Thomas Cook

Working at Thomas Cook: Company Overview and Reviews

Thomas Cook
Thomas Cook
4.2
39 reviews
Thomas Cook Ratings
4.2
Average rating of 39 reviews on Indeed
3.9Work-Life Balance
3.4Pay & Benefits
3.4Job Security & Advancement
3.8Management
3.9Culture
Headquarter
Westpoint Peterborough Business Park, Lynch Wood, Peterborough PE2 6FZ
Employee
10,000+
Revenue
More than $10B (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Thomas Cook

 Average SalarySalary Range
Travel Consultant
1 Salaries reported
$28,000
per year
$14,000-$42,000
Service Manager
1 Salaries reported
$42,000
per year
$21,000-$63,000
Greeter
1 Salaries reported
$30,000
per year
$15,000-$45,000
Customer Service Representative
1 Salaries reported
$10.00
per hour
$7.25-$15.00
Salary Satisfaction
71%
Of the employees are satisfied about their pay
Based on 21 reviews
Benefits
Health Care
Dental Insurance
Discounts

Thomas Cook Reviews

All LocationsAberdeenAngoulême (16)Annemasse (74)Ashton-Under-LyneAthertonBarnsleyBasingstokeBelfastBengaluru, KarnatakaBerwick-Upon-TweedBeverleyBirminghamBishop AucklandBlackburnBlackwoodBoltonBoulogne-sur-Mer (62)BracknellBradfordBridgendBridgwaterBrisbane QLDBristolBurnleyBurton-On-TrentBuryCaerphillyCalicut, KeralaCardiffChandigarh, ChandigarhChangiChathamChelmsfordCheltenhamChennai, Tamil NaduChichesterClamart (92)Clichy (92)CoventryCranleighDalamanDelhi, DelhiDerbyDoncasterDurhamEast London, Eastern CapeEastbourneEastleighElginEllesmere PortFalkirkFrodshamGentGlasgowGloucesterGurgaon, HaryanaHalifaxHemel HempsteadHoofddorpHornchurchHorshamHyderabad, TelanganaIpswichJalandhar, PunjabKirkhamKochi, KeralaKolkata, West BengalKölnLa Garde (83)La Rochelle (17)Las Palmas de Gran Canaria, Las Palmas provinciaLeedsLeighLichfieldLiverpoolLondonLondon, OHLongtonLytham St. AnnesMacclesfieldMaidstoneManchesterManchester, NHMangalore, KarnatakaMaubeuge (59)Melbourne VICMenton (06)MiddlesbroughMorecambeMorleyMumbai, MaharashtraNantes (44)New Delhi, DelhiNewcastle upon TyneNorwichNottinghamNunawading VICOberurselOrlando, FLOxfordPalma de Mallorca, Illes Balears provinciaParis (75)Paris 16e (75)PerthPeterboroughPeterborough, NHPfäffikon, ZHPlaya de las Américas, Santa Cruz de Tenerife provinciaPlaya del Carmen, QRoo.PortsmouthPotters BarPrescotPrestonPune, MaharashtraRedcarRemoteRichmondRochdaleRumilly (74)SalfordSheffieldSibiuSittingbourneSkelmersdaleSouthend-on-SeaSouthportStockportStouffville, ONStourbridgeSudburySwindonTewkesburyThane, MaharashtraThiruvananthapuram, KeralaToronto, ONTorquayToulouse (31)Visakhapatnam, Andhra PradeshVoiron (38)WakefieldWallaseyWarman, SKWarringtonWashingtonWellingboroughWestonWeston-super-MareWien, WWigston MagnaWokinghamWorthingYeovilYorkΗράκλειοΚέρκυραΡέθυμνοالقاهرة

Overall Reviews at Thomas Cook

5.0
Area Manager | Remote | Jun 4, 2018
Best experience ever to engage self awareness and skills
best place to learn your skills of: - customer service - your own capacities - language practices - sales and negotiations - diplomacy - complaint handling - managing solutions in critical situations - people management - endurance, diligence and compliance - thinking out of the box
2.0
Administrator | London, OH | Aug 24, 2019
Exiting & Always developing & Learning New Skills
My day starts with a long walk into the resort office on the beautiful Island of Skiathos. I compile reports & provide administration support to the service manager & for the local customer service reps. I manage emails using Microsoft outlook. Customers visit the resort office to purchase flight Ancillaries and flight seats so i have a lot of interaction with the customers and never have a dull day. Working overseas no day is the same.
4.0
Human Resources Manager | Indiana | Dec 28, 2019
good
a good company to work. working environment is good. good colleagues. sometimes work pressure comes. Good Management. Can be better more to have a good work life balance.
4.0
Cuisinier (H/F) | Alabama | Nov 7, 2019
Environnement de travaille au top
Je n'ai qu'une chose à dire, c'est que je ne regrette en rien d'avoir travailler chez THOMAS cook. Une tres belle expérience de carrière, de vie et de connaissances. Je les remercie car appris énormément de choses, et surtout le sens de la responsabilité. Je conseille à ce qui ont l'occasion de travailler pour eux, de foncé et de bivre cette expérience génial.
ProsNe pas devoir ce soucié du logement
ConsLe salaire
1.0
Field Manager | Peterborough, NH | Mar 4, 2020
Well established company that failed
Well established company that kept changing direction and ownership. Shrank to a fraction of its former size then rapidly expanded with tour-operating and an airline. Failed Spectacularly in 2019 and has now gone
5.0
Overseas Representative | Remote | Jan 7, 2019
excellent company
I work as a kids entertainer for Thomas Cook and right from the start they have been supportive and always ready to give you extra knowledge this company are a joy to work for with great opportunities to travel.
Prosworking oversea
Conslong hours
5.0
Airport Representative | Orlando, FL | Jan 30, 2019
Divertido
Representante del aeropuerto guia el pasajero a su proximo. Por ejemplo si tiene que llegar a su hotel , le explico coo. Si tiene dudas en cuanto al cobro de su auto rentado. Al igual si existe algun retrazo en su vuelo se le recibe y guia a su hotel mas cercano.
ProsPLAN MEDICO
ConsPAGA
5.0
IN DESTINATIONS ADMIN | Orlando, FL | Dec 17, 2019
Fun workplace with amazing staff
My manager was amazing in every aspect. I enjoyed my time at thomas cook with everyone who worked in the office it was always a joy to go in to work every morning.
5.0
Storekeeper | Manchester, NH | Sep 22, 2019
Excellent place to work
I have enjoyed my time at Thomas Cook unfortunately the company became insolvant on the 23rd of September 2019 which has come as a devastating blow to everyone.
5.0
Service Manager | Orlando, FL | Nov 17, 2019
Excellent company to work for
Only reason I left is the company resolved due to market change the company was a great place to work and with over 20,000 staff worldwide it provided excellent staff services and promotion abilities

Questions And Answers about Thomas Cook

What benefits does Thomas Cook offer?
Asked Apr 5, 2017
Medical Paid holidays Paid time off
Answered Dec 17, 2019
None other than paid time off as of the time I worked with them
Answered Oct 7, 2018
Why did you leave your job at Thomas Cook?
Asked Mar 26, 2017
The company became insolvant
Answered Sep 22, 2019
Had bad boss , hopeless company culture and equally irresponsible top management
Answered Feb 18, 2019
What tips or advice would you give to someone interviewing at Thomas Cook?
Asked Apr 5, 2017
There's been a dreadful mistake!
Answered Mar 12, 2020
Be yourself and good luck!
Answered Apr 5, 2017
If you were in charge, what would you do to make Thomas Cook a better place to work?
Asked Mar 12, 2020
Take care of business
Answered Mar 12, 2020
What is the most stressful part about working at Thomas Cook?
Asked Mar 12, 2020
Not getting paid or having a job
Answered Mar 12, 2020