The cheesecake factory is the best company i ever worked for. very well organized, high volume in business, fun place to work at. They are the leaders in restaurant when it comes to scratch kitchen.I enjoyed every moment working for them.
ConsVery Busy restaurants from the moment we open till we close.
Ability to lead myself and others under a high stress situation | Madison, WI | Aug 12, 2020
Not a fun work place
I worked with the company for 5 years including the Madison Wisconsin location and I can say that it is the most unsupported environment that I’ve worked in the hide stuff from the health inspectors and they act like there on your side until a little mistake and hang you out to dry
I worked for Cheesecake Factory for 4 years before moving on. I was a corporate trainer, expositioner and helped out in FOH with all positions when needed.
Advancement, as always, is always dependent on your likeability. I've seen countless people who had given it their all in their work, but given no recognition or acknowledgement for their work. I started as a Food Runner, progresses to classroom facilitator.
Management and upper management change policies so frequently, it's difficult to keep track of them.
Management either cares, or they don't. Most of the time, they don't. Its difficult to form a work relationship with management as they tend to be standoffish, or they are very selective on who they are not standoffish with. There is a lot of favoritism.
The CEO is a jerk beyond belief, and doesn't acknowledge anyone by any means. Usually he will fire someone by looking at him wrong, based on my experiences with opening up nre restaurants. Pray that you never have to encounter him.
The pay is terrible, and auto gratuity was not something the company would invest in, despite the many large parties that did not tip (especially in larger tourist areas).
The bakers are underpaid and handle the most stressful position. Servers are often given way too many tables when cuts or "phases" occurr, and management will keep seating you despite having over 40 people in your section, with zero assistance.
Overall, the work is stressful and the pay is not competitive at al
The Cheesecake Factory is a fast paced environment that keeps you moving and helps develop your skills. They give you the tools you need to learn the position your in.
Customer Service Associate / Cashier | Skokie, IL | Dec 22, 2018
Fun work place
When i was there everybody was friendly and worked as a great team to get their jobs done and the customers happy. I learned how to describe foods and their ingredients. The hardest part of the job was working in a small place with a lot of people during peak period (lunch or dinner rush). The most enjoyable part of the job was making a customer happy and seeing the regulars (customers who keep coming back) come inside and leave happy!
Dishwasher,prep cook, line cook, baker cashier, lead
It's a good company faster you learn the faster you move up
Pay & benefits
You going make great money for sure in benefits you good
Job security and advancement
Hello the job it was good for you my family it would pay all the bills I was in Arizona I would still be there to help you build my resume up and I got taught how to be a lead in this supervisor In I thanked cheesecake factory for that for letting me know up from a 18yr old boy to a grown 22 yr old man in alot of help in knowledge from corporate, the supervisors the assistant kitchen managers the head kitchen manager the GM and all my fellow coworkers but most of all especially the owner they giving me a chance to work then grow up it's a great restaurant a great company environment 18yrs old to 22yrs old I will definitely do it again.
Nice place to work and a great team work environment.
Great restaurant to work. Busy restaurant with a lot of opportunity in future and great team work. Management is so supportive. Head chef always helps staff and to get Better than we were yesterday. An environment where absolute guest satisfaction is higher priority.
Questions And Answers about The Cheesecake Factory
If you were to leave The Cheesecake Factory, what would be the reason?
Asked Mar 20, 2017
Id leave due to cooperate. When the EKM comes in its a nightmare. They forget you're human, and errors occur. The second something isnt perfect they rain down on you in the most condescending way possible. The tone is unpleasent and some of the least constructive critisism I have personally ever heard. Which is funny because i'm a DT and they way they train us is to be constructive and use the sandwhich tecnique. Never have I heard that. Even the "compliments" are backhanded. "Good job" is the most you'll get. They dont tell you why for anything. To me the why is the most important thing to me in the resturaunt business. Id like to know why its good or why its bad. The total resturaunt vibe when cooperate is there for the week is like walking on eggshells, over nails, over a bed of hot coals. Its tense, and extremely stressful. Otherwise for the most part its fine. I've worked there two years. Just enduring the few weeks of the year coorperate is there makes me want to take my PTO every time. Or I feel like I am risking my sanity.
Answered Dec 2, 2020
Answered Aug 3, 2020
What is the interview process like at The Cheesecake Factory?
Asked Jun 28, 2016
My interview was swift. We talked about availability &’ pay rates (since I applied for more than on position). The managers that conducted my interview were so kind &’ very welcoming!
Answered Jul 12, 2021
Dessert Finisher/Barista. Interviewed with bakery manager; next day interviewed with assist. General manager. That evening, received call from bakery manager to congratulate me on being hired. Accepted job offer on my account dashboard. Waited for onboarding email. Orientation date is listed on offer letter unless you get a different date from management, which was my case. They seem pretty flexible on the date.
Answered Jul 4, 2021
What tips or advice would you give to someone interviewing at The Cheesecake Factory?
Asked Jan 18, 2018
Just don't! Run now before they suck the life out of you!
Answered Oct 7, 2020
Be yourself and if you like to work hard this is the place for you.
Answered Dec 18, 2019
If you were in charge, what would you do to make The Cheesecake Factory a better place to work?
Asked Dec 7, 2017
More money and or less hours per shift. Companies like Shake shack of pushes a 4 day work week for more starting pay for managers which gives you a better home/work balance.
Answered Jul 30, 2020
I would have a suggestion box and weekly have the employees suggest what do they think that would make the job a better work environment.
Answered Oct 5, 2019
What questions did they ask during your interview at The Cheesecake Factory?
Asked Aug 29, 2017
Work ethic. (How you enjoyed your past jobs)
What made you want to work there.