The TJX Companies, Inc.

Working at The TJX Companies, Inc.: Company Overview and Reviews

The TJX Companies, Inc.
The TJX Companies, Inc.
4240 reviews
The TJX Companies, Inc. Ratings
Average rating of 4240 reviews on Indeed
3.6Work-Life Balance
3.1Pay & Benefits
3.2Job Security & Advancement
770 Cochituate Rd. Framingham MA, United States 01701
More than $10B (USD)

Popular jobs at The TJX Companies, Inc.

 Average SalarySalary Range
Sales Associate
18 salaries reported
per hour
Merchandising Associate
33 salaries reported
per hour
Assistant Store Manager
41 salaries reported
per year
Technical Lead
1 salary reported
per hour
2 salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 2945 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

The TJX Companies, Inc. Reviews

Popular JobsSales AssociateCustomer Service RepresentativeRetail Sales AssociateCashierCashier/SalesAssociateMerchandising AssociateCustomer Service ManagerCustomer Service Associate / CashierLoss Prevention OfficerBackroom AssociateAssistant Store ManagerMerchandise CoordinatorCoordinatorOperations ManagerRetail Assistant ManagerStore ManagerFront End ManagerStocking AssociateSupervisorSales RepresentativeWarehouse AssociateWarehouse WorkerMerchandiserCashier/StockerLead CashierManagerFront End AssociateMerchandising AssistantForklift OperatorOffice AssistantStockerAssistant ManagerAdministrative CoordinatorDepartment ManagerWarehouse ManagerJewelry AssociateAnalystMarshalOperations SupervisorSeasonal AssociateAdministrative AssistantDetectiveLoss Prevention ManagerMerchandise ManagerDepartment CoordinatorReceiverPackerReceiving AssociateSales CoordinatorData Entry ClerkInvestigatorShipping and Receiving ClerkTechnical Support SpecialistCustomer Service/Sales RepresentativeMaterial HandlerSales ClerkApparel AssociateClerkCustomer Service SupervisorDepartment SupervisorGeneral ManagerInternOperations AssistantRetail Customer Service RepresentativeSalespersonSenior AnalystSorterTeam MemberTechnical AnalystUnloaderCash AssistantDeveloperFront Desk AgentLaborerLayaway AssociateOrder PickerProcessorProject ManagerReplenishment AssociateSpecialistSporting Goods AssociateArea ManagerAsociado/a de ventasCash ManagerCustomer RepresentativeDesignerEquipment OperatorFinancial AnalystFreight Team AssociateHuman Resources GeneralistMerchandise ProcessorPlan ManagerProblem SolverReceiving SupervisorSales AssistantStockroom ManagerTJ MaxxAdministratorArea SupervisorAssemblerAssistantContractorCustomer AssistantDepartment HeadDepartment LeadDevelopment InternDistribution AssociateEngagement ManagerExecutive Administrative AssistantHomegoodsHuman Resources Business PartnerHuman Resources ManagerInventory AssociateMaintenance PersonMaintenance TechnicianNetwork Systems OperatorOffice AdministratorOperational ManagerPlannerProcess ManagerProduct ManagerProduct SpecialistRetail ManagerRetail MerchandiserRoom AttendantSales ManagerSenior Project ManagerStocker/ReceiverTeam LeaderTrainerUtility WorkerAccounts Payable ClerkAssistant BuyerAssistant General ManagerAssociate BuyerAssociate ManagerBuyerCECCashier/ClerkComputer OperatorConsultantCrew MemberCustodianCustomer serviceDistrict ManagerDock WorkerEvent Planning InternFinancial Analyst InternFinancial Planning and Analysis ManagerFront Desk ManagerGoods-in ManagerHuman Resources AssistantHuman Resources RepresentativeLine SupervisorLoaderLoader/UnloaderMarkerMerchantOperations AssociateOperations InternPackage HandlerProduction SupervisorQuality ControllerReceiving ManagerRegional ManagerSales MerchandiserSecretarySenior ConsultantSenior Sales SpecialistSoftware ArchitectStore ClerkStudent WorkerTax AccountantTechnical Support SupervisorTechnicianTicket ManagerVice President of Human ResourcesWarehouse CoordinatorWarehouse Lead....A manAPAccountantAccuracy ControlAdministration ManagerAdministrative AssociateAdministrative SupervisorAdvertising ManagerArea LeadAsociado en caja registradora, markdown y layawayAssistant Operations ManagerAssistant SupervisorAssistant Vice PresidentAssociate General CounselAssosiateAudit SupervisorAuditorAutomation EngineerBAILERBack BulkBack End DeveloperBackroom Associate / Stocker // MarkdownsBookkeeperBuilding MaintenanceBulk ManagerBurleson txBusiness AnalystBusiness AssociateBusiness Class MemberBusiness ConsultantBusiness InternBusiness SupportBuyer/PlannerCall Center RepresentativeCall Center SupervisorCampus RecruiterCareer ManagerCarouselCash OfficerCashiCashier SupervisorCategory ManagerCenter ManagerCherry PickerChief Operating OfficerCitrix EngineerCleanerClerical WorkerClient Services AssociateCommunication TechnicianCommunications CoordinatorCommunity ManagerCommunity VolunteerCompensation AnalystComputer TechnicianContract SpecialistCoordenadorCopywriterCorrdinatorCustomer Engagement Customer Service Manager IICustomerServiceCyber Crime InvestigatorCycle CounterData Center TechnicianData ClerkData ScientistData Warehouse ArchitectDc WorkerDelivery DriverDesign ManagerDesktop Support TechnicianDevelopment ManagerDigital ITDigital MarketerDirector of Creative ServicesDisability SpecialistDistribution ManagerDistrict ExecutiveDriverEmpleado/a generalEmployee Relations ManagerEnergy ManagerEngineering Project ManagerEnvironmental SpecialistExecutive AssistantExecutive Assistant to Vice PresidentExemptExpense ManagerExternshipField CoordinatorField Sales RepresentativeFile ManagerFinancial Systems ManagerFloor floaterForklift LoaderFormer part time employeeFreelance PhotographerFreight AssociateFreight ManagerFrontlinerGarment ticketerGlobal Sourcing & Procurement ITGreensboro.NCGrounds CrewGrunt workerGuest Service AgentGwaHandlerHead of Customer ServiceHelp Desk AnalystHelpdeskHome GoodsHome ManagerHome good distribution centerHomegoodHost/CashierHuman Resources CoordinatorHuman Resources InternIBM Integration Bus LeadIDK.ITIT ManagerIT Project ManagerIncident ManagerIndustrial EngineerIndustrial MechanicInformation Systems TechnicianInformation Technology InternInformation Technology ManagerInfrastructure EngineerIntegration ManagerInternal AuditorInternal InvestigatorInventory Control SpecialistInvestigations AnalystInvoicing ManagerJanitorJewelry LeadKitchen Team MemberKitterLead AssociateLead Project ManagerLead TellerLogistic CoordinatorLogistics AssociateLost PreventionMC and CSCMail HandlerMailroom ClerkMaintenance AssociateMaintenance MechanicManagement TraineeManager in TrainingMarkdown Asociate -MarkdownsMarket ManagerMarketingMarketing InternMarketing SupervisorMaterial CoordinatorMaxx employeeMech oneMechanic AMonitorNetwork AdministratorNetwork EngineerNever MindNight SupervisorNoneOffice ClerkOffice CoordinatorOperations AnalystOracle ConsultantPLACED ALARMS ON STORE ITEMPackagerPacker/ShipperPaducah, KYPalletizer/ Temp to possibly permanentPart-time employmentPayroll AccountantPayroll CoordinatorPersonal ShopperPorterPrefer not to disclosePresenterPrincipal ConsultantProblem Slover/ InductorProduct AnalystProduct CoordinatorProduct Line ManagerProductionProduction AssociateProduction CoordinatorProject AdministratorProject CoordinatorProject EngineerProject LeaderProject Manager/Business AnalystPromotions CoordinatorPublic Relations AssistantPublic Relations ManagerPurchasing AgentQuality AnalystQuality Assurance AnalystQuality Assurance ManagerQuality Assurance TesterReceptionistResearcherRetailRetail EmployeeRetail TransferS O.S Staff/GalileoSales AdvisorSales Advisor (m/w/d)Sales ConsultantSales InternSales LeadSales Support RepresentativeSales and Service AssociateSales and Service TechnicianSchool TeacherSecurity AnalystSecurity EngineerSecurity GuardSecurity OfficerSellerSenior Accounting AnalystSenior Administrative SpecialistSenior Business AnalystSenior Business Intelligence AnalystSenior BuyerSenior Computer OperatorSenior Database AdministratorSenior DeveloperSenior Financial AnalystSenior Help Desk AnalystSenior Human Resources GeneralistSenior Information Technology ManagerSenior Marketing AnalystSenior Network EngineerSenior Product ManagerSenior Production PlannerSenior Programmer AnalystSenior Project SpecialistSenior Retail Sales AssociateSenior Tax AccountantSenior Technical AnalystSenior Technical DesignerSenior Technical SupportSenior Vice President of Human ResourcesServerService EngineerService TechnicianService Technician IIShift ManagerShipping SupervisorShop AssistantSite CoordinatorSite ManagerSoftware EngineerSoftware Test EngineerSolutions EngineerSteuerfachwirt (m/w/d)StewardStore PlannerStudent InternStylistSummer InternSummer Job ExperienceSupply Chain AnalystSupport AssociateSystems AdministratorT.J. MaxxTJ maxx storeTaggerTax PreparerTeam AssistantTeam CaptainTechnical ATechnical Leader - RPAS ImplementationTechnical ManagerTechnical Project ManagerTellerTest EngineerTesterTicket Sales RepresentativeTicketerTicketingTjmaxxTjx storeTrading ManagerTraining CoordinatorTraining ManagerTransport ManagerTransportation ClerkUnspecifiedVendeur (H/F)Vice PresidentVisual MerchandiserW. Martin Luther King JrWarehouse Assistant ManagerWarehouse SpecialistWarehouse SupervisorWeb DesignerWeb DeveloperWomen's Health ManagerWorking in everythingYouth Employment Service EmployeeZone Manageraccuracy controlcash office employee and mark down teamcross trained.diligent, respectfulfittinggeneral where housemarkdown teamt/Health and Beauty/Jewelry Leadticketer
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TXHuntington, NYHuntsville, ALHurst, TXHyannis, MAHyattsville, MDHångerHürthIdaho Falls, IDIndianapolis, INInglewood, CAIowa City, IAIpswichIrvine, CAIrving, TXIselin, NJIslandia, NYItasca, ILIthaca, NYJackson, MIJackson, MSJacksonville Beach, FLJacksonville, FLJamaica, NYJanesville, WIJefferson City, MOJefferson, GAJeffersonville, OHJohnson City, TNJohnstown, PAJoliet, ILJonesboro, ARJoplin, MOKaiserslauternKalamazoo, MIKansas City, KSKansas City, MOKasselKaty, TXKeene, NHKeighleyKempstonKempten (Allgäu)Kenner, LAKennesaw, GAKennett Square, PAKennewick, WAKent, WAKetteringKettering, OHKidderminsterKilburnKillingly, CTKilmarnockKing's LynnKings Park, NYKingston upon HullKingston upon ThamesKingstowne, VAKingswoodKinnelon, NJKirkcaldyKirkwood, MOKissimmee, FLKnaresboroughKnottingleyKnoxville, TNKohler, WIKokomo, INKotara NSWKölnKöln-KalkLa Cañada Flintridge, CALa Habra, CALa Mesa, CALaGrange, GALacey, WALady Lake, FLLafayette, INLafayette, LALake Charles, LALake City, FLLake Forest, 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NYRosemead, CARoseville, CARoseville, MIRossford, OHRoswell, GARotherhamRotterdam, NYRowley, MARoyal Palm Beach, FLRoyal Tunbridge WellsRoyersford, PARugbyRugby, NDRuncornRussellville, ARRutland, VTSaarbrückenSacramento, CASaddle Brook, NJSaginaw, MISaint Albans, VTSaint Charles, MOSaint Cloud, MNSaint George, UTSaint Joseph, MOSaint Louis Park, MNSaint Paul, MNSaint Peters, MOSaint Petersburg, FLSaleSalem, MASalem, ORSalfordSalisburySalisbury, MDSalt Lake City, UTSan Antonio, TXSan Bernardino, CASan Diego, CASan Dimas, CASan Francisco Bay Area, CASan Francisco, CASan Jose, CASan Juan Capistrano, CASan Leandro, CASan Ramon, CASan Ysidro, CASand City, CASandusky, OHSanford, FLSanta Ana, CASanta Clara, CASanta Clarita, CASanta Maria, CASanta Monica, CASanta, IDSantee, CASarasota, FLSaratoga, NYSaugus, MASault Sainte Marie, MISavannah, GAScarboroughScarborough WASchenectady, NYSchererville, INScottsdale, AZScunthorpeSeabrook, NHSeal Beach, CASeattle, WASecaucus, NJSeekonk, MASelinsgrove, PASheffieldShelby Charter Township, MIShelton, CTSherman Oaks, CASherman, TXShreveport, LAShrewsburyShrewsbury, NJSierra Vista, AZSilverdale, WASimi Valley, CASimpsonville, SCSioux Falls, SDSkokie, ILSlidell, LASligoSloughSmyrna, GASnellville, GASolihullSomerset West, Western CapeSomerset, KYSomerset, NJSomersworth, NHSouth Bend, INSouth Burlington, VTSouth Charleston, WVSouth LondonSouth Portland, MESouth West LondonSouth Weymouth, MASouthamptonSouthaven, MSSouthend-on-SeaSouthern Pines, NCSouthfield, MISouthgate, MISouthington, CTSouthlake, TXSouthportSpartanburg, SCSpeedway, INSpokane, WASpringfield, ILSpringfield, MASpringfield, MOSt AlbansSt HelensSt. AustellSt. Louis, MOStaffordStafford, VAStaines-upon-ThamesStamford, CTState College, PAStaten Island, NYStatesville, NCSterling Heights, MISterling, VASteubenville, OHStevenageStevens Point, WIStillwater, MNStillwater, OKStirlingStockStockportStockton, CAStockton-on-TeesStoke-on-TrentStone Mountain, GAStoughton, MAStratfordStratford-upon-AvonStreetStroudsburg, PAStuart, FLSudbury, MASuffolk, VASugar Land, TXSummerville, SCSumter, SCSunrise Manor, NVSunrise, FLSuttonSwanseaSwansea, MASwindonSwords, County DublinSydney NSWSyosset, NYSyracuse, NYTacoma, WATallahassee, FLTampa, FLTamworthTarpon Springs, FLTarzana, CATauntonTaunton, MATeessideTelfordTemecula, CATemple City, CATerre Haute, INTexarkana, TXThe Woodlands, TXThornaby on TeesTifton, GATinley Park, ILToledo, OHToms River, NJTopeka, KSToronto, OHTorquayTorrance, CATorrington, CTToruń, kujawsko-pomorskieTotowa, NJTownship of Brick, NJTownship of Hamilton, NJTowson, MDTraffordTralee, County KerryTraverse City, MITrenton, NJTriadelphia, WVTrowbridgeTroy, MITrumbull, CTTruroTrussville, ALTucker, GATucson, AZTulsa, OKTupelo, MSTurlock, CATuscaloosa, ALTustin, CATwin Falls, IDTwinsburg, OHUnion Gap, WAUnion, NJUniontown, PAUniversity Heights, OHUpland, CAVacaville, CAVail, AZValdosta, GAValencia, CAVallejo, CAVancouver, BCVancouver, WAVenice, FLVernal, UTVernon Hills, ILVestal, NYVicksburg, MSVictor, NYVictoria, TXVienna, VAVirginia Beach, VAVoorhees, NJWake Forest, NCWakefieldWakefield, MAWaldorf, MDWalla Walla, WAWalnut, CAWalsallWaltham AbbeyWaltham, MAWareham, MAWarner Robins, GAWarringtonWarszawa, mazowieckieWarwick, RIWashington, DCWatchung, NJWaterbury, CTWaterfordWaterford, MIWaterloo, IAWaterloovilleWaterville, MEWatfordWaukegan, ILWausau, WIWaycross, GAWayne, PAWeatherford, TXWebster, NYWellington, FLWeslaco, TXWesley Chapel, FLWest Allis, WIWest Babylon, NYWest Caldwell, NJWest Covina, CAWest Des Moines, IAWest Dundee, ILWest Hartford, CTWest Haven, CTWest Jordan, UTWest Lebanon, NHWest Melbourne, FLWest Palm Beach, FLWest Springfield, MAWest Valley City, UTWest, TXWestborough, MAWesterly, RIWestfieldWestlake Village, CAWestland, MIWestminster, COWeston-super-MareWestover, WVWestport, CTWestwood, MAWestwood, NJWethersfield, CTWeymouthWhite Lake, MIWhitehall Township, PAWhittier, CAWichita Falls, TXWichita, KSWiesbadenWiganWilkes-Barre, PAWilliamsburg, VAWilliamsville, NYWillimantic, CTWillingboro, NJWilloughby, OHWillow Grove, PAWilmington, DEWilmington, NCWilton, CTWilton, NYWinchesterWinchester, VAWinder, GAWindsorWindsor, CTWinston-Salem, NCWinter Garden, FLWinter Haven, FLWise, VAWoburn, MAWokingWollongong NSWWolverhamptonWood, SDWoodbridge, VAWoodburn, ORWoodinville, WAWoodland Hills, CAWoodland, CAWoodmere, OHWooster, OHWorcesterWorcester, MAWormsWorthingWrexhamWrocław, dolnośląskieWylie, TXWyomissing, PAYonkers, NYYorkYork, PAYorkville, ILYpsilanti, MIYucaipa, CAYukon, OKZephyrhills, FLZielona Góra, lubuskie‘Aiea, HI

Overall Reviews at The TJX Companies, Inc.

Loss Prevention Officer | Dallas, TX | Mar 11, 2015
Stressful Life Endangering Job with (Quota Renamed Expectation) for crumbs on the dollar
As an unarmed Loss Prevention Detective, I am required to perform the task of locating, watching and apprehending career criminals (customers) that enter the store and steal merchandise and exit the store with that merchandise. Then I am to somehow talk these (sometimes unstable drug addict) individuals back into the store without touching them and all the way to the back of the store, embarrassing the subject by passing several staring customers, and get them to enter into a 7 by 7 inch LP office, where I would then gather information from the subject. Then I am to wait with this uncuffed anxious individual for sometimes hours for the police to arrive. This in a city where the police department only answers 911 calls by level of urgency according to the fire department who actually answers the calls. All this for about $12/hour and with a company who hours of operation are from 9:30am to 9:30pm making it impossible to work a second job that isn't overnight, especially when loss prevention detectives at this particular company are required to work two closing shifts, two mid shifts, and one opening shift every week. Basically any of those shifts will claim your whole day if you have plans to go to school or work a second job. And then on top of that, Management and above treat you, and speak to you as if you are beneath them and not worthy of any recognition or respect. And that's just my position. The other employees that are tasked with receiving the truck every morning at
ProsI am allowed to make my own schedule within store operating hours and criteria requirements
ConsOne week vacation for two years, 7 hours holiday pay, Under Compensation.
Coordinator | Woodinville, WA | Feb 20, 2020
No upward mobility unless you hit store credit card goals
Everything is terrible, and here's why: MarMaxx and TJX do not care about anything but credit card goals. Your goal is always 1 credit signup for every 100 customers you cashier, but that's nearly impossible considering most people do not want a credit card. Only 2-3 of my coworkers were able to achieve that 1% ratio monthly and they usually do it by lying about card benefits or not disclosing to customers that what they're applying for is NOT a rewards card (ie. a points card a la ULTAmate Rewards or Target Circle), but a full-fledged instant credit line with TJ Maxx. They would even tell me to target people who don't speak English or younger/really old people for easy signups. Every five minutes somebody will shout into the walkie that "we can't have a zero day!" The rewards from being the first one to get a credit card are useless in the long run and mean nothing to me as a career-forward person; rewards can be anything from snacks to REACH cards (stands for Remember Everyone Affects Customer Happiness - very culty!) that are cashed in daily to be entered into a drawing to win, wait for it, a 20% OFF COUPON. That's it! There are essentially no promotion opportunities if you don't hit this goal. If anything they give you more work to do without an increase in pay. The 2-3 people who hit that goal are overworked and have seen basically no benefits increase in YEARS. These poor people are stuck doing the same job every single day and are carrying the store on their bac
MC and CSC | North Carolina | Jun 21, 2012
Fast pace and lots of opportunity to move up IF you get good management.
I was a CSC and MC for both a TJ MAXX and a Marshalls. I liked working at TJ MAXX for the most part. I started out part time in Zone 3 and a year later I was a MC for Zones 2 and 3 and I also filled in as a CSC on non-truck days when one quit. Working at the TJ MAXX was like hanging out with my second family. There was one manager who nobody liked though. She sat in the office the enitre time eating cookies and kept shoving her work off onto me. Filing and paperwork and other stuff that was part of her job as the operations manager kept ending up in my box with notes telling me to hurry up and do these things so she wouldn't get in trouble. Nobody liked her. Other than that, I loved it. I worked a lot of overtime which kind of made up for the low hourly pay even though it was more work to get the money. Unfortunately that store closed due to the bad location. They reopened a few years later in a different location but by that time I had transferred to a Marshalls in another state. Marshalls was a different story. They had basically the same routine for me. MC on truck days and CSC on non-truck days. But they cut my hours down to half of what I was working at TJ MAXX and still expected me to get things done. Of course I couldn't do it barely getting 30 hours a week with merchandisers only scheduled for 4 hours on truck days to process merchandise and not have time to push freight. I had to push all the Z2 and Z3 merchandise then by myself. The managers were mean. They made fu
Prosface pace and lots of opportunity to move up if you get good management.
Consmanagers and co-workers at some stores refusing to help you, backstabbing and bullying in some stores by management
Retail Assistant Manager | Turlock, CA | Nov 11, 2012
While I was working for TJX I had a facited job.
My typical day depended on the area I was working, if I was the key carrier I would be responsible for all duties of a store manager, it would be opening the store, making sure the employees were all present that were scheduled, if someone was not present I would replace them if needed. Make sure the days shipment of merchandise is accepted and processed. Make sure all department managers are aware of the days tasks. Place the change in all registers and make sure that they are all working, after making sure that the store was ready to open I would open the doors. I would then follow up with all associates and make sure everything is moving smoothly while greeting our guests, When the office manager was ready I would finalize the deposits for the previous days receipts insuring that the deposit was ready to be picked up. If I was closing I would be responsible for the cleanliness of the store assigning associate to the areas that need the most work and following up to made sure that the total store is ready for the next says opening, After the store is closed I would close all registers, place all money in the safe and then start the days computer closing process. Lastly I would set alarm and make sure all associates are out of the store and that all doors are all locked. If i was a department manager I would first check to see today's list of tasks that were left by our Merch. manag , then walk my area listing all items that needed to be addressed, next would be to prioritiz
Customer Service Manager | Louisville, KY | May 5, 2019
Management was terrible and never fixed things
Management was never anywhere to be found. They found out that if they understaffed us and saved money each week from doing so, they could get a bigger bonus at the end of the year, so that's what they did. They would always hide away in the office, and you would have to ask for a certain person over the intercom, over the walkie, and by phoning the office several times before they would come up. Managers never helped. They would just come up and criticize us for the long lines when we were doing the best we could with only two cashiers. They never helped with returns unless they were closing and they saw that we couldn't do it on our own while also being the only cashiers available. By then it would be too late. We were constantly staying way over our scheduled time. We would be scheduled until 9:45, but would work until 10:30. If you asked to go home sooner, they'd look at you like you were crazy and tell you that when you're scheduled until 9:45, you're actually scheduled until when everything's done, no matter how long it takes. It always took forever due to the chronic understaffing. People were horribly undertrained. Management was often very rude to people, playing favorites and being downright mean to people they didn't like. They were often very childish in how they acted towards people. Management would never give us the resources we needed to thrive and would get mad at us for not meeting their high expectations. Nothing was ever enough. They were inconsistent with
Planner | Framingham, MA | Aug 27, 2014
Lots of opportunity, if you can play the game
Working in planning has been a double-edged sword. Depending on the team dynamics of the group you are working with at any time, your experience could be an absolute pleasure or total nightmare. The company's "open door policy" allows associates at any level to provide and receive feedback or discuss issues or developmental needs with their managers and fellow associates at any time. Unfortunately, because the office environment is also very open, privacy can be difficult, and often times associates and/or management will gather in the halls or cubicles to whisper. This behavior, though potentially done so for the sake of confidentiality, actually is more of a distraction to the workplace, and at times instills a sense of paranoia within a department. The company's "working in the gray" mantra is also a key element of the company culture, particularly in planning. Unfortunately, this also gives managers the ability to place blame on associates for completing tasks or strategizing in a way that is different from theirs by telling them they could have performed their work in a different way than it had been. Though this mindset claims "there's no wrong way of looking at something," often times you are being told you are wrong simply because when you're working in the gray, there really isn't a "right" way to do anything at all. Lastly, the overall sense of ego within the company made it difficult to remain focused on my development. You will be constantly pushed
ProsTraining and development, flexible schedule
ConsInconsistency between departments, gossip, culture
Room Attendant | New York, NY | Apr 3, 2015
Go customer service
As stock room associate I was in charge of all aspects of the back room operations and if I was need on the floor I communicated with customers as well. A typical day at work encompassed communication with both internal and external customers, Co-workers and peers great group of people. Most enjoyable aspect was in getting to know employees and valuing them like family.Jobs in the category are responsible for the execution of all receiving activities including unloading merchandise, merchandise preparation and staging, outbound shipments, and daily stockroom activities. Assist in maintaining the stockroom in a neat, orderly and safe manner. Other duties include promptly serving the customer at merchandise pick-up, properly sorting merchandise, and properly using all material handling and safety equipment. • Partners with Selling and Sales Support Associates to provide superior customer service • Unloads delivery trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner • Serves customers promptly at Merchandise Pick Up • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience • Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise for Merchandising & Pricing Associate to place on the sales floor • Locates and pulls merchandise on Out of Stock Pull List, and stages merchandise for Merchandi
ProsGaining patience
Sales Associate | London, OH | Apr 21, 2014
slave labour and lack of staff
I have worked here for the 3rd year and in the 3years I have worked at two tkmaxx branches and they were all the same. They put alot of pressure and work on the sales associates, its like a sales associate would be doing work two or three people are ment to do. If you work in the fitting rooms it is a nightmare every staff hates working in the fitting room and sometimes you will be stuck working shifts in there and they expect you to serve customers like your a 8 arm octopus meaning you have to give fitting room tags,take back fitting room tags, sort out the clotheing in dept number all in one go and at busy times when there should be two staff to help there is only one. I couldnt wait to get out of this company. the company makes and turns over so much money as they are soooo busy and they wont pay for extra staff and help. You wont even finish on time if your on a shift till closing time, once the store is closed your doing 1-2 hrs over time and you have to because the managers say you have too, this again is the cause of lack of staff on the shop floor causing certain associates to work double triple hard and do over time. You will suffer from migraines and dehydration and they wont even buy extra plastic cups for there water machien and sometimes the water machiene is out of water for days and weeks. It is the worst place to work in you will feel like a slave and a mug. And customers come 1st, customers can take whatever they want in to the fitting rooms even knicke
Pros20% staff discount, christmas partys, double pay on bank holidays
Consvery poor with stocking up on water and cups so you will dehydrate, one associate does 3 associates amount of work, you will always stay behind after closing time, the routa is always random hours up and down mess's with your life
Customer Service Representative | West Caldwell, NJ | Feb 24, 2020
A great job for college students or as pocket change
TJ Maxx is a great place to work in if you're a college student, a first time worker, or someone in need of pocket change. The hours are incredibly flexible and based on your availability, though they have their requirements too (like weekends/closing shifts), etc. The pay could be better, but you get an increase every year and there is opportunity to grow, though it may depend on your willingness to move forward with the company. The employee culture is incredibly diverse. Everyone gets along for the most part and employees look out for each other, especially when management can get troublesome. Management changes every 3 years, so adjusting to the newest Assistant Manager may be a hassle for some people. And because management changes so often, you'll sometimes get someone you either really enjoy or really dislike. The holiday season is the worst, starting from after Thanksgiving all the way through the New Year. Hours are long, management is stressed, there's too much merchandise and the store hours change to accommodate for the insanity. The worst part of the holiday is when it's over. Schedules get cut to accommodate for the holiday expenses, and you may find yourself with little to no days of work. This period only lasts up until March, but two months of working between 10-15 hours may be too much of a risk for some. Full-timers get the usual benefits (retirement, health insurance, accumulative paid vacations, etc) while part-timers get some benefits (
Cashier/Sales | Southington, CT | Dec 24, 2015
Productive and Fast Pace Environment
On a typical day I would go to the front and check the line up to see where I am for the day. Occasionally I would just be a cashier all day if we are very busy. At the registers we suggest our company credit card, where I explain the cards benefits, or suggest gift receipts, or gift cards. While up front I maintain the front end, ensuring it stays neat and organized. If there are enough cashiers, my managers prefer me to be on the sales floor. I am good at stocking, organizing, and displaying merchandise. They also appreciate that I greet customers and assist them when needed. My managers are very pleasant. They are very understanding, helpful, and personable. If any issues occur, they really do their best to fix those issues to the best of their abilities. I really do work with many great people and am friendly with the majority of my coworkers, including my managers, which really makes for a positive work environment. The majority of my coworkers are helpful and we work as one big team to get the job done. I do work with some hard workers just like myself who have a good work ethic, as well, which I believe is a rare, yet crucial trait to have. The hardest part of the job would have to be when we are understaffed for the day because it effects all aspects of the job and unfortunately we do not have enough people to ensure all jobs get completed, therefore we all have to pull through and carry the extra weight. The most enjoyable part of the job might have to coincide with
ProsUpbeat Changing Environment
ConsNo Full Time Availability

Questions And Answers about The TJX Companies, Inc.

If you were to leave The TJX Companies, Inc., what would be the reason?
Asked Mar 27, 2017
Unrealistic expectations. 1 credit per 100 transactions when at least 25% have one already. Store manager will throw anyone under the bus to get ahead of others
Answered Apr 4, 2021
Management unable to "walk the talk", unable to provide equity of treatment.
Answered Feb 15, 2021
What questions did they ask during your interview at The TJX Companies, Inc.?
Asked Feb 25, 2016
If we minded working with employees of different ethnicity. Experience in customer service. Why we were right for the position.
Answered Oct 15, 2020
Why do you want to work here? Tell me about a time you had a conflict with someone? Tell me about a time you had a negative experience at a business? (i answered and said what I would do if I were the employee in that situation and she said she said that was the next question she was about to ask) Previous work experience, what did you like/didn't like about working there?
Answered Sep 10, 2020
What is the interview process like at The TJX Companies, Inc.?
Asked Jun 15, 2017
interview orientation videos
Answered Dec 9, 2020
Easy straightforward
Answered Oct 20, 2020
If you were in charge, what would you do to make The TJX Companies, Inc. a better place to work?
Asked Apr 13, 2017
Raise the pay to 15 minimum
Answered Feb 18, 2021
Operate 7 days a week but change shift hours from 6am to 6pm ONLY. Full time status is met at 30+ hours. No overnight shifts because they are unproductive for any human being. Set realistic metrics for success so you can actually reward individuals who perform regularly rather than give them lip service and carrot-bait them.
Answered Jun 10, 2020
How are the working hours at The TJX Companies, Inc.?
Asked Feb 25, 2016
Mon-Thurs 6am-4:30pm or 5pm-3:30am Fri, Sat, Sun (6am-6:30pm) Different departments have different schedules but these are the main ones
Answered Oct 20, 2020
Shift work. If you work 2nd or 3rd shift, forget about spending any quality time with friends or family.
Answered Jun 10, 2020