(4 months at the job...still striving to reach my first pay-raise...)
A typical day: Clock in, dawn scanner and printer from locker, find pallet jack and three pallets, attend "huddle" for daily stats and info in each department (dry/cooler/freezer), stretch! Assignments (aka: passes) are provided by your (very uncomfortable and constantly re-adjusted) wrist-mounted PDA. Each assignment time is calculated by the second (60m10s, for example, to complete this pass equals %100. If you finish in 90m20s your score will be %75 of what is expected.) The PDA tells you where to go, how many of each product to pick and on which pallet and zone to place the product. Picking order is always basically the same: starts with heavy items that tend to be compact and ends with light items - chips and styrofoam containers - in large boxes.
Each pass is a puzzle - it all has to fit just right to be stable and to fit into the trucks. You get 8 minutes to wrap your pallets then deliver your masterpiece to the loaders on the dock.
Repeat. Skip break if your numbers are low, repeat repeat, go to "30 minute lunch" (which is ridiculous considering the travel time to the break room, undawning your pda and printer, finding a spot to park, eating, putting your gear back on and then travel time back to the slot you left...essentially, lunch breaks are really short.) Repeat. Repeat. Repeat. Clean your aisle, park your jack, clock out.
A new pay-scale has been implemented: at the end each week your
ProsNo dress code. You can listen to your own Bluetooth speaker while you work.
Consbreakneck pace, dangerous equipment with minimal time to familiarize
Order Picker | Perth Amboy, NJ | Apr 15, 2017
Read this!!!!! Very detailed job description
This job is physically demanding with long hours. My first 3 weeks i dropped 15 pounds and my body was constantly in pain, but after about a month and some experience you will get use to it. Typical night starts at 6pm and will end no earlier than 3am on a good night, but typically expect to be there until 5am. There are nights especially Sundays and Thursadys you can expect to be home anywhere from 6am to 7am. One benefit of this is the amount of over-time you will receive which helps when it comes to making good money. Without the over time you would not make much money here. The pay rate at this warehouse starts at $15.45/hr and after 6 months IF you make the union it goes up $2.00. At this warehouse you hit top pay in 5 years which is around $24.00/hr. Some of the senior selectors make up to $65,000 a year so there is potential for good money if your are up for the hard work. Payday here is on Thursday and is biweekly with the option of direct deposit or check and benefits dont start until you make union. Before you make union you will work Sunday through Friday, but friday is only a few hours and once you make union Fridays will no longer be mandatory. Your expected performance at this location in order to make union is 100% which in my opinion is not obtainable due to the size of the warehouse, the number of employees that crowd the aisles when you are picking and management and in order to make union you will be a probationary employee for 6 months before you
ConsManagement, performance expectaions, hours
Truck Driver | Phoenix, AZ | Jan 6, 2018
US FOODS, I don't hate you. You're no different than the other Corporate life sucking monsters. Just Business baby!
This place is not a "career" environment. The supervisors try to get over anyway they can. Your co-workers are all back stabbers and cry babies. They sit around watching what you're doing to find a way to create an angle for themselves. For instance, if you get a favorable assignment, they'll be asking questions and using what you say against you.
A typical work day sucks thoroughly. Most customers are ignorant and attempt to take their hatred for the company out on you. Management stuffs your truck with literally as many cases as possible. On top of that, it's loaded horribly. Be prepared to waste a lot of time and energy to dig through and organize your load. The routes were recently changed up, totally screwing the most senior employees. Perhaps they can't seem to understand why they can't keep a driver. When you've only been working there for a short time and you see that a 20 year veteran can't even get two days in a row off, how does that make the 1 year guy feel about his future?? Don't even get me started on how the supervisors will LIE right to your face all day every day.
I will say that the pay is good. You're gonna work for it tho, every cent! The union does provide Very affordable health insurance, even for the jerks that don't support the union. Which I don't blame them, because the union is largely a joke, but they will have your back when one of the super-liers try to d*@k you. So definitely worth the investment. Oh yeah, this is supposed to be
ConsMostly everthing else
Order Picker | Norcross, GA | Nov 7, 2020
Hard work & ALOT of required OT. No leadership, no advancement, & no recognition.
A lot of required overtime. Not a lot of home time with family or to rest, although the work is gruesome on your body. A lot of injuries (back problems) for being overworked.
Pay & benefits
The benefits are the best thing that US Foods offers. Great medical, dental, vision, and stock opportunities.
Job security and advancement
High turnover rate because the hours are grueling and the expectations for work pace are always high regardless how much overtime has increased. As long as your attendance isn’t an issue, job security is there because not many people want to work there. No opportunities for advancement at this location.
Managers are inattentive. They have high expectations but do not hold themselves to the same standards. They’re always on their phone while we work grueling hours.
Colleagues are the glue to this facility. The colleagues stick together due to understanding that management isn’t there to help. They lean on each other for motivation.
High intensity and absolutely no work-life balance, but decent pay. I worked in two different US Foods locations. The first location was definitely better as far as management, inclusiveness, pay, and family oriented. It’s also important to notate that the first US Foods’ location that I worked at was also a Union, so maybe they felt obligated to have an upstanding work environment. The second US Foods’ location was non-Union and you could definitely tell. Even their lunch room
Grocery Associate | Rosemont, IL | May 7, 2020
Fast paced environment, culture is OK, changes rampant
When onboarding, I was fully optimistic that I made a good choice. The degree of classroom training and peer training was something I never got from any other company. The teamwork, culture, and continual learning experiences were reasons I enjoyed coming in to work each day. Although the markets were tough to work with, my manager never threw the team the bus and would help us with solutions to support our customers and maintain other KPIs. I originally felt autonomous in my role and although it was stressful, I felt a sense of satisfaction coming home each day. The office is located in a nice area near public transportation and O'Hare Airport. Salary is generous (with yearly merit increase) and holidays are paid.
Career wise: Lately I feel it's become a more micromanaging environment. Metrics are extremely rigorous and contradictory of one another. Unreliable carriers, issues adding product onto purchase orders, overselling/underselling a forecast, getting shorted by a supplier. ordering based on high supplier minimums, or having product spoil (due to lost sales or suppliers shipping below shelf life guarantee) all falls on your shoulders. With the high volume, you simply cannot control every variable and are spending time explaining what contributed to poor performance in a given period.
Overall company wise: Changes are rampant and sometimes it's hard to proceed when the direction is vague. You're often forced to use your best judgement and down the road you could g
Territory Manager | Ogden, UT | Nov 21, 2015
I enjoyed how much I learned about all the differents aspects of this business.
A typical day was 9-12 hours of work. depending on the department I was a part of at the time, I would do a number of different tasks. From the beginning position to the position I was in when I left, I worked almost every part of the Operations side of the business. I moved to Sales once mastering all that I could in Operations. This is when it became obvious to me that Sales was a good fit for me and I found great success in it as well. Among other, smaller awards, I won the Business Excellence Award the final two years I was in Sales.
I learned almost all there is to know about the Operations side of a distribution company. I also learned a lot in Sales. From the incoming of product to the delivery of product to the customers door, there is not a lot about that business I did not understand. In Sales, I learned so much about customer interaction, scheduling, the dynamics of a sales call and product knowledge required to be successful.
I was also a part of a Safety Committee who spent a portion of their time focused on making a safe work environment for all. We met once a month where we evaluated accidents and future safety hazards. We also developed programs and events to promote safety. My crew that I worked with went two years without an accident.
My co-workers were a very hard working bunch of people which inspired a culture that was hard working and honest about goals. To this day, I still miss a great portion of the people I worked with there.
The hardest part of
ProsGreat company that I enjoyed almost everything about.
ConsThis company fell viction to the depression that took place in '08.
Forklift Operator | Oklahoma City, OK | Jun 23, 2015
It looks good.
We started work at 5:00am and finished around 3-4:00pm! We worked at a fast pace which made our center one of the top leaders in production (manpower verses product handling). We stocked product for nighttime warehouse selectors. We stored all inbound freight into warehouse racking using laser scanners for location. We swept and picked up trash over large warehouse areas. The quotas were set at a very high rate which created unsafe working conditions. The management was always concerned with the bottom dollar and disciplinary action whenever someone got injured or something got damaged or inventory was inaccurate. Management always expected quality to maintain at high levels even though they constantly cut manpower and pay! There was not a very good incentive system in place! The bonus system was based on safety but any accident of any kind between the transportation department or warehouse department severely crippled any bonus for each individual employee. The management team did not have people skills and treated employees as a number and much less as a person. They weren't interested in ideas or solutions to problems until the almighty bottom dollar went belly up! This could have been prevented if only more time, care, and money was invested in the employee! It was no surprise to we, the employees, that our center cut its own throat and closed its doors for good in 2014. Companies should be concerned about their bottom dollar but if they really care about it there shoul
Proshealthcare, 401k, and pension
Conspoor managers, not enough manpower, punishment for using sick time
Equipment Operator | Lexington, SC | Mar 25, 2012
Fast Paced and Fun Workplace, which lead to a high turn over rate.
At U.S. Foodservice, service level, safety, speed, and the ability to pay attention to detail was the key. A typical day at work consisted of driving a dual pallet jack down aisles and pulling and stacking groceries all while talking into a headset that gave you the proper amount of quantity needed for each item. You also had labels for every item that was recited via the headset, which helped to verify that the employee was choosing the right item and placing them on the correct pallets. After finishing a batch, you would drive onto the dock area, where you would seperate the pallets, wrap them tightly, then park them near the dock correct dock door to be loaded onto the proper trailer for delivery. You got paid based on your Service Level (Picking Correct Product), Speed (Production based incentives), and overall ability to maintain a certain pace due to the fact of working 6-12 hours shifts Sunday-Thursday. You were able to be yourself while working as long as you were safe, doing your job, and being respectful to your fellow co-workers and members of management. We were allowed to have radios at the dock doors so as you were coming in and out of aisles you were able to hear some of your favorite songs throughout the night, which kept you motivated and energized. It wasn't the easiest job due to the constant picking up and placing of products ranging from 1-100lbs on pallets throughout the night. Not to mention having to walk fast around the pallets while carrying shrink w
Prosbeing yourself, ability to listen to music while working, competing against co-workers, family day at the state fair
Consshort breaks, having to work every sunday, wearing headsets, heavy battery packs wrapped around your waist.
Order Filler | Garland, TX | Sep 3, 2020
Good pay, but they expect a lot.
I worked here a few years back. The hiring process is easy and straightforward. I had 2 interviews, one with HR and one with the shift supervisor. Training is hands on and they spend about a week in training. Once you start you are on a strict time table to pull your orders between 30 minutes-45 depending on the order size. The order pulling system is pretty useless in my opinion, you have to wear a head set and a pretty heavy control unit that constantly falls off since its only help up by a terrible velcro belt. Half the time the microphone doesn't pick up what you are saying as far as pick quantity. I asked several times to have it recalibrated but was never done.
You were paid based on your work, so if you pull your orders in the given time or under, you were scored 1-100 percent. But you were constantly being timed so if you were to take break or even lunch, it would count against you.
You would get 3 months probationary period and within that time you would have to be at 100 percent productivity. Its not very difficult. But you have to move fast if you were in someone's way, they would get very rude. The supervisor would constantly follow me around and "take notes" how I did my job.
Before you start, you have to sign a waiver saying you won't sue if you get sick from the ammonia that is used in the refrigeration system. Unfortunately i fell ill while working there and missed a day and even with a signed doctors note was fired. But the really messed up way I was l
ProsExcellent pay, PTO, Bonuses
ConsManagement is a joke. Dont care if you get sick.
Driver | Wareham, MA | Oct 25, 2020
Horrible company norwich division
Their is no work life balance. If you need a day off they will give it to you but punish you for it and you work late they don't care about family time
Pay & benefits
The pay is good alot of aggravation comes with the pay though I never had benefits so no say on that
Job security and advancement
Their is no job security they micro manage and no matter how good of a driver you are they will fire you and when winter comes they look for a reason to fire. With the pandemic food is extremely slow right now
Management is horrible they do not help you and when their is a problem they tell you what you want to hear and then throw it away they will tell you the problem is being fixed but when its been same problem for years when is it getting fixed?? Routing makes a mistake and the driver fixes it saving milage, time, and fuel the driver gets scold
Out of the Whareham yard whats left of drivers are great very helpful and supportive they are a great team
Horrible experience nothing but a aggravation had more bad days than good days. Between the warehouse not knowing how to do their job and not picking correctly, routing and the lies from management its bad when a hole drop yard is looking for new jobs the ceos of the company have no clue on how to run a business in the trucking part they make thing worse and don't supply the equipment to get the job done faster, easier and make the customers happy. One example a Customer gets 5 pallet
Questions And Answers about US Foods
If you were in charge, what would you do to make US Foods a better place to work?
Asked Nov 10, 2019
4 day work week to try to get a better work life balance. Someone who knows what they are doing in management/routing etc not someone that got hurt so they now fill the position. (Which seems all too common
Answered Mar 29, 2021
Guarantee shuttle driver over 1,000 a week and have us not sit up at the warehouse 3 4 or 5 hours waiting on loads
Answered Nov 22, 2020
Does us foods pay weekly or biweekly?
Asked Aug 26, 2016
Topeka, KS: biweekly pay
Pay upon hire is $17, you get a $2 raise upon hitting %80 of your quota, and another $2 raise when you hit %100.
Pay will be higher with every percent you make over quota.
Answered Apr 21, 2020
In Houston tx they work Monday to Friday?
Answered Feb 12, 2020
What is the best part of working at US Foods?
Asked Dec 8, 2019
As shuttle drivers we are off every Friday and Saturday
Answered Nov 22, 2020
You get good pay.
Answered Nov 10, 2020
Do they drug test order selectors the samr day as the interview?
Asked Jan 10, 2017
You are not tested the same day, after your onsite interview if they decide to make an offer then you get an offer letter to sign before anything with background/drug test can be started. The only time you were able to get tested same day was during job fairs.
Answered Dec 28, 2020
My interview was at night - probably since the job was "overnight order picker"...so no, I did NOT have to test the same day as my interview.
Answered Apr 21, 2020
What is a typical day like for you at US Foods?
Asked Mar 20, 2020
As a shuttle driver come in hook up drive to the warehouse sit there for about 3 4 or 5 hours and head back to the yard
Answered Nov 22, 2020
10 to 15 stops, 800 to 1,000 cases and more than likely you will touch every case more than once. You have x amount of time to do each stop, sometimes more than you need most of the time you are moving pretty fast to keep up with the time you are given. One 30 minute break before your 8 hours of duty and you work enjoy the truck is empty. 10 to 12 hours. Sometimes longer.