REVIEW INVENTORY AT AUCTION AND CREDIT APPLICATION
• Supervised, trained and monitored lease termination functions and staff performance.
• Responsible for assigning daily work assignments based on volume, territory and product line.
• Ensured that lease payoffs, pre-terminations and terminated accounts receive proper attention and that excess wear/tear penalties are collected.
• Prepared and presented monthly, quarterly and yearly profit/loss reports.
• Contacted dealers for assistance on distressed accounts in order to avoid repossession of existing customers.
• Made weekly visits, as needed, to the dealer body, to assist in the continuous education and development of all products offered b y TFS/LFS
• Approved, conditioned, rejected and reviewed retail and lease offerings within guidelines of Truth and Lending Laws and the Fair Credit Act.
• Assessed credit worthiness; assigned credit lines and terms of sale on new customers and businesses.
• Analyzed the credit worthiness of existing customers to optimize credit lines and minimize account receivable risks.
• Prepared monthly management reports that highlight all credit offerings and communicate industry trends and risks.
• Stayed informed of current events impacting industry trends and customer financial stability.
• Disbursed dealership reserves and maintained wholesale credit accounts.
• Planed, organized and supervised all areas relating to dealer floor plan financing.
• Ensured that all functions and tasks are completed per procedure and in a timely manner.
First off, let me start by saying I was at this dealership for a decent while. At least long enough to get to know every employee, know the job well, and perform accordingly. First, I shall warn you on advancement opportunities. They love to say there are a ton of opportunites for advancement when you first start. That is false. This place is a dead end job. As a sales person, you can make good money if you're good at selling cars and can definitely live off of that. I will not specify my past position due to wanting to stay anonymous, but this dealership and the managers do not care whatsoever about their employees. All they care about is MONEY. If you don't make this company $25K+ a month, they cut you. Their expectations are always WAY too high to reach. Secondly, let's speak raises. Haha maybe it's better if we don't. Asking for a raise in this place is seriously a joke to them. They have never been willing to pay their employees what they deserve, even if they are hard working employees. They look at everyone as they are replaceable. Thats why there is such a high turn over rate in employees at this dealership. If you're looking to make a career out of something here, I honestly don't recommend this place. If you're looking for a job where they will never reward you for your hard efforts and barely even recognize you as an employee, you've found the right place. The only good thing I can even mention in this review is that the people that work there (excluding managers)
ProsFriendly and welcoming co-workers
ConsLow opportunity for raises, dead end job, unreachable expectations
Rotating shifts for no reason at all. Workers are not allowed to talk to one another, even if it is a work related issue. The entire time, We were standing in a loud warehouse without hearing protection, and with almost no climate control. The workplace culture that exists makes it clear that Toyota does not care about the employees there at all. My friend and I started at the same time, and he was promptly let go after missing a day of work due to a car accident he was involved in. The pay is miserable, as Toyota starts off everyone at 9.50 an hour. The work is mind numbing and repetitive. You WILL be performing the same tasks repeatedly for 12 plus hours a day, with 2 15 min breaks and 1 30 min lunch break. Attendance is taken immediately following lunch, to make sure everyone arrives on time, meaning you have to be at your work muster station LITERALLY within 30 seconds of your lunch/break ending, or you will be reprimanded. Everyone is miserable there, and I have witnessed more than a few temp employees breakdown crying due to the harsh treatment by some of the full time Toyota supervisors Additionally, Toyota has the WORST restrooms I have ever seen. They were constantly out of order, and the few that were working properly were filthy. The soap is never refilled, lighting that works when it wants to, EXTREMELY inadequate ventilation for the amount of people who were expected to use the facilities. However, I would like to thank Toyota for one thing. It was due to my ho
[A typical day at work]
About 2 or 3 months before at project end, work time would be from 7AM to 10PM (+2H document base work at home). For daily work, planning phase of the project, work time would be 8AM to 7PM.
[What you learned]
Project fails if the plan is not good, so Why*5 for the plan is very important. Many backups in case plan fails/delays by considering QCD.
As an engineer, nothing bad to say, since experienced engineer becomes manager and most of the time, their planning & technical review is excellent. This may comes from company's culture to mentor young engineers and I was really luck to be one of the employee in this company. Thank you very much.
All are experienced and respectable engineers as far as I know and their personalities are good. Following contents may be harsh but below are for my ex-co-workers and for the person who may join this company.
By my feeling base, about 5% to 10% of employees were over stressed from work + became mental sickness, so please take care (this may be only certain department & certain period). Probably that sickness may caused by culture since bout 90% of chat with them are about work, and 10% of it were private talk. Hopefully, their work life balance would be improved.
One more thing I should remark is that most of them could not write nor speak English nor French well (including managers). As a global company, that was the sad point, and I hope now it's improved.
Was one of most forward looking companies I worked for.
Toyota runs a system using a rigid discipline that is necessary to achieve excellent quality and productivity. It has a management philosophy that requires managers to train their team members in a organized and proven method, while being open to ideas for innovation and continuous improvement.. I learned this method and applied it while training new supervisors and managers to enable the team to accomplish its goals. Many of the companies in the USA run by the Japanese use a two tier management system with a Japanese group of managers and an American group of managers. This some times cause confusion and misunderstanding caused by language and cultural differences. I was able to with a good interpreter to convey to my American Staff and team members the desires and needs of the Japanese Staff to accomplish the company goals and to improve team member relations. This language and culture difference was the most difficult part of my job in conveying to the team members this difference to enable them to see above or around the perceived initial impressions some times conveyed. The most enjoyable part of job was to train my replacement, encourage him to study and learn Japanese to enable him to be more successful and even I was. I was proud of the fact that in my last operation, we started with a new plant, team members, managers, and expanded 3 times while continuing to make a profit every month and convey to the Japanese managers the approaches to learning American cu
ProsGood training, fair team member treatment, defined job method
Good Company, Family-Owned Business, Very Limited time for personal life
Good family-owned company to work for with a competitive compensation program with an opportunity to make a good income. I have learned to apply my previous sales skill set to close business in a matter of hours. Management is very helpful and co-workers are great to work with. A significant amount of the business is through repeat and referral customers. The Toyota brand is #1 in the industry for quality, value and reliability. On a "typical" day, sales reps spend time on the lot awaiting customers to arrive so as to be approached for a potential sale.
The hardest part of the job is that it allows virtually little to no time for a healthy work/life balance. I am looking for an opportunity to use my abilities to their full potential while allowing time for a personal life. A sales representative gets only two weekend days off per month with no Saturdays off. A normal work week is approximately 55-65 hours that may include 2-3 double shifts per week.
Sales are directly proportional to the volume of customer traffic into the dealership. Customer traffic is contingent upon weather conditions, advertising effectiveness and is also seasonal. There also can be a significant amount of "down time" in a given day. The compensation plan is draw vs commission and has good potential but number of sales representatives (26) is very high given the volume of business the dealership does in an average month. Very few sales representatives exceed $60K in annual income.
The most enjoyab
I was a Sales Person for almost 2 years. They do not help you improve at all. They do not tell you how you can get better. Nothing is really different from me being a new person with 3 months of experience to having 2 years of experience. Management has favorite sales people including the General Sales Manager he has 2 favorites. There are no fresh leads all leads I got were people who bought cars from 2-5 years ago. I got a total of less then 10 leads that were in the market for a car in my entire stay at Thousand Oaks Toyota. Phone pops are only for specific people. I can go weeks without a phone pop. Some have a phone pops everyday.
Some managers put you down. For example I have closed deals on my own and the managers do not believe me and have someone go out on a deal just to make sure it was closed. When I close a deal it feels good but when a manager says are you sure and send someone else out to see if thats what the customer wants it sucks. They do not want to help you grow as a person just put you down so they feel better about themselves.
They hire people who steal deals from other people. Currently they have 2 people that do that. Some places fire people who do not follow rules for the 3rd time. This place its a free for all managers just do not care. Some managers laugh when you tell them someone stole a deal. Also laugh when you have no phone pop that is "distributed evenly" some cases I can go weeks without a call. In these times most people are calling
ProsThousand Oaks is a really nice area to work in, Generally nice people staff is pretty cool also like other sales people and HR.
ConsManagement put you down, Management do not help you improve, Management do not care if deals are stolen from you, Phone pops are given to specific people, They only want 3 people out of 20 sales people to make money.
Successful Sales and Marketing Policies and Procedures
The Company's purpose was to sell Cars and Parts and make a profit! The typical day company wide and for each employee was to not forget the Company's reason for existence, Sell Cars and Parts and Make a Profit. This task was very well communicated and understood by All Company Employees and Dealers, and me. This Macro approach to understanding the Company's Goals created a solid foundation of Company Culture. It gave me a strong sense of belonging, The
The sales success was accomplished by a Nation wide cadre of Management Professionals in Sales, Advertising, Marketing, and a Well trained and profitable National Franchised Dealer network. Again, each Dealership had to share the same profit goals as the Company in terms of Selling Cars, Parts and making a Profit. In my first Management position the most difficult task was ensuring that each Dealer accepted the Companies' best sales practices. The most enjoyable part of the job was first, letting the Dealer principal know that you respected and cared about them, which led to their respect for you, and that led to a positive working relationship that resulted in a shared solution to problems. Dealers that repeatedly did mot meet their Sales and Profit goals were provided an Audit that identifies the causes of their failure Sell Cars and Parts to be profitable, and if the Dealer remained unprofitable, these dealers were encouraged to sell there Dealership or resign. Same goals, same result, Profitability! I lear
You come in as a Kelly Services Temporary Employee which in turn can be its own challenge right out the gate.
Your treated unfairly compared to the Toyota Full Timers and this is even if you Outwork them or on paper the better employee.
Toyota unfortunately comes with much Self Entitlement for so many. Boundaries is a really big issue and It seems that HR gives more Free Passes then anywhere Ive worked before no matter what policies are being broken in some cases.
(Team Leaders) Ideally take this position to come to work NOT TO WORK,known to berade you on the line while your working and make things difficult for you depending on if they are "Buddy Buddy" with you . (This position doesn't require Supervisor Experience)
(Group Leaders) Your Immediate Supervisor
Its a gamble there are really bad ones and then really good ones.
Also No Supervisor Experience Required. Which that can be a issue if you really think about it. There are tons of 20-30 year employees there which on paper looks phenomenal but theres a elephant in the room and always a catch to everything in this building.
Injuries and Body Issues aren't su