T-ROC

Working at T-ROC: Company Overview and Reviews

T-ROC
T-ROC
2.5
855 reviews
T-ROC Ratings
2.5
Average rating of 855 reviews on Indeed
2.5Work-Life Balance
2.6Pay & Benefits
2.3Job Security & Advancement
2.4Management
2.5Culture
Headquarters
800 South Douglas Road Suite 450 Coral Gables, FL 33134
Employees
5,001 to 10,000
Revenue
$25M to $100M (USD)
Industry
Human Resources and Staffing

Popular jobs at T-ROC

 Average SalarySalary Range
31 salaries reported
$18.08
per hour
$9.00-$27.15
220 salaries reported
$12.05
per hour
$7.25-$21.10
92 salaries reported
$10.94
per hour
$7.25-$16.50
28 salaries reported
$10.59
per hour
$7.25-$15.90
16 salaries reported
$15.81
per hour
$7.90-$23.75
Salary Satisfaction
45%
Of the employees are satisfied about their pay
Based on 3291 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

T-ROC Reviews

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Overall Reviews at T-ROC

5.0
Retail Sales Associate | Lubbock, TX | Jun 7, 2021
Good
Good Job For Dedicated Workers. I Always showed up to work with a smile, great attitude and Strong Mind. The Bad i did have a payroll error on my second job i had to do. but it was fixed and corrected.
4.0
Territory Manager | Texas | Jul 21, 2015
Tons of travel and relationship building
I drive around 2 1/2 hours up to 3 1/2 hours to each area outside of my home area. Visit my stores and make sure all of the products are in stock and discuss ordering with staff. I also go over training and issues with staff and decide if there needs to be any info that goes over. Building relations with store staff requires time and getting them invested in the long term pros of selling our items and to be confident in doing so. I also go over orders or issues with management and keep them in the loop on issues involving anything that comes up. I also communicate that I am always available for questions and issues during their hours and to never feel afraid to not call me. I've learned how to take care of my staff and how to communicate on multiple levels with staff. I've also learned how to get and keep people interested in what we do and to make them think of our product as being their number one go to. All my coworkers are in different areas of the country so most contact is via email or phone. Hardest part of the job would have to be traveling constantly day after day especially when you are exhausted and have no want to drive; I still drive. Most enjoyable part of the job I would say would be the people I take care of. They enjoy seeing me and trust me enough to remember me. The staff at all my locations always comment on my good work and how I'm their only constant representative that comes in on a weekly basis
ProsI can start anytime of the day as long as I get it done.
ConsDriving, Too many hours and spending too much time on the road
2.0
Recruiter | Leawood, KS | Aug 20, 2018
Poorly ran
This company cares nothing for its employees. Everything is a number. The company is poorly managed and will be deceitful. Goals were unrealistic, but no one was ever held Accountable to them.
4.0
Account Manager | Cabot, AR | Feb 10, 2020
An environment of support and team work.
My support system was strong. My supervisors and co-workers were very team driven. I was able to be in the top three sales reps due to great training and supervisors who care about their teams.
5.0
Marketing Representative | Arizona City, AZ | Oct 3, 2019
N/a
A typical day at work is checking in with the managers of the location that we would be working at also cleaning up the area that’s displayed in order to get ready to sell the merchandise make sure everything reviewed paperwork is out and ready to have price tags up to show every customer that walks into the
3.0
Retail Sales Associate | Pittsburgh, PA | Jan 31, 2019
Good Sales Experience Inside of Global Retailer
Without having access to a personal vehicle, this job was difficult to be fully available for all of the twists and turns that occurred during the employment term.
ProsPaid directly onto ADP pay card
ConsAbrasive management
5.0
Customer Service Representative | Lexington, KY | Sep 16, 2019
Great place to work
Great place to work, great team, great energy. Can be chaotic, but you are given free reign and responsibility without a ton of managers breathing down your neck.
3.0
Brand Ambassador | Jacksonville, FL | Dec 18, 2018
Ok Company
It was an ok company to work for. Management in general was very good. The pay is very low across the board, and the benefits are pretty bad. The only way to advance is to be forced to move (and pay your own moving expenses), and then you're still not making that much. They don't give raises...period...ever.
5.0
Account Executive | Kansas, IL | Jan 16, 2018
Great opportunity for career growth
This position allowed you to travel and meet and train reps within big box or national retail locations. Building relationships and friendships and how other retailers work.
Pros2 weeks PTO and minimal micromanaging
ConsA lot of driving and away from home time
3.0
Retail Merchandiser | Boca Raton, FL | Jan 10, 2020
Just another Sales and Merchandising company
Great response from management when they want something from you! No response from management when you are trying to get reimbursed for paid travel time and mileage which was promised when I agreed to project. Its been 3 weeks since I completed sales event and STILL have NOT received my expense reimbursement check!

Questions And Answers about T-ROC

How often do raises occur at T-ROC?
Asked Feb 9, 2017
If you want a raise, they will tell you to sell more phones. The only raise I got in almost 3 years was .50 for hazard pay.
Answered Jul 30, 2021
Worked for them for 4 years never saw a raise...they say sell more phones if u want more monies...
Answered Aug 2, 2020
What is the best part of working at T-ROC?
Asked Nov 22, 2019
Meeting different customers and walmart associates. The commission that's bout it.
Answered Oct 8, 2021
Meeting and interacting with a variety of people in the Walmart locations.
Answered Dec 7, 2020
How are the working hours at T-ROC?
Asked Feb 5, 2018
I worked alternating 10 am - 6:30 pm and 12:30 pm - 9 pm shifts weekly that revolved around a rotating Sunday shift of 12 pm - 6 pm that you're forced to work once in every two-week period. Off days are either Monday/Sunday (where you're off Monday, work Tuesday-Saturday, and are off Sunday), or they're Tuesday/Wednesday. Single-employee stores have 11:30 am - 8 pm shifts with Monday/Tuesday off days.
Answered Feb 19, 2020
11:30-8 10-6:30 12:30-9:00 which is crazy because some Wireless departments close at 8:00 and TROC don't seem to understand that. You'll just be sitting there for an hour because some stores won't allow you to use other registers. Your fun life is over with this job!
Answered Dec 5, 2019
How flexible are your working hours at T-ROC?
Asked Mar 13, 2020
They aren't. Even as a market lead someone makes your schedule and 30 minutes before your due to get off they'll throw out mandatory overtime.
Answered Dec 7, 2020
You can literally just not show up and be fine
Answered Nov 20, 2020
What is the most stressful part about working at T-ROC?
Asked Jun 6, 2018
District Manager bashing you if you dont meet monthly goals. They're really good at pretending to care when you 1st start. Then you slowly start to see their true colors. This job is mostly for young kids with a great support system just in case they decide to let you go.
Answered Jul 13, 2020
The most stressful part is not selling any contracts or upgrades. You are required to meet a goal
Answered Feb 23, 2020