Working at Uline: Company Overview and Reviews

470 reviews
Uline Ratings
Average rating of 470 reviews on Indeed
2.7Work-Life Balance
4.0Pay & Benefits
2.9Job Security & Advancement
12575 Uline Dr Pleasant Prairie, WI 53158
5,001 to 10,000
$1B to $5B (USD)
Consumer Goods and Services

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Based on 793 reviews
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Overall Reviews at Uline

| Coppell, TX | Sep 9, 2019
As a temp/perm, you can find something better for $14.00/18.00
If you are a temp, and it’s a $14.00 pay, please be prepared to do all the back breaking work while the other temps do the easiest work. Your first day will consist of the night manager giving you a 10 minute orientation and from there, will drive you in a cart to place you with all the other temps. There are probably only about 7 temps at that work the night shift. Temps and permanents do not work together. Temps will work with temps, and permanents, will work with permanents. However if temps are behind on work, they will bring a few permanents to help out. Temps will always be behind from time to time due to the high turn over rate so help will always be needed. The job task at the beginning of the work shift for temps will consists of unloading bubble wraps from a trailer. These bubble wraps are not heavy, but theyre wide, and you can still injure yourself if you don’t use the proper lifting technique. Unloading bubble wraps on the night shift is usually a job task that takes about 30-45 minutes. The thing is, unloading bubble wraps is not your primary job and it was never your job task, they only give it to the temps because its something for you to do until what you signed up for is available at 9pm. Your main job task as a temp is to cut pallets of boxes. The fork lift drivers will line up pallets, and pallets upon pallets of boxes and your job task, depending on how the other temps have the system set up, is to remove paper work from the pallet, cut the card
ProsThe Supervisor who overlooked the temps was a great guy
Consnot given the proper tools
Order Picker | Braselton, GA | Aug 28, 2020
You are nothing but an automated laborer
I worked at uline for a few years. i got the chance to do several different jobs because i stayed productive. Overall, the work environment is not too good. The warehouse is very hot and you will be moving, non-stop, for 9-10 hrs every day lifting items up to a few hundred pounds. They say to wait for a "team lift" on heavy items but waiting for 5-10 mins will get you in trouble due to low production rate. I had a few things crack and pop on my body as a picker, and when i asked my manger if i could do something else because my body hurt they told me that "everybody has aches and pains" and to try to tough it out. I've been gone for quite some time and still have some injuries that i acquired from uline that i feel everyday now. When i stretch in the morning and move during the day, my chest and shoulders crack.. The work schedule is right in the middle of the day, in the late fall and winter i remember going to work when it was dark. I also left when it was dark, i saw sunlight only during my lunch. The only break that you get is a 1-hr lunch break, which many call "one hour on the yard". Sometimes they feed everyone. Production is hard! I learned the hard way- Iam an extremely hard worker, but if you forget to clock into your specific job function, you will not get your production points. My Eval was horrible because of this even though i stayed busy at all times, and did "favors" for managment that did not earn any production points (lines). Management- probably the mo
Prosfree coffee & tea, discounted beverages, good pay, benefits
Cons1 break, schedule, HEAVY lifting, high production rate, Horrible management, uniform, unbelievable errors, constant write-ups, no career path
Warehouse Worker | Coppell, TX | Mar 27, 2015
Worst Managed Company Award
In all my years of working this is by far the worst managed company ever. Sure they're a million dollar business., the pay and benefits are good but at what cost? If you ever have to wake up in the morning and think what's the worst that can happen, then my friend you have thought of Uline. Management is poor, they talk to you like they are just way better than you, nobody has a back bone in that company cause every answer you get is, "that's what corporate said". If you have a good idea you can forget it. They don't care what you have to say, think, do, or feel unless it's the Uline way. Management told me Work was more important than family and it took me everything in my will to keep from cursing or punching him in the face. You aren't allowed to be sick cause if if you are it counts against your attendance, who cares that your lying in the hospital, you better well hit your production numbers no if's, and's or but's. God forbid if it snows and you can't leave your house due to ice, even though the schools in the area are shut down too, confirming its unsafe for kids to go to school, you better make sure u rent a snow sled and somehow make it to work. And if it snows 2 days in a row, now you're just being a belligerent employee and has nothing to do with the weather. Considering I'm in Texas and it never snows in Texas but when it does you better risk your life and get to work or its a hit against your attendance and not just 1 occurrence but 2 occurrences so now your almo
ProsPay and Benefits
ConsJust think about it and there you have it
Warehouse Associate | Breinigsville, PA | May 7, 2021
Other than money, it's a horrible place to work at.
After working there for many years, you quickly learn that things are never going to get better. Management lies to you on a daily basis and when we're short-staffed they love to say "Don't worry, help is on the way." The help never comes, or if it does...they quit very soon after. And think about it this way: why is it that a company that claims to be so "good and successful" is always holding job fairs of hundreds of people every week? BECAUSE PEOPLE ARE ALWAYS QUITTING. Sure...the pay is good and all, but it's not worth the daily stress and frustration you get put through. You feel belittled there every day because they enjoy telling the majority of the workers how badly they're doing or underperforming. Uline is a company of "Yes People." If you don't tell them 'yes' to everything they tell you, then you'll soon find yourself on their bad list. So in other words, I hope that you're a push-over...because those are the only people that will succeed there. If you couldn't tell already, management and leadership there is absolutely horrible. From poor leadership, to the time they waste not helping out when help is desperately needed. If you're even considering applying for this jailhouse, then I hope you like late/long hours. The work schedule makes it impossible to have a life outside of work, especially when you're getting home after 8:30pm almost every night. And then you just end up wasting your only two days off on the weekends recovering from the brutal week you jus
ConsHours, overtime, management, deceitfulness, workload, constant stress, physical pains, bad mental state
Senior Customer Service Representative | Kenosha, WI | Nov 27, 2018
Benefits to Compensate for Elitist & Archaic Culture
The information provided in this review pertains primarily to the Customer Service Department at the Kenosha, WI (formerly Waukegan, IL) branch; while the overarching themes are the same throughout the company, other branches or departments may have different offerings and policies. BENEFITS & COMPENSATION • Optional 401(k) with up to 5% match; immediately vested • Diverse healthcare options for medical, dental, and vision insurance (including HMO and PPO, and multiple plan offerings); stipend if medical insurance through the company is waived • Voluntary Accident Insurance • Voluntary Critical Illness Insurance • Optional FSA • Employee Assistance Program • Basic AD&D Insurance (at employer's cost) and optional Additional AD&D Insurance (at employee's cost) • Annual Performance Bonus • Annual Profit-Sharing Bonus • Annual Holiday Gift • Tuition Assistance Program for employees and college scholarship opportunities for children of employees • 128 hours of Paid Time Off; additional days earned with tenure • Optional overtime • 8 Paid Holidays (including New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, and Christmas) CULTURE • Uline harbors an archaic dress code in which women are required to wear dresses or skirts throughout the year and pantyhose for 6 of those months; slacks are only permitted on Fridays (aka "Fancy Pants Friday") and weekends, or if being worn as a pantsuit during weekdays (i.e., slacks
Pros401(k), Healthcare, FSA, EAP, AD&D, Bonuses, OT, PTO, Paid Holidays, Tuition Assistance
ConsDress Code, Culture
Warehouse Associate | Kenosha, WI | Sep 5, 2021
Long hours, unreasonable goals, zero work/life balance
U-line is a solid, stable place to work. Their business is booming and there is never a shortage of work to be done. If you can get your foot in the door. Their hiring process is pretty in depth and lengthy. I interviewed with 3 different people in almost 3 hours in order to obtain a job there. The crazy part is that it was only for a job as a warehouse associate. My job literally involved packing boxes and eventually picking customer orders. This does requires a high degree of accuracy and speed, but the overall skillset does not require that much. It is an extremely physical job in the warehouse, and this is exacerbated by the unreasonable requirement to put up certain efficiency numbers every single day that you are there. You are expected to maintain the same pace at 7pm as you started with at 10am, in a congested, fast paced environment. There is no alleviation to this goal regardless of extenuating circumstances. Fail to meet your expectation a number of times, and you will get talked to. Eventually your job can be on the line for lack of production I saw this happen to several people. Their business levels right now make for zero work/life balance. You are there 8 to 10 hours a day during their odd schedule to meet customer and shipping demands. Typically 10am to around 630pm is the posted schedule, but you will find yourself there until 8pm most nights. There are opportunities to get earlier shift hours, but the requirements to meet their criteria is
ProsPay, consistency, stability
ConsLong Hours, Micromanaging, high performance expectations, PTO approval
Customer Service Representative | Allentown, PA | Jul 9, 2017
You WANT to work at Uline!
I'm coming up on my 1 year anniversary as a Customer Service Representative at Uline. I'm in my late 20's and this is my 3rd "Adult" job. HANDS DOWN, this is the best place I've been a part of and the place I can confidently call my career. The culture is unlike any I've ever seen in a work place. The positivity flows from the management all the way down to the newest employee. Speaking of being a new employee, the training program works wonders! You spend just about 4 weeks in a classroom setting learning products and procedures from the most knowledgeable trainers you could ask for. Mix in a little side by side coaching where you get to sit and watch more tenured reps take live calls and you're ready by the time it's your turn to provide the best Customer Service in the industry. The resources don't stop there. Once you're on your own taking live calls, you have a safety blanket of a team of more tenured reps available to help you in seconds. The only way to fail here is if you WANT to fail. Managers and supervisors are all available and very much approachable. Everyone is willing to help and teach along the way. It's been less than a year and I've already earned some more responsibilities and new job functions. You don't have to get "stuck" here. Endless resources have set me up for success here and I couldn't be happier. Well I guess if I was CEO I probably would be a little bit happier.... The way the business is run is completely unbelievable. Such a positive and fri
Pros1 hour lunches, generous bonuses, training programs, team leads
Ware | Lacey, WA | Aug 13, 2020
Cult-like culture
Uline works possibly the worst hours imaginable 10:30 am to 7 pm often times with mandatory overtime. You will not have any time to yourself, or for your family at all during the week. The culture is very conformist and anyone that doesn't meet that expectation is often times dumped on or called out. They have a uniform policy for their warehouse workers that never see the public and while you are working you will constantly have to stop to adjust your uniform or be called out for not wearing the uniform properly. The work is labor intensive and tedious. Everything is very numbers driven and they post your numbers every morning and highlight who didn't meet production goals. Those people are then 'coached' to do better. In addition to being very labor intensive and tedious the job culture is very office like in interpersonal interactions. They expect you to act as if you are in an office high rise somewhere while doing the hard work of warehouse labor thus combining the worst part of both manual labor jobs (the hard work) and the worst part of office jobs (the office politics). You can get in trouble for stating 100% factual information about the Uline founder and get reprimanded for it. The company and the ownership have a very specific image they are going for. They want to present themselves as a wholesome 'they worked hard and made it' family and while I give credit for creating a 6 billion dollar company. They tell new employees that the Ulines started their business i
ProsEmployee appreciation events.
ConsThe cult-like culture of Uline
Customer Service Representative | Hudson, WI | Jul 2, 2014
Uline is a fast paced and rapidly growing organization. Being part of this success is an honor. The environment is intense, and staff are held to the highest level of professionalism and quality. I like that! The Customer Service team in the Hudson branch are some of the nicest and hardest working people I have ever met! Everyone arrives to work ready for their day. There is no drama, and there are no "back room antics". Employee expectations are clearly defined during the interview process, and the onboarding process. After initial training, all staff understand their role and expectations. There are no hidden agendas! It is simple: come to work, do your job and go home to family & friends. OT is available, but NEVER mandatory. Holiday staffing is shared by all - including upper Management, and rotates from year to year. It is very fair! Uline's Customer Service system technology is state of the art. We use dual screens, and our phone system is tied into our computer system. Calls / emails come in, and accounts automatically pop onto our screens. We are constantly offered product and procedure training, and Management wants to hear our ideas! I have worked for a handful of Customer Service organizations, and this is, by far, the most organized and supportive group! For a mature and hard working employee, this environment refreshing!! Uline's commitment to speed, passion, and operational excellence is alive and well in our Customer Service divisi
ProsProfessional setting with focus on quality, service, and branding
ConsIntensity & accountability can be overwhelming for many Millenials, Gen "X "or "Y".
Outside Sales Representative | Atlanta, GA | Oct 1, 2014
They don't care about their applicants,they play Very tough,rude people
I have never worked for this company ,however I have been applying so many times for different positions starting with out side sales, then as my last attempt,for a warehouse associate, and I am turned down all the time, why? I don't know, don't understand cause they never tell me nothing about it, I am a bilingual in Spanish business developer with 4 years of college in my country ( colombia ) not related to the jobs I have applied for, but I need to work, I need to pay my bills, with a very clean background and driving record, with more than 10 years of experience in the field of sales, however these guys at ULINE are very unprofessional , they don't care about you, about your applications, about the importance of giving a short and courteous response to all the applicants and maybe a brief explanation about the reason they found for disqualifying you from any type of job at that company. If they are not hiring, that is understandable, but why they keep on running those jib ads all year around on all the major internet sites like career builder, indeed, monster, etc...why? Some companies like this one are taking advantage of the actual crisis in usa to play their own games very dirty with no scrupulous at all, they are mean people, please avoid them, don't apply there, it tells a lot about the lack of people skills from those peers working there in the recruiting department... That sucks....they should treat all the applicants with respect and professionalism...
Packer | Edmonton, AB | Nov 9, 2020
Great pay, horrible culture
I worked at Uline in Edmonton for about a year and a half. When I applied, I was a 32 year old with warehouse supervisor and department managing experience. They called for an interview, and when I arrived the day of, I was brought into a room with approx. 20 other people. We filled out 2 simple math tests, and then everyone received a verbal one-on-one interview. I was the only one from my group to be hired, and staff told me nobody had been hired for months before me. I later found out if you don’t hit the minimum score on their tests, you get an interview with a regular warehouse employee that can’t hire you. The ad said up to $30/hour, so I requested that when I met with the branch manager and he laughed and said “we just put that in the ad to get people in the door”. At my end of year review I was told I had the best order picking stats in the branch (they keep track of all your stats, errors, etc) and I received a raise of less than a dollar for it. They sent me to their Toronto branch to train for a promotion to a dept manager; and when I got back to Edmonton they told me I would be running the night shift without asking me if I could work that schedule. When I refused, they said that was why they sent me for training, and I told them if I knew it was for a night shift I wouldn’t have gone. My final straw before I quit was that every year, all the branches make their employees film scenes from popular movies, but with the employees pretending to be the owners o
ProsAbove average warehouse pay, very clean warehouse
ConsMandatory OT, cult like culture, management that doesn’t care about or listen to their staff. Plus you have to film weird movies.
Warehouse Worker | Brampton, ON | Jul 26, 2020
Pretty good money (after 1 year) but you might want to leave
- best part about working here is the money they offer (mainly the profit-sharing bonus) - but after the first time it becomes less thrilling - after 1 year (full-time) they only award you an unremarkable key-chain instead of something more useful like a gift-card for gas/groceries - at times they don't "ask you" to work longer or work a stat. holiday - they try to intimidate and slightly harass (not exactly motivate) which I found unwelcome/inappropriate - one day a bright co-worker (management trainee) told me that in this warehouse it's just picking and packing and what else (what advancement opportunities?) and once a picker stopped by my workstation to get a box and he was responding in person to an aisle auditor who was asking him to initial/sign on an audit and the picker was agitated and upset with auditor/audit and blatantly kept saying he won't sign it - negative energy in the company - they care too much about KPI numbers and error statistics (extreme micromanagement) and less about keeping the workers happy so depending on your perspective, outlook and personality you may (or would) not want to work here long-term (their turnovers are kind of shocking) - they only offer a 1.9% annual hourly rate raise - not good - Milton location isn't as good as the previous Brampton location was (certainly the Milton warehouse is much larger but not fully completed when I was told to commute there - not good) and at least 1 coworker was dismayed about having to commute a l
Prosholiday or rare free lunches and December profit-sharing bonus
Consbeing intimidated (not asked) into working overtime or stat. holiday, etc.

Questions And Answers about Uline

What is the interview process like at Uline?
Asked Jul 20, 2016
I attended a job fair in allentown. I did the assessments and then had a great interview with one of the managers. We had a great conversation then he sat me down and another manager came over to interview me. After that I talked to an HR manager. The interview process was great and I received a job offer the next business day.
Answered Feb 17, 2022
Did they paily for the interview time?
Answered Nov 16, 2020
What is the best part of working at Uline?
Asked Feb 7, 2020
The atmosphere
Answered May 10, 2022
The pay
Answered May 9, 2022
What questions did they ask during your interview at Uline?
Asked Sep 6, 2017
Why you want to work for Uline Jobs responsibility at present Salary expectations How soon can you join Do you operate PIT What you know about the company
Answered May 19, 2022
Microsoft team interview. I had the required experience and qualifications and fit the mold they hire. Interview was with a 24 year old and lasted 10 minutes. Don't waste your time
Answered Mar 10, 2022
If you were in charge, what would you do to make Uline a better place to work?
Asked Nov 18, 2019
Get rid of most of the antiqued rules, metrics and dress code.
Answered Oct 1, 2020
Move current employees to management positions by experience and seniority. Also hire other enthic people.
Answered Jul 14, 2020
What is the most stressful part about working at Uline?
Asked Jul 31, 2017
Micro managing, and the constant expectation of numbers to hit. Doesnt matter how hard the orders are or how long the day is, hit your numbers.
Answered Sep 6, 2021
Every part
Answered Feb 7, 2020