Working at UNFI: Company Overview and Reviews

1605 reviews
UNFI Ratings
Average rating of 1605 reviews on Indeed
2.6Work-Life Balance
3.3Pay & Benefits
2.6Job Security & Advancement
Providence, Rhode Island
More than $10B (USD)
Food and Beverages

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Based on 3659 reviews
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UNFI Reviews

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Overall Reviews at UNFI

Order Picker | Greenwood, IN | Nov 23, 2019
The work is (or, can be) hard, but the reward is great.
I'm a selector, and I've just reached my 90 days yesterday. Contrary to popular belief, UNFI is a company that actually cares for its employees, as it preaches safety to us everyday and has several family-friendly events for its employees to partake in throughout the year. However, I would recommend this job position solely to those who are fit and committed to working hard, seeing the hours can range from 12 to 17 hours easy in a day, typically Sundays, Mondays, Tuesdays, and Thursdays (Wednesdays, especially Fridays, have been the lightest days,) but it really depends on the volume of work and the number of staffing, namely selectors, there are for that day, as there are frequent call-offs usually in the beginning of the week, especially on Sundays. Also, the performance rate of several selectors is usually low. So that plays a role in the long hours. Therefore, you can really make a lot of money with the overtime provided. You won't work on Saturdays. The standard schedule is Sunday through Friday, 4 days a week, 10-hour days, starting at 11 am. However, there has been mandated overtime recently. So, 5 days a week. I've been making over a grand a week lately. I've made almost 1100 dollars at a point. Even for just a 40-hour work week, you can manage to make over 500 dollars. You start off at an hourly rate of 15 dollars, then increase by 0.50 dollars in 6 months, then by 1 dollar in a year of being there ($16.50,) and then max out at 19.75 dollars in 5 years time. No
Order Picker | Stockton, CA | Oct 15, 2019
Very Unsafe Working Environment
An experience at the UNFI Non-Food Warehouse in Stockton. Typical Day at Work: show up on time, clock in on time, listen to supervisors remind us again about daily safety issues, get your equipment, fire up your pallet jack, get your assignments to pick products, move on to ride a pallet jack for 8 hours picking products to fill boxes and stack product on your pallet, then to wrap and drop at truck door specified locations in the warehouse. You are on a strict timeline to meet hourly, daily and weekly percentages.Within this timeline, you are given two 15 mins breaks and one 30 min meal break. What I Learned: Challenges are with the competition re your coworkers. When you are new, coworkers offer suggestions on how to pick better, cut corners but they eventually turn on you to achieve their own numbers by blocking aisles in an systematic 'slowdown'. This includes the forklift drivers doing letdowns. Serious safety issues on every shift: Cluttered aisles with box trash, discarded, damaged product on floor and in aisles. Broken wood pallet pieces everywhere. There are rows of piled broken wood pallets that pose a fire hazard, not mention a large area of damaged and discarded or expired product nearby the broken pallets that can also cause a fire or safety hazard for staff. Staff do not use their pallet jack horns enough on corners and in the aisles to alert of their presence. If you report an issue with your assigned pallet jack, such as wheels dragging, horn or braking c
ProsSome nice fellow coworkers who help out when management would not.
ConsNo guarantee of a 40 hour week or OT because UNFI is losing confidence from contracted vendors.
Order Picker | Gilroy, CA | Nov 16, 2019
Zero work life balance!
I went through a temp agency (which I didn't know was a temp agency until I arrived at their office) at the time and they got me set up for an interview almost immediately which ended up being this place. I interviewed with the warehouse manager at the time and I don't think the interview was more than 20-30 minutes. After we were finished with the interview, he gave me a brief tour around the different sections of the warehouse. He was going around to other selectors telling them I'm showing the new hire around, He didn't even tell me he's hired me but evidently he did. Within a couple days I was told to attend basically a safety/company presentation, because there's lots of forklifts and the smallest one is a pallet jack and it is the same one you'd use as a selector, which weighs as much as a car. Anyways, I'm about 3-4 days into the very thorough hands on training to drive the pallet jacks, how to navigate around obstacles in isles, rounding corners, turning, yielding, etc. and I start to feel a cold coming on rather quickly and not subsiding despite the medication I had to carry with me. Now, the instructor who I advanced on with amongst other trainees, had already backed me up when another selector was telling me what to do as if she's my boss when I'm not even out of training yet. My instructor told me she use to be an instructor but "then she got injured", you know how that goes. Some time after that scenario with my instructor having my back while clearly coughing my
Entry Level Tech Support | Rocklin, CA | May 15, 2014
A little wild, a great sense of accomplishment
The typical workday at UNFI for site technicians started with updates on projects and larger-scale issues, a quick review of the night's activities and the day's schedule, and a mad dash to fit break-fix issues in with projects, executive and remote sales needs, planning and arranging with contractors and vendors for service, upgrades, and ongoing large-scale projects. After, that, lunch. The days could be quite full. I of course learned to handle many new technologies, from a warehouse full of handhelds and equipment-mounted devices, to large MHE systems and methods for dealing with everyday computer and printer support, but the most important thing I learned in an environment like that is juggling. It's not just a question of prioritizing, which is important, it's a question of communicating. The first "pressure-release valve" on a troublesome support issue of often knowing help is on the way. Luckily, the people I worked with made that easy. The management at UNFI I will have to deal with in two halves - IT and general. The IT management team was mostly remote but kept in touch regularly with all the techs at the sites and in the field (and techs sometimes traveled as well, partly for familiarity with new systems and cross-training). Systems for keeping the chain of command informed of events and potential downstream consequences were constantly evolving - it was an exciting time. Schedules were hectic, but IT management made sure to keep in touch and made it known s
ProsThe people (and the varied work environment - office, warehouse, remote).
ConsThe occasional 18+ hour day, little spare time for long-term projects
Inventory Manager | Lancaster, TX | Jun 22, 2013
Stressfull place to work, great company
I first started at UNFI as a temp through pro-staff. I had just moved here from Michigan. I was brought in to separate and fix chocolate that had been located in the wrong part of the warehouse during the Texas summer. The manager at that time liked the way I worked. I already knew how to drive all fork lifts and order selectors. He was impressed. He kept me on after the chocolate. I worked in the chill department of the warehouse. Cleaning up discrepancies, locating pallets, looking for lost pallets, cycle counting, putting away returns. Fixing pallets for lift drivers. I did this for four months as a temp. During this time the manager had quit due to the stress. The new manager who took over loved my accuracy, speed, passion and drive. Manager decided to hire me after my four months was up. I pick up on things very quickly. I am easy to teach. I was doing adjustment research after being hired. Any adjustment made in the RF or the WM or WBS system had to be researched a counted. I did this for three months. The position for inventory control Supervisor was posted. I had only been at UNFI permanently for 3 months, but I applied because I believed I would excel in this position. I was awarded the position. And taking this position was the best and the hardest thing I ever did. The manager was great. A great teacher, very knowledgeable of the whole warehouse operations. The associates did not take this very well at all. Most of the inventory team applied and had been there for
ProsThe way UNFI gave back to the community with all the volunteering and donations is wonderful.
ConsStaffed with associates who do not care.
Operations Manager | Providence, RI | Jul 27, 2020
Lead by Intimidation..Inbound Logistics is horribly managed !!
If you want to be employed by a company that allows a VP of a department to run the department by intimidation, threatening of job security, a my way or the highway approach, you should work here. PRO's: Money is average at best but not horrible. You WILL earn every dime of it though.Not much good to say about this. CON's: You will have a disingenuous HR department to work with. The company is so afraid right now of making ANYONE angry or offended, they allow associates to almost dictate what they choose to be offended by on any given day, and then support it. A bandwagon approach to most things. Turnover is and has always been beyond horrible. Executive leadership ( real loose titles) truly has no idea on how their operations are truly running today. They will be heard saying "I ran that department and we had no issues and we were successful", without understanding the department they led, 10 plus years ago has changed a bit. TOTALLY out of touch with associates that literally sit right outside their office, They will not speak with associates as they are considered beneath them. The department VP and director truly have no interest in the team except to belittle them and demoralize them, while producing their fake laughs and smiles. The newer director was hired to be a yes man for leadership and he is truly great at that. No support at all to his managers unless you count supporting a manager who has never managed people before and is afraid to lose his job if he question
ProsFair pay, leaving
ConsLeadership, HR, turnover, company attitude, company support of truly bad leadership
Warehouse Clerk | Indianola, MS | Oct 12, 2019
Extremely stressful and unprofessional atmosphere
After working as an order selector for a few months I was given the opportunity to bid for clerical posisition. Awesome!? I recently quit this position. After working as a clerk for over a year I felt extremely stressed out, exhausted, unappreciated and inferior. I worked overtime every week and went above and beyond to get the job done and assist my teammates as needed to ensure my department was successful. My opinions and suggestions to improve the quality of work in the shipping department were always overlooked due to my title. This place lacks integrity and no matter the quality or your work only your title matters. Policies are not followed until management/supervisors want to get rid of people and save themselves. My supervisor would write bogus write ups to cover herself in her inefficiency and expect me to sign. She was my trainer and mentor prior to becoming a sup and then would use her title and power to get her way. She had been sleeping with the new GM(former building manager) to get her way. Supervisors are sleeping with management and bias and unprofessional decisions are being made. Training is very inadequate for the work. I had to be self sufficient and learn most of the tasks on my own. I have also had to train new hires in my positions without receiving pay as a trainer. Management did not care about the fact that I am a parent, or even a human being. I was barely able to eat or take care of my physical health. My children's attendance and beha
ProsGood pay
ConsShort to no breaks, lack of communication and support from management, lack of integrity
Order Picker | Rocklin, CA | Aug 20, 2019
Hook you in with idealistic opportunities. Then reality sinks in fast.
I had a two-day orientation process after my initial hiring date (free deli sandwiches one day, pizza the second for lunches ), along with four other new hires. We were sold on the company history, values and all things that made it a positive experience to work there, including the "promotion from within" business model. We even heard from veteran employees and their personal positive experiences with UNFI. The counselors told us all about how team-oriented the culture is and how green the company was ( offering a monetary incentive if you purchased an electric or hybrid vehicle ) and a 20k lifetime tuition on your education. Who could say no to that? For two weeks, trainers put you through what I call a warehouse "boot camp" of sorts, teaching you how they want you to ride the power jacks, picking, pulling and stacking on your pallets. And then the fun begins after your training period is over.... You're not consistently observed by your immediate supervisor or lead. Instead you log into a terminal and immediately it begins ticking the seconds. You're throwing two pallets on the ground quick and loading them up on a double pallet jack and after you have grabbed your order, you're off. They tell you it's a team oriented environment but the reality is, and I'm to paraphrase one of my trainers "you are there for yourself". In order to make your productivity better, you have to compete with others. Some veteran pickers are okay, but most have attitudes and see new hi
Order Picker | Moreno Valley, CA | Dec 30, 2019
Mandatory extra days, long hours, and decent pay.
I'll list everything I experienced and you can decide whether it is a pro or con. - Decent pay 16.50 for order selectors, 17.50 for lift reach operators. - High turnover rate. - Mandatory hours and a extra work day (12+ hours). - Some aisle locations are very unorganized due to employees trying to meet their numbers and not doing what is required. - Constant complaining or negative remarks from employees. - Employees writing graffiti in restrooms. - Lack of communication. - New face? A more senior employee will take your equipment and call it "seniority" (high school senior vs. freshman scenario). - Stressful environment with constant rumors of getting laid off or written up. - Employees cheating the system. - Percentages of employees posted for everyday, creating a competitive based environment with only certain employees hitting up to 170% productivity while the majority is in the 30-80% range. - Untrained employees training new employees. The correct training methods and practices are not being taught initially. - Sometimes there will not be enough readily available equipment (usually weekdays). - Reliable and hardworking HR team. - Employees able to purchase organic whole food items at a very cheap and affordable price. -Constant open positions available in different departments (probably due to high turnover rate). - You may be asked to do additional tasks outside of your main department. - opportunities to learn about other departments. - on site Phys
ProsMerchandise kiosk, HR, benefits, and pay.
ConsUnorganized warehouse, messy aisles, and lack of communication.
Order Picker | Iowa City, IA | Sep 28, 2019
Great Job for un-lazy people
Considering that i read 75% of the reviews on here about the order selecting job at UNFI before i got hired i wasnt sure what i got myself into. The top complaints and bad reviews were mostly no family life or bad management. As a young single man (im 28) and my previous job being in a rental/construction company this was only easy for me while the starting pay is so much better at UNFI. Of course you wont have lots of family time but thats in ANY hard working job. The positives about this job and ive only been here for 2 weeks is that theres only 4 days out of the week where you have to work with the other 3 days off and volunteered overtime. They stress to you when you first start that this is a physical job, and always stretch before your shift, but for me being 5'11 140 pounds this was extremely easy while all i did was ride around on a electronic pallet jack and stack up pallets with boxes weighing no more than 30-40 pounds, 70% of the boxes your stacking are less than 15 pounds. Yes ive read the reviews on this site where people say this is a physical and tough job but its not as long as your not lazy, time flies on a 10 hour shift when you/re constantly busy. My location in Iowa is super friendly management wise and the training is very specific and assertive, if you dont get it you just dont get it, its not for everyone. The HARDEST challenge for me when i first started was stacking the boxes on the pallet jack, YUP, stacking the light boxes on the pallets is the

Questions And Answers about UNFI

How often do you get a raise at UNFI?
Asked May 12, 2021
No raise in two years
Answered Nov 30, 2022
Every six months
Answered Nov 28, 2022
If you were in charge, what would you do to make UNFI a better place to work?
Asked Mar 26, 2019
Have daily limits on orders or split workers into multiple shifts instead of having the same people work 14 hours a day 5 days a week
Answered Dec 18, 2021
I would let the hours be flexible lmao
Answered Jan 13, 2021
What is the best part of working at UNFI?
Asked Dec 1, 2019
Pay incentive
Answered May 2, 2022
Only good thing about them is that they pay a little higher on average.
Answered May 2, 2022
If you were to leave UNFI, what would be the reason?
Asked Mar 24, 2017
Very poor work life balance. Working every weekend for long hours. More of a mid shift than 1st shift.
Answered May 23, 2021
Not a good place to work for your mental health.
Answered Apr 12, 2021
What is the promotion process like at UNFI?
Asked Apr 21, 2021
very hard
Answered Nov 30, 2022
Move up you'll get paid less.
Answered Nov 29, 2022