Overall Reviews at Uber Partner Drivers
Driver (Independent Contractor) | New York, NY | Nov 19, 2018
Not Viable - Actively Seeking Other Employment
Most, if not all, of these 4 and 5 star reviews here had to have been added by Uber executives/employees themselves or brand-new drivers who only drove a small number of days during a holiday, holiday weekend, or peak tourist season. Actual drivers shouldn't post unless they've worked more than one season. You cannot survive on what you make. You have to work over 13 hours with hundreds of miles on your vehicle each day to make more than $200 (then deduct a little more than $0.50 per mile for depreciation, as per federal rates; gas; maintenance (will need regular oil and tire maintenance, not including the unexpected); and sometimes tolls back to your location). You can end up in the negatives (meaning you will actually lose money) if you're not selective about the rides you accept. I recommend looking for other, viable work while doing this. I can't believe their pay rates haven't been outlawed yet; rideshare is not that new anymore and the government is either being lazy or are using the rideshare services too much and don't want to act (a clear conflict of interest). They take way more than 20% or 25% of fares like I've seen some others mention (more like 50-60%). They fight governments that urge them to pay livable wages without considering taking lower cuts that would still make them billions (they instead claim they would have to charge passengers higher fares to pay better - so greedy).
ALL of the rates they post on their websites for NYC suburbs are higher than th...more
ProsTurn the app on whenever you want
ConsSee Review section - skip to the bottom of the review for a shorter, bulleted list.
Driver | Nashville, TN | Oct 6, 2019
Maintain your vehicle = you pay for the priviledge to work.
Everything about working for Uber benefits Uber. When they increase prices, it's always to benefit them. The four worst occurrances are:
1) A surge is happening and you are stuck in traffic trying to get to your customer. They either cancel on the ap and leave you trapped, or they don't call or cancel at all, but the are gone when you get there. Either way, the surge is over before you can get to a new rider. All the time, gas, stress, wear on your vehicle you just spent is 100% on you. When big events are going on and downtown is a nightmare, this more common than not.
2) Unless they have changed this, you have no idea where your customer is going until you pick them up. If it's 1:00 am and you're getting tired, but not quite tired enough to turn on 'destinations' to point you toward home, you could (and I have) find yourself at 3:00 in the morning, over a hundred miles from home, low on gas, with no open gas stations. Also, Uber's definition of what is on your way home and what is not can be shockingly different from yours. Often they will get you a rider whom you have to pick upway out of your way, then drop off just outside of the busy area but no closer to home than you were when you got the call, and just outside the busy area, so you won't get called backwards to puck up someone who will actually get you closer to home. They refuse to give you multiple 'destinations' to get you home or to give you a radius to keep you close to home. This happened to me, also mo...more
ProsMake your own schedule, meet and visit with fun, interesting people
ConsSociopathic corporate office, zero benefits, unhelpful discounts, work at a loss, targetting from corrupt police force
Driver (Independent Contractor) | Orange County, CA | Oct 13, 2018
Uber: Not what is advertised and not what you think
I have been driving forbUber for just about 7 months and have about 1700 rides with about 30,000 miles added to the car since I have started.
The entire thing is all about luck. Some days you will get good rides, some days you wont. There are too many fees and cuts from your pay that it is not worth is.
For example, on paper I make $5k per month. Uber takes 25% without thinking twice, then about 10% goes for some fees and taxes. After that there is the extra cost of insurance and then gas, and dont forget the rag and tear on your car that will bring it to the workshop about once a month if not more. It comes down that from $5k I bring about $2.3k home which is not enough to wipe your... you get the idea.
The amount of time you put into it is equal to a job that you would be able to make and gain more.
U er is not going to buy you a new car at the end of the year when the current one is broken. Also, not many people will respect your property and leave trash, or just be completely dirty and smelly: this is your vehicle.
The only good thing is that, from my experience, when something like that happened, in my car someone just cleaned his dog stooled shoe on my carpet. I took a picture and contacted uber, and they reimbursed me for the cleanup. It was still embarrassing though and the car smelled for few days.
Payment is inconsistent, you will hardly get tips, some riders will take advantage of the the ride and will put one location that is close, then "change" their mind...more
ProsGet to see places, meeting different people
ConsInconsistent and low payment, disrespecful passengers, gas maintenance insurace expenses on you
Driver | Gainesville, FL | Apr 9, 2019
Okay as a supplementary job, but nothing more
So I’ll start off by talking about the positives. The most obvious advantage is scheduling. You can literally clock in/out whenever you’d like, and there’s no minimum or maximum amount of hours you can work in a day. Additionally, the job and the app are stupid easy to operate. Basically anyone with an iota of tech savviness can operate the app and o the job. The job itself is simple, you drive to restaurants, pick up food, and drop it off to people. As I write this I have a 98% satisfaction rating, and it was easy to obtain, and maintain that. Further still you can cash out your earnings several times a day if you want, or just wait for the weekly payout if that’s how you want to budget. Also, every once in a while people will cancel or be in the wrong state or something and you get free food!! So there are some advantages for sure.
The negatives however make it a less than favorable job. But I want to state that I live in the small college town of Gainesville, FL, which has a population of about 120k. So not exactly a huge hoping market. So first off is the amount of work available. On a typical day, I will drive for about 8-10 hours. Throughout the day there are boost times from 11-2, 6-9, and 10p-11p. There have been days when I have stayed on from 11-11, but I don’t typically. The trouble started back in 2/2019. Uber does what is called “Quests” which give you bonuses for doing a certain number of trips. The bonus structure used to be “5 trips =9.00, 1...more
ProsSet your own hours, easy to use interface, flexibility, low stress, great people
Consno benefits whatsoever, no management, corporate shows little interest in employees
Driver (Independent Contractor) | Chicago, IL | Jan 9, 2019
Uber is complete trash
Here are the reasons I do not recommend working for Uber Driver or Uber Eats. After a year of dedication, excellent customer service and long hours these fools have some nerve to DEACTIVATE my account due to "FRAUD" activity. Never have I done fraud activity. These stupid people need to fix their inaccurate computer systems! They claim I'm repeatedly "late" but the system cannot detect that I am WAITING for a customer and not LATE. They looked into my account and concluded it as FRAUD for waiting for customers to receive their food. STUPID DUMB IDIOTS!!!
1. The Uber Computer System will flag your account if you delivery "late" which means WAITING FOR A CUSTOMER. So basically, you don't have TIME to wait for a customer to answer the door to retrieve their food/items. The Computer System cannot measure situations that are beyond your control such as waiting for customers, calling customers to answer the door.
2. Not to mention they will deactivate your account WITHOUT warning. They pulled the rug beneath me without warning. If this is a source of income for you - better watch out! It's not stable or reliable.
3. The GPS system is really bad. It will not give you exact location of the house, apartment, warehouse, etc. Apartment complexes are the worse! Very inaccurate.
4. You sometimes will deal with rude and drunk people.
5. You sometimes will not receive a tip.
6. Delivering in the rich areas are the best. Watch for hood or bad areas.
7. You cannot cont...more
ProsWork your own hours, no boss, lots of samples of food at restaurants
ConsNo human contact, they will cut you off after a year, pay is not sufficient, just a quick-cash hussle type of job
Driver (Independent Contractor) | Chicago, IL | Oct 2, 2019
Flexible, temporary job
While starting up my tour business, driving Uber has allowed me to keep the business and life afloat. There's a lot of freedom. When I need exercise, I get my baseball mitt out of the trunk and practice pitching at the nearest field, or play frisbee golf - especially on non-peak hours. It's enriched my life socially, as well. I think there are few better ways today to really know the general public and have them open up to you.
It's not a great paying job, but it's not bad, considering. You'll have to account for things like people dinging your car, slamming doors, trashing the back seat, regular car washes, maintenance, occasional no right turn on red tickets for waiting 2.7 seconds instead of the full 3 seconds (don't ask how I know). I hit a deer recently, too. That kind of thing can happen when you're on the road a lot. My insurance doubled just because they knew I was driving for Uber, and other companies have all rejected me, even though I have a clean record. You're also going to pack the miles on your car at an astonishing rate. I drive about 800-1000 miles per week, and driving 7 days a week and living a relatively minimalist life, I'm able to make ends meet.
My advice is, if you're going to do this job, remember that Uber is trying as hard as they can to automate the cars and the job. Look for something else. It's also disheartening to have a single second of bad luck or misjudgment on the road cost you several 10-hour days of work. Driving with Uber won't g...more
ProsFreedom and flexibility. No boss but yourself. Social interaction.
ConsPay. Unreliable income. Dangerous. High overhead costs.
Driver (Independent Contractor) | Merrick, NY | Jan 12, 2019
Good job lot if miles but not enough money per trip
I have been working for uber for a little over a year now you are your own boss make your own hours but there will be a few things I would change if I was a CEO of the company first I would change uber X rates from 81.cents base rate too 1.25 flat too go 1 mile you are only getting 3.66 on a tipacle 7.00 ride because uber takes almost 42% after there fees.2nd off if your sick you dont get paid theres no one too call it's your own business your are a 1099 subcontractor so you dont get paid if your sick or go on vacation so beware of that you would need too work a 8 hrs a day for 5 day straight too make that money up before vacation.#3 gas and milage first gas on a average I fill up about 3 times a week close too about 120.00 or maybe less depends how busy you are so unless you are doing side work (pt job) too even out your expenses then your not making your weekly average .Mileage now I do about 600-700 a week so if you have a nice car with a lease this job is not for you you need too get a car with either milage on it like pre-owned 2015 or better otherwise uber doent except your car less than 2009.Unless you rent a car but then you are going against your self by working harder more hrs more gas and time so if you rented a car for a average of 140.00 a week for max of a month there goes a weeks worth of pay my opinion dont rent unless the car is less than 100.00 per week and dont get a car were you wont make money in a crossover suv with a third row is recommended since there...more
ProsWork when you want good pay if it XL or higher
ConsNo retirement/benifits excessive wearand tear gas/milage
Driver | Pensacola, FL | Aug 17, 2019
Love being my own boss.
Most of the time I love driving for Uber. Since I'm a night owl anyway, this job fits me. I feel I'm keeping the drunks off the road and helping everyone get home safe without the fear of getting pulled over with a DUI or worse, causing an accident with serious injuries/death. It can be stressful sometimes, but no job is perfect. I wish Uber offered affordable health insurance and better pay, but like I said, no job is perfect. Their navigation app needs improving. I've never had a job where I've had to take out my own taxes so this is a new experience for me. The down side of this job is you put a lot of miles on your car, you're taking a chance of having your vehicle damaged and you're always going to the gas station! Haven't decided if driving for Uber is feasible since I'm having to fill up on gas two to three times a week. If I'm making a lot of money for that week, it's worth it. There have been days when I've only made five or ten dollars! You have to really hussel for those trips as there are other Uber drivers out there. That's where the stress comes in. I would love to get long trips and make more money, but so far it hasn't happen. They are few and far between. Forget about going to the airport. There will be at least twenty to thirty Uber cars waiting in line! If you decide to wait at the airport, you will miss other opportunities. Not worth it to me. Driving for Uber is great IF you make a lot of money. There will be times when you won't get a...more
Deliverer | Sacramento, CA | May 23, 2019
Fast cash? Not a good fit with hyped expectations
After working for Uber Eats for approx. 6 mos. I have experienced an influx of support issues, reductions in pay and incentives all of which were touted to be so attractive upon my initial sign up. Including but not limited to payment, app feature functions, issue resolution and poor accountability on the company’s behalf.
When attempting to work full time I was not able to support my modest needs. Uber Eats does not have a support line to call and speak with a live person regarding issues I was experiencing.
I had been confronted by law enforcement for trespassing while following a customer’s instructions. When reporting the issue to Uber the automated response generated was completely off topic and was irrelevant. They passed the buck.
With many opportunities at first, to falsely attract my loyalty: Frequency of deliveries (contract opportunities) dwindled and greatly decreased after only a month on the platform.
Elimination of incentives, reductions in pay/ app benefits and features, and lack of administrative support/accountability has brought me to share my experience.
The positives were (at on time): I worked when I wanted, where I wanted but that is/was about it.
I suggest before signing up, calling and asking about the tech support system/ driver support and asking how it works. You will incur issues that need support authorization. Most issues are initiated automatically forcing one to seek the resolution through the app and it’s lack of actual ability to he...more
ProsWork when desired
ConsVery poor administrative support, very poor wages, fickle policies, customer disrespect
Driver | Orlando, FL | Aug 1, 2018
Don't Do It
Uber Eats is a terrible source of extra income. If you want to make $100 or more, on a normal day, you'll be driving for over 12 hours. If you're wanting to go for something modest, like $50 extra (in the Altamonte-Sanford-Longwood area), you'll be driving for 6-8 hours.
When driving, you are not compensated for the time it takes to get from where you are, to the restaurant. There are times where Uber will try and give you a 25 minute or more away pickup destination, which I advise always turning down.
McDonald's trips are also advised to never take. When you arrive, you can EXPECT to be waiting on your order. This is because all stores are told, by McD Corporate, to not start working on delivery orders until the driver arrives. There are times where you're dropped to the bottom of the importance list, and will wait 15-25-35 minutes for a McChicken and Coke (personal experience). YOU ARE NOT PAID FOR THIS WAITING TIME.
When working, you are not compensated for gas. If you take a toll road (the Uber Eats app will tell you to take them), you are not compensated for the toll. If you drive in Downtown Orlando and have to pay for parking, you are not compensated. You are not compensated for fluids or vehicular maintenance of any sort.
The more you drive for Uber Eats, the more likely you are of being fired. The company measures how many times you're late to pick food up and drop it off as a hard number, not a percentage. So if you drive 10 times and are late 5 times, ...more
ProsPotential to make $10-13 an hour
ConsLow pay-no benefits, doesn't cover gas, doesn't help maintain vehicle, doesn't pay tolls, doesn't pay parking, unpredictable pay-low tip rate, terrible customer support, no accountability-no job security