I’ve been in healthcare for 10+, the bullying by management was something I thought was no longer aloud, boy was I wrong! I was bullied and harassed daily by my director. I made two different HR complaints to help get some resolve. After, she returned from her vacation she found out about the second complaint and fired me! How is that fair!! Never any issue with me as an employee. She stated that my computer issues like the internet being slow or having to restart my computer was too much and I needed to be let go. Mind you same thing happens to her her than me ever! She missed plenty of morning meetings bc computer issues. It happens! See she couldn’t fire me so making me miserable was the next best thing. She gave me the job that was once held by two other employees hoping to make things miserable enough for me to quit. Her actions towards me were so Outrageous and clear and every single one of the staff members I worked with would comment how much she hated me. I have called corporate office and made multiple complaints with my HR department. They do not care they allow this kind of discrimination. If you compare me to my other coworkers I stick out like a sore thumb looks in age wise I’m quite a bit different than my other coworkers let’s just say it’s clear why I was an easy target for an insecure middle-age middle-age woman to take her frustrations, or project he of unhappy life out on me with no recourse from Trinity‘s corporate or HR departments. I worked at trinity
ProsPay is fair
ConsCulture is The most toxic environment I have ever had to work in.
I worked days and then switched to overnights so a day @ work differed depending on shift. Taking care of residents, assisting w/ADL's, assisting w/feeding, bathing, dressing, comforting & supporting my residents. Anything I could do for them.
I learned that not all residents are alike, they all have different needs/wants, just like you or I. I learned that you must be patient, they're trying their absolute best and some days may be better than others for them.
Management: All I can do is give my opinion here and it just seemed like anytime I looked for Management, I could never find any of them. I've witnessed one in particular walk through the units & co-workers would try to get his/her attention and he/she just continued walking as if he/she did not "hear anything or anyone trying to get his/her attention". I don't believe that's very professional and it just gives off "bad vibes" when you're made to feel like your Management isn't there for you.
Workplace Culture: Again...my opinion only...I think there could definitely be some improvements in the management dept, constructive conflict resolution I would say is pretty good. It was just hard tracking down "most" management but when you could, they were helpful & fair for the most part. I do believe the employee turnover rate was probably on the lower side compared to many other facilities. I do believe there was a lot of "office politics" unfortunately. I myself, heard several "office employees" talking unprofessional a
Pros"Most" CNA's are great about TEAMWORK, It makes a HUGE difference on who you're working with, Obviously everyone is going to work better w/certain people and when that happens, it makes the shift go by so much more productive & things get done properly & efficiently, There's no sitting around "gossiping" or foolish things like that.
ConsHaving a hard time tracking down management, Theres so many of them but yet it seems theres not even 1 when you need one, When you do get to speak w/one, I will say that "most" are extremely helpful.
My recent encounter with this Home Care Company left me thoroughly disappointed and frustrated with their unrealistic expectations toward their nurses. The company's approach to their nursing staff showcased a blatant disregard for their well-being and set impossible standards that hindered the quality of care provided.
First and foremost, this Home Care Company placed unreasonable demands on their nurses, expecting them to perform an excessive workload within unrealistic timeframes. Nurses were consistently assigned an overwhelming number of patients, leaving them with insufficient time to provide adequate care to each individual. This resulted in rushed visits, compromised attention to patients' needs, and ultimately, a decline in the quality of care delivered. It is deeply concerning that the company prioritized quantity over quality, disregarding the welfare and safety of both patients and nurses.
Moreover, this Home Care Company exhibited a lack of appreciation and support for their nursing staff. Nurses were expected to work long hours without proper breaks or adequate time for self-care. The company failed to address the physical and emotional toll that such demanding schedules had on their nurses, leading to burnout and reduced job satisfaction. The lack of a supportive and nurturing work environment ultimately hindered the ability of the nursing staff to perform at their best, compromising the overall care provided to patients.
Furthermore, the company's managemen
3.0
Procurement Specialist | Livonia, MI | May 22, 2018
Good starting place
The company is great for getting your foot in the door. There are several advancement opportunities and they come up frequently, but it is extremely competitive and they will turn you down for minor things such as not being confident enough in your interview. The work is very monotonous, this is partly due to how the roles are broken down in some departments. At least 3 people could touch something when realistically it only needs to be 1 or 2 people. There is very little genuine praise for hard work, and it becomes less and less as time goes on. Morale is very low, and even when expressed they do nothing to try and change it. Several of the “fun” events and awards they would do have slowly diminished over time, and you can feel the department dynamic changing to everyone being careless about their job. Your whole experience does depend on the team you are apart of, as with anywhere else, but even a good team can turn bad quickly when people start advancing and moving around.
The benefits are good, and you get a fair amount of PTO time however it is earned over time. They are flexible with schedule changes and time off as needed, and the attendance policy is fair. Pay is fair for the job expectations and being a non profit.
The company promotes a very understanding and relaxed culture, which is great but is not taken seriously by all management which makes it hard to instill in employees. Job expectations are not really enforced, and it hurts morale when there is no tr
Trinity was trying to move the Billing and A/R from several billing offices across the United States into 3 locations, restructure the job titles/duties of current staff, hire hundreds of new employees, and upgrade to a new billing system all in a short timeline. The results were not good in any area. Current staff took on new job titles with more work, more staff to oversee and new employees coming on board every 2 weeks that needed training. Short timelines and lack of preparation made each outside billing acquisition very difficult. Rushing to get payer access, no training on new insurances and billing guidelines in various states and no processes in place to communicate with the facility departments to have corrections made in coding/charge entry were just a few of the obstacles. The job title restructure added more duties for Supervisors and the pay increase that was given was not comparable to the amount of work that was required. The mass hiring lead to many employees hired with NO BILLING EXPERIENCE and overall poor work ethic making training very difficult for the Supervisors as new staff were coming onboard every 2 weeks. Lastly, the build of the new system was not done efficiently. They did not have processes in place for the many variations due to payer requirements and complex billing. I left before Go Live of the new billing system. I was already working 60+ hours a week with my "new" Supervisor job title and that being changed to a salary position didn't entice
ProsGreat Benefits
ConsPoor management, lack of planning, HEAVY workload
My review is strictly in regards to this department alone and does not reflect any other areas.
Management is unaware of what Neurodiagnostics is and made "0" effort to attempt to learn, Team lead does not lead, studies are not performed accurately according to the guidelines due to lack of leadership the basic information needing to be taught is not. They have been decreasing the pay but adding more work, they have students teaching students due to lack of staff and students sent to perform studies. Upper management has been aware of the toxic environment and told by multiple staff as they leave to go work elsewhere, even sitting in the department there is an uncomfortable vibe as you walk in and management is gossiping about your coworkers. Instead of any sort of incentives for working overtime they use guilt and basically call you a bad coworker meanwhile the two favored make there own schedule and come and go at there discretion. There are "0" advancements and held by 2 who do not monitor EEG anymore, they do not teach others the basic clipping, mapping, building montages, ect.. and hoard the information. They do not promote by knowledge or strengths. Great as a stepping stone and nothing more. The good ones ALWAYS leave. They make you feel worthless and less then you actually are and have you questioning your skills. HR does not assist nor Upper management, blind eye they are solely concerned with the metrics not with employee satisfaction whatsoever.
ProsFlexible shift trades
ConsManagement, Team lead, Staff, hostile, who is the ceo, toxic, no advancment ever, they will make you cry
Highly political organization that does not make people feel valued overall. Too many changes, constant reorgs, constant change to procedures, leadership wants everything yesterday with virtually little to no planning. How many VPs does it take to manage an organization anyway? Directors/manager have limited authority. It takes an act of God to get anything done or a decision to be made. They talk about the "mission", but most don't live the written company values. Evaluations have little to do with job performance but are mostly a subjective psychological analysis made by incompetent managers. Processes are cumbersome and ridiculous. Limited collaboration with lower levels. Communication is vague at best. Many people are afraid to speak up. They continue to do surveys and wonder why scores are low. No one wants to put their neck out. Suggestions are typically not welcome and usually do not get implemented. Absolutely no transparency - high-level management is not trusted. The culture is bipolar - the real culture is not what they promote. Note, there are some good managers and areas to work in, but overall, not. Expect significant layoffs expected in a year or so. They'll do the same thing they always do, create new job descriptions and eliminate the old ones. I have worked here many years and have watched this company deteriorate. It is truly sad especially for a non-profit healthcare organization who claims to care for PEOPLE.
ProsSalaries are good. Work/life balance is supported in some areas.
ConsVery poor management & leadership; very political environment
1.0
Licensed Practical Nurse | South Bend, IN | May 22, 2019
New management running company into the ground
The facility I was employed at USED to be fantastic. New management came in 2018 and the facility as well as staff moral has been on a downhill slide since.
Administrator, DON and ADON are near impossible to get a hold of and the only feedback is negative feedback. There is no follow up or follow through. They are 100% about the money and 0% about the patients, residents and staff. They have made a mockery of the Trinity mission.
I can no longer consciously be a part of what used to be patient oriented to now money oriented. I tried sticking it out thinking I could continue to advocate for my residents, unfortunately the powers that be make it difficult to continue patient oriented care at this facility.
I do look forward to returning to this facility if at any time this new administration ups and leaves, and I pray that this day comes before the buildings reputation is irreversibly damaged.
ProsSome people consider no accountability for sloppy patient care to be a pro, Rehab building is nice looking, Friendly therapy staff, NP is very approachable and responsive
ConsLow moral in all departments, incompetent scheduler, low pay, low staff appreciation, corporate greed, poor upper management, often do NOT have proper supplies to provide patient care, non functioning medical equipment, very often short staffed which leads to unsafe staff to patient/resident ratios
Total confusion, no clear roles of delegation and authority, nurse managers are from different health discipline and know nothing about nursing!!!!
You start your day @ 8 to 5 sometimes with confirmed patients sometimes not, which turns you into a sales person chasing down patients over the phone..
- Half the patients have no clue why you are coming to see them
- Scheduling/ intake team does not take time to clear new patients and get them orientated to what they should expect
- Scheduling doesn't care how long you have to drive from Pt A to Pt B
- Schedulers don't use common sense, they are rude, and unprofessional
- Mngmt does not factor in charting time into your schedule so you end up working into late hours of the night, way over 40 hrs hired for ....... and they expect you to submit all your work by midnite...... forget life/work balance
- They are cheap, they dont want to pay OT, dont try to help coz they will get you somehow on the back end, it's not worth it
* managers don't listen and dont care, nurses quit at a level I have never seen, highest labor turnover I have seen in any job as a nurse for over 10 yrs.
* biggest problem is managers are not nurses, they plain dont understand what it takes which should be blamed on the overall boss(s) - regional managers who hire them in the first place
ProsA little flexibiliy during the day if you have kids
ConsYou don't have a life, very unprofessional mngmt and scheduling staff
This job had the potential to be a good job and be a really good fit. Once the computer orientation is over, you go out to shadow with your coworkers. This can be fun but since it was hospice it was the beginning of learning the true nature of working with the dying and their families who are in crisis.
There are a number of adjustments a social worker will have to make if one is used to just strength based social work. Insurance only pays if the person is in decline.
I learned a lot on the job. This organization was not the right fit for me. Manager was cold and punitive. A few other coworkers were great but a few were not supportive but stayed with their clique.
Any employee there needs a lot more emotional support and needs to be allowed to find a sense of safety there socially in the office.
I could not feel a part of my team.
Manager was pulling her hair out at the end of every day because she was overworked.
I could not relax and feel safe in that setting.
ProsBeautiful brunches, on site efficient flu shots, positive meetings with lots of good food, good salary, Social work manager was very gifted with empathy and gifted with good counsel, he could still be a great mentor for me..
ConsSelfish cold management who seemed preoccupied with themsleves, Management is not trained, All Staff really need their gifts recognized..
Questions And Answers about Trinity Health
How often do you get a raise at Trinity Health?
Asked Jul 4, 2022
Every year
Answered Jun 1, 2023
Yearly cost of living
Answered May 22, 2023
What is the promotion process like at Trinity Health?
Asked Jul 28, 2021
Poor
Answered Jun 1, 2023
very confusing
Answered May 14, 2023
What is a typical day like for you at the company?
Asked Aug 26, 2020
Easy-going
Answered May 22, 2023
Busy hospital
Answered May 3, 2023
If you were in charge, what would you do to make Trinity Health a better place to work?
Asked Nov 20, 2016
Create an evironment free of micro management by fostering leaders by training staff. Avoid intimidation tactics to pressure staff to do the job of three persons. Set assigned time for mandatory healthstream assignment. Offer family time incentives. Teach staff in senior roles how value employees while balancing financcial aspect of their job while valuing the importance of empathy.
Answered Jun 1, 2022
Hire leaders instead of micro-managers.
Answered Jun 22, 2021
What is the work from home policy at Trinity Health?
