Good opportunity to be rewarded for hard work and leadership
As a Driver, a day at Two Men and a Truck began with receiving job ticket(s) for the day's work and assigned mover(s). From there it was my responsibility to make sure the truck was fully supplied for the work ahead, choose the best route to the job on a map, get the crew together and head out. The ride to the job was used to develop report with my crew members and establish the mini-culture for the day ahead (i.e. positive attitude, no swearing, team mentality, etc...)
Once arriving at the residence to be moved, it was my job to be the face of the company to the customer (my favorite part of the job) and to establish confidence in our ability to satisfy their expectations. This was done through professional communication in the initial introduction, conveyance of command during every phase of the walk-through, and personally communicating full responsibility for the care of the customer's belongings. The walk-through was on the spot assessment and plan development for the entire job, room by room instruction of the crew in front of the customer and visualization of the on-truck packing to come. This concluded with the signing of legal paperwork with the customer, including any disclaimers for unusual situations.
Next was the prepping phase. This was where we wrapped everything that required padded protection or securing of moving parts (i.e. drawers and doors) to insure against damage. I took this very seriously (as drivers at TMT are fully responsible for all damages) and
Prosexcellent education in teamwork; great exercise!
When I was hired for the summer season last year, I knew, more or less, what I was expecting; the days would start be long, the people, both customer and employee, would be strange and I would faithfully end up sweaty & exhausted. If you intended on making a career with Two Men & A Truck, be prepared to go from mid-May to mid-August and wonder where summer went.
The pay isn't horrible; while the base rates for movers and drivers seem a little on the low side, the hours add up quick. You'll average upwards of 40 hours a week during spring & summer, with fall and winter hours making it feel more like a part time job. Learning the ins & outs of the business/paperwork give you a chance to regularly earn great tips and generate customers who will ask for you by name and refer their friends to you.
The balance between job & life leaves much to be desired. A regular summer day has your day starting at 7, ending somewhere between 8-10 pm, leaving you little time for family, friends or any extracurricular activity. Between that and the 5 day work week (6 for the last week), your off days will probably be devoted to rest, handling business and getting your own life in order. During the cooler seasons, the hours take a dip, but hopefully, you've budgeted your money from the summer to compensate for the lack of hours.
Job security is iffy, too. Hours take a dip in the winter, so you'd be better off finding a job to tide you over. In the summer, there are several factors that af
ProsMeeting new people, developing good customer relations, traveling
ConsInconsistency in most areas of job, time consuming
Not sure where to start on this one. The job itself was fun and could be challenging. It was a pleasure booking moves and seeing just how far you could push yourself each month to hit company goals. We got paid weekly at this franchise location, and were fortunate enough to get paid for major holidays. Franchise owners were wonderful and were quick to praise movers/drivers who showed exemplary work.
The job itself, wasn't difficult, and each day could vary from the last. I ran into issues once everyone else's job became my job. I have no problem learning new things and taking on new responsibilities, but when I am doing several different employees jobs, and not getting compensated for it, that's when I've got a problem. Task after task was piled onto my workload because everyone knew I could handle it efficiently and on time. It got to the point where I was doing my job and management's job. There were several times where I voiced wanting to take on new responsibilities and new roles, but I wasn't given the chance for promotion. I honestly felt I was passed up for promotion because I was too efficient and convenient to have in the office.
Management did not handle day to day issues very well. There were always problems with employees breaking things, having horrible attitudes with customers, and in general being trash at their job. Office staff would end up dealing with disgruntled customer's or face backlash for things that were out of our control. Office staff didn't al
ProsPaid Holidays, Occasional Bonuses, Weekly Pay
ConsNo Benefits, Poor Pay, No Room For Advancement, Expect To Do Everyone's Job For Them
If you love to do hard physical ever changing tasks you’ll love this job
TMT has been good in a few aspects bad in many others. Their pay incentives are “misleading”. You can make good money, sure, but there is a lot of nickel and dime fees and charges that are hidden initially when you start. The attendance bonus is one of the few things in your control, simply show up on time. The company expecting you to provide and pay for tools, equipment, uniforms (to include company emblemed shirts, jackets, pants/shorts, socks even) puts a tremendous strain on new field staff.
The honest answer to “would I like this job” is simply this, do you mind long and hard days (often 7am til 8/9pm at night) in the summer to 7am to 1pm in the winter?
Do you mind never knowing what your day will look like or what time you will actually get off work?
Do you mind paying for all uniforms, tools, and equipment and replacement for any damaged provided equipment (up to 1000 dollars for damages to a TMT truck/vehicle for drivers and movers)?
Do you mind paying damages (150-300 in dollar amount out of your check for each individual damage) to customer belongings often regardless of following TMT policies and procedures given by TMT management?
There are good things about this job for young and mostly low life responsibility people. This job is plain and simply hard, hard work with long hours that include many different jobs in the same day to very large jobs that you only go home from after completing. If what I’ve described to you sounds like worth while work, then you’ll
ProsDecent pay relative to other no skill jobs, The tips are pretty consistent and decent and you keep 100% of them, You probably won’t need any kind of gym membership due to physical demand, 99% of management knows what working on the trucks is like and empathize with the struggle.
ConsNo paid breaks, Inconsistent/misleading pay incentives, Inconsistent daily schedule, Long hours accompanied by hard work, A specific manager dealing with damage claims consistently doesn’t know what they’re talking about, Job attracts some characters that you work with before they get weeded out
I've worked my way up from moving all the way up to the assistant manager position. The higher up you go the more you realize how corrupt your job is. The job refuses to pay you at your full wage because you did other tasks while you're at work. The owner is so cheap that he'll deduct your pay for anything. They're making a profit off their employees.
Their advertisements are lies saying they're looking for full time employees because everyone is getting under 15 hours a week. The owner is a terrible business man that makes any decisions out of emotion. Policies constantly changing and so many rules are being added where the job is a joke of itself. There's no room for advancement. I've seen over 200 employees come and go. I've seen 10 managers come and go. The turnover rate is beyond horrible.
The training program provided is paid but it's poor, management only care about you until your issues with it gets to the GM or owner who won't care about you or the situation . The franchise owner used to own 6 locations last year and a year later he's only down to 2. Honestly things are looking bleak, please try another franchise everything is false advertisement. Many other franchises have much better treatment for employees, benefits and other positive attributes.
If you're stuck on a move, nobody would help you out. The estimators do a bad job and you're usually on a terrible move getting yelled at. There's absolutely no benefits, nothing beneficial except a mon
Hard physical work that is not well compensated by hourly wage, relying on tipping to be remotely lucrative. Working for tips is worth far more than your hourly compensation. Common for customers to tack on extra stuff not discussed with the office (company pre-inspects few jobs to accurately judge size of move and hours required, therefore heavily relying on customers word). Due to the price per hour of the move, these extra hours worked can shrink or eliminate your chance at making a tip when the customer spends several hundred more than they planned to.
Little room for advancement in this company as a mover besides becoming a driver, which is the same as being a mover except you have to drive and organize the truck (play tetris with furniture). If a position is open elsewhere in the office, you may be able to convince management to give you that position (not many positions in management however so don't hold your breath). Some co-workers are cool and hard working but many can be new, slow and/or downright lazy, impeding your chances of making tips. Company also does not cater to successful, harder working employees. I worked here for a summer with my brother, who was one of their top employees alongside 4 or 5 other guys who dependably worked hard, but their hours kept getting cut in favor of newer and slower guys. Their grievances voiced were ignored and even mocked at times by franchise owner. In the end they all left, leaving the company stuck with mostly new guys
There is no guaranteed amount of hours even though when at the interview I had been told that it would be close to 40 hours. It seems glamorous with the amount of hours one is told will be working and the "idea" of tips. The truth is that the schedule is ridiculous, they have a schedule line that one must call the day before and they update it with the schedule of all the employees. The hours are placed on the schedule line at 5:00 PM. It is impossible for people to live like this for you never know what your week will look like. When I first started it was made to seem that I would have close to 40 hours and as the weeks progressed the hours just kept on lowering.
There were a few weeks in which less than 20 hours were given to most. Favoritism is a huge problem there and the ones that the managers favor will be receiving the better side of the hours. The hard work is not the problem for most, it is the failed promises by the management, the ridiculous work schedule that makes it impossible to live off, and the favoritism giving by the unprofessional management.
A few meetings were held in which the management threatened the employees by in a devious way informing all that if the assistant manager was angered by one of the employees or any other management type was angered that they would search for a reason to replace you. Once the search began for a reason to replace you then it will be found and those are the exact words of one of the managers.
All in all, the
ProsThe monetary incentives from the customers
ConsFavoritism, work schedule, management vs. workers environment
This place will break you down as a human being. It will drain what life you have out of you. Coworkers are typically great people but a lot have attitude issues.
They start you off with a 6:30-7:15 am start time typically. Not so bad right? Until you realize that you’re working until 8-9 o’clock at night. That’s if they even have you work. Sometimes you’ll make the early drive and get there just for them to tell you to go home. No compensation for that as well.
It’s easy to get overtime here. Being that a normal day is bare minimum 12 hours. But you will never have time to spend your hard earned money because you’ll be working nearly 6 days a week. And the one day you’re off, you’re drained and just want to be a potato all day. So it’s definitely awesome to pay rent or mortgage on a house you never see. Or make a car payment for a car you can never drive. Or buy food that you’ll never eat. Oh, that new ps5 that you got with your fat check from this place? Might as well sell it, because the thing will become a glorified paper weight sitting on your entertainment stand. It’s nice to make tips, and they’re usually pretty good when you get them. But it’s about a 35:65% chance that you’ll even get one.
This company brings young people in who typically have no life plans, and rips their life into pieces. I know because I was one of them. I spend most of my time at home, asleep.
Let’s talk about being on the road. Are you like me and like to maintain a healthy and nutritious
Good tips sometimes, long days in the summer, most coworkers are cool, you'll always be critiqued for something
I was with Two Men for a few years and can say the coworkers are nice for the most part and customers are 50/50 with respecting you as a person versus treating you like a dog even though their stuff is in your care....tips can be 50/50 as well it's really just luck mixed with skill because you could break your back and the customer wouldn't even give you an extra dollar for your time even though they live in a 6 bedroom house or something crazy.
Management doesn't realize how important the vets are at the job but they overwork them til they buckle or drag their feet and look for other jobs..Two Men hires a bunch of trainees and also can't seem to keep them because of the nature of the job and most workers don't want to work 10 to 16 hour days 6 days a week in the dead of summer.
They have 401K matched to 4 percent which is nice but really the health of your backbone employees is what matters..they tell you it's 5 day work week in the busy season but actually trying to shut down for a Monday is like pulling teeth and the only reason they considered 5 days was because a bunch of people called in one day in the summer and they had to cancel 5 or 6 jobs.
Raises are 50 cents every 6 months but you are not guaranteed the full raise as it depends on your tardiness, call ins and customers reviews of you along with possible damages.
This job is alright with your coworkers but forget having an outside social life and planning anything any day you're scheduled to work or on call.
Very difficult place to work physically and mentally. Back breaking labor without the tools necessary to make easier (hump straps, forearm forklifts, general supplies). Trucks are in bad condition and consistently break down.
No covid protocols enforced in workplace or to customers what’s so ever. Jump in a full truck shoulder to shoulder and hope for the best for you and your family.
Management has absolutely no relationship with workers or understanding of physical toll of moving. Books job to put $ in pocket, but burns out staff. Rarely can have conversation with them aside from ordering them around. Very draining mentally feeling like no one has your back. Never heard so many guys hate their boss so much.
Shown in employee turnover. New staff almost every other week. Loyal drivers are thrown into the fire by themselves with a guy on his first day being asked to move heavy dressers/armoires. Can’t work that way. No one wants to work for this location.
I was one of the highest rated drivers/movers but never felt a moment of appreciation. Management couldn’t even get truck lot plowed after 10 inches of snow (don’t worry office management parking was taken care of). Instead was told to grab shovels and start clearing it by hand. You feel like you’re replaceable at any minute
No PTO or any benefits at all until after 2 years of employment. Considering the labor, very under compensated. Expect to pay a hefty fee for basic uniform apparel.
If you’re desperate for cash
ProsTips from customers
ConsNo breaks, no benefits, poor management
Questions And Answers about TWO MEN AND A TRUCK®
How often do you get a raise at TWO MEN AND A TRUCK®?
Asked Sep 19, 2020
2-3 times a year
Answered Sep 27, 2022
Answered Sep 26, 2022
What is the promotion process like at TWO MEN AND A TRUCK®?
Asked Jun 30, 2021
There wasn't one. Turnover is so high no one can stay longer than 2 years.
Answered Sep 28, 2022
Answered Sep 23, 2022
What is the best part of working at TWO MEN AND A TRUCK®?
Asked Nov 24, 2019
Answered May 6, 2022
The crews and the people I work with
Answered May 6, 2022
What tips or advice would you give to someone interviewing at TWO MEN AND A TRUCK®?
Asked Nov 14, 2019
Answered Sep 21, 2022
Be professional be prepared to work and most of all have black pants or shorts or they will cut your hours until you can get proper clothing.