Working at Uline: Company Overview and Reviews

407 reviews
Uline Ratings
Average rating of 407 reviews on Indeed
2.7Work-Life Balance
4.0Pay & Benefits
2.9Job Security & Advancement
12575 Uline Dr Pleasant Prairie, WI 53158
5,001 to 10,000
$1B to $5B (USD)
Consumer Goods and Services

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Salary Satisfaction
Of the employees are satisfied about their pay
Based on 549 reviews
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Uline Reviews

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Overall Reviews at Uline

| Coppell, TX | Sep 9, 2019
As a temp/perm, you can find something better for $14.00/18.00
If you are a temp, and it’s a $14.00 pay, please be prepared to do all the back breaking work while the other temps do the easiest work. Your first day will consist of the night manager giving you a 10 minute orientation and from there, will drive you in a cart to place you with all the other temps. There are probably only about 7 temps at that work the night shift. Temps and permanents do not work together. Temps will work with temps, and permanents, will work with permanents. However if temps are behind on work, they will bring a few permanents to help out. Temps will always be behind from time to time due to the high turn over rate so help will always be needed. The job task at the beginning of the work shift for temps will consists of unloading bubble wraps from a trailer. These bubble wraps are not heavy, but theyre wide, and you can still injure yourself if you don’t use the proper lifting technique. Unloading bubble wraps on the night shift is usually a job task that takes about 30-45 minutes. The thing is, unloading bubble wraps is not your primary job and it was never your job task, they only give it to the temps because its something for you to do until what you signed up for is available at 9pm. Your main job task as a temp is to cut pallets of boxes. The fork lift drivers will line up pallets, and pallets upon pallets of boxes and your job task, depending on how the other temps have the system set up, is to remove paper work from the pallet, cut the card
ProsThe Supervisor who overlooked the temps was a great guy
Consnot given the proper tools
Order Picker | Braselton, GA | Aug 28, 2020
You are nothing but an automated laborer
I worked at uline for a few years. i got the chance to do several different jobs because i stayed productive. Overall, the work environment is not too good. The warehouse is very hot and you will be moving, non-stop, for 9-10 hrs every day lifting items up to a few hundred pounds. They say to wait for a "team lift" on heavy items but waiting for 5-10 mins will get you in trouble due to low production rate. I had a few things crack and pop on my body as a picker, and when i asked my manger if i could do something else because my body hurt they told me that "everybody has aches and pains" and to try to tough it out. I've been gone for quite some time and still have some injuries that i acquired from uline that i feel everyday now. When i stretch in the morning and move during the day, my chest and shoulders crack.. The work schedule is right in the middle of the day, in the late fall and winter i remember going to work when it was dark. I also left when it was dark, i saw sunlight only during my lunch. The only break that you get is a 1-hr lunch break, which many call "one hour on the yard". Sometimes they feed everyone. Production is hard! I learned the hard way- Iam an extremely hard worker, but if you forget to clock into your specific job function, you will not get your production points. My Eval was horrible because of this even though i stayed busy at all times, and did "favors" for managment that did not earn any production points (lines). Management- probably the mo
Prosfree coffee & tea, discounted beverages, good pay, benefits
Cons1 break, schedule, HEAVY lifting, high production rate, Horrible management, uniform, unbelievable errors, constant write-ups, no career path
Warehouse Worker | Coppell, TX | Mar 27, 2015
Worst Managed Company Award
In all my years of working this is by far the worst managed company ever. Sure they're a million dollar business., the pay and benefits are good but at what cost? If you ever have to wake up in the morning and think what's the worst that can happen, then my friend you have thought of Uline. Management is poor, they talk to you like they are just way better than you, nobody has a back bone in that company cause every answer you get is, "that's what corporate said". If you have a good idea you can forget it. They don't care what you have to say, think, do, or feel unless it's the Uline way. Management told me Work was more important than family and it took me everything in my will to keep from cursing or punching him in the face. You aren't allowed to be sick cause if if you are it counts against your attendance, who cares that your lying in the hospital, you better well hit your production numbers no if's, and's or but's. God forbid if it snows and you can't leave your house due to ice, even though the schools in the area are shut down too, confirming its unsafe for kids to go to school, you better make sure u rent a snow sled and somehow make it to work. And if it snows 2 days in a row, now you're just being a belligerent employee and has nothing to do with the weather. Considering I'm in Texas and it never snows in Texas but when it does you better risk your life and get to work or its a hit against your attendance and not just 1 occurrence but 2 occurrences so now your almo
ProsPay and Benefits
ConsJust think about it and there you have it
Senior Customer Service Representative | Kenosha, WI | Nov 27, 2018
Benefits to Compensate for Elitist & Archaic Culture
The information provided in this review pertains primarily to the Customer Service Department at the Kenosha, WI (formerly Waukegan, IL) branch; while the overarching themes are the same throughout the company, other branches or departments may have different offerings and policies. BENEFITS & COMPENSATION • Optional 401(k) with up to 5% match; immediately vested • Diverse healthcare options for medical, dental, and vision insurance (including HMO and PPO, and multiple plan offerings); stipend if medical insurance through the company is waived • Voluntary Accident Insurance • Voluntary Critical Illness Insurance • Optional FSA • Employee Assistance Program • Basic AD&D Insurance (at employer's cost) and optional Additional AD&D Insurance (at employee's cost) • Annual Performance Bonus • Annual Profit-Sharing Bonus • Annual Holiday Gift • Tuition Assistance Program for employees and college scholarship opportunities for children of employees • 128 hours of Paid Time Off; additional days earned with tenure • Optional overtime • 8 Paid Holidays (including New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, and Christmas) CULTURE • Uline harbors an archaic dress code in which women are required to wear dresses or skirts throughout the year and pantyhose for 6 of those months; slacks are only permitted on Fridays (aka "Fancy Pants Friday") and weekends, or if being worn as a pantsuit during weekdays (i.e., slacks
Pros401(k), Healthcare, FSA, EAP, AD&D, Bonuses, OT, PTO, Paid Holidays, Tuition Assistance
ConsDress Code, Culture
Customer Service Representative | Allentown, PA | Jul 9, 2017
You WANT to work at Uline!
I'm coming up on my 1 year anniversary as a Customer Service Representative at Uline. I'm in my late 20's and this is my 3rd "Adult" job. HANDS DOWN, this is the best place I've been a part of and the place I can confidently call my career. The culture is unlike any I've ever seen in a work place. The positivity flows from the management all the way down to the newest employee. Speaking of being a new employee, the training program works wonders! You spend just about 4 weeks in a classroom setting learning products and procedures from the most knowledgeable trainers you could ask for. Mix in a little side by side coaching where you get to sit and watch more tenured reps take live calls and you're ready by the time it's your turn to provide the best Customer Service in the industry. The resources don't stop there. Once you're on your own taking live calls, you have a safety blanket of a team of more tenured reps available to help you in seconds. The only way to fail here is if you WANT to fail. Managers and supervisors are all available and very much approachable. Everyone is willing to help and teach along the way. It's been less than a year and I've already earned some more responsibilities and new job functions. You don't have to get "stuck" here. Endless resources have set me up for success here and I couldn't be happier. Well I guess if I was CEO I probably would be a little bit happier.... The way the business is run is completely unbelievable. Such a positive and fri
Pros1 hour lunches, generous bonuses, training programs, team leads
Ware | Lacey, WA | Aug 13, 2020
Cult-like culture
Uline works possibly the worst hours imaginable 10:30 am to 7 pm often times with mandatory overtime. You will not have any time to yourself, or for your family at all during the week. The culture is very conformist and anyone that doesn't meet that expectation is often times dumped on or called out. They have a uniform policy for their warehouse workers that never see the public and while you are working you will constantly have to stop to adjust your uniform or be called out for not wearing the uniform properly. The work is labor intensive and tedious. Everything is very numbers driven and they post your numbers every morning and highlight who didn't meet production goals. Those people are then 'coached' to do better. In addition to being very labor intensive and tedious the job culture is very office like in interpersonal interactions. They expect you to act as if you are in an office high rise somewhere while doing the hard work of warehouse labor thus combining the worst part of both manual labor jobs (the hard work) and the worst part of office jobs (the office politics). You can get in trouble for stating 100% factual information about the Uline founder and get reprimanded for it. The company and the ownership have a very specific image they are going for. They want to present themselves as a wholesome 'they worked hard and made it' family and while I give credit for creating a 6 billion dollar company. They tell new employees that the Ulines started their business i
ProsEmployee appreciation events.
ConsThe cult-like culture of Uline
Customer Service Representative | Hudson, WI | Jul 2, 2014
Uline is a fast paced and rapidly growing organization. Being part of this success is an honor. The environment is intense, and staff are held to the highest level of professionalism and quality. I like that! The Customer Service team in the Hudson branch are some of the nicest and hardest working people I have ever met! Everyone arrives to work ready for their day. There is no drama, and there are no "back room antics". Employee expectations are clearly defined during the interview process, and the onboarding process. After initial training, all staff understand their role and expectations. There are no hidden agendas! It is simple: come to work, do your job and go home to family & friends. OT is available, but NEVER mandatory. Holiday staffing is shared by all - including upper Management, and rotates from year to year. It is very fair! Uline's Customer Service system technology is state of the art. We use dual screens, and our phone system is tied into our computer system. Calls / emails come in, and accounts automatically pop onto our screens. We are constantly offered product and procedure training, and Management wants to hear our ideas! I have worked for a handful of Customer Service organizations, and this is, by far, the most organized and supportive group! For a mature and hard working employee, this environment refreshing!! Uline's commitment to speed, passion, and operational excellence is alive and well in our Customer Service divisi
ProsProfessional setting with focus on quality, service, and branding
ConsIntensity & accountability can be overwhelming for many Millenials, Gen "X "or "Y".
Outside Sales Representative | Atlanta, GA | Oct 1, 2014
They don't care about their applicants,they play Very tough,rude people
I have never worked for this company ,however I have been applying so many times for different positions starting with out side sales, then as my last attempt,for a warehouse associate, and I am turned down all the time, why? I don't know, don't understand cause they never tell me nothing about it, I am a bilingual in Spanish business developer with 4 years of college in my country ( colombia ) not related to the jobs I have applied for, but I need to work, I need to pay my bills, with a very clean background and driving record, with more than 10 years of experience in the field of sales, however these guys at ULINE are very unprofessional , they don't care about you, about your applications, about the importance of giving a short and courteous response to all the applicants and maybe a brief explanation about the reason they found for disqualifying you from any type of job at that company. If they are not hiring, that is understandable, but why they keep on running those jib ads all year around on all the major internet sites like career builder, indeed, monster, etc...why? Some companies like this one are taking advantage of the actual crisis in usa to play their own games very dirty with no scrupulous at all, they are mean people, please avoid them, don't apply there, it tells a lot about the lack of people skills from those peers working there in the recruiting department... That sucks....they should treat all the applicants with respect and professionalism...
Warehouse Associate | Ontario, CA | Aug 8, 2018
It's a job not a career
I am currently a freight stock picker. The job is great if you are able to keep to yourself and keep and smile on in front of management. The pay, for what the job entails, is very good. If you enjoy being able to keep interactions to a minimum and focus on your work, then it is a great job. You are merely. Not your employee number, but your productivity and accuracy for that day. It does not matter if you are able to exceed numbers on a daily basis. If you have one bad day, or one error outside of your control, then that is all you become to your management. The old adage of "what have you done for me lately," is very apt here. Any sense of identity and individuality is thrown out of the window here. You must conform to their set of standards otherwise you are seen as a problem. Lack of career advancement is non-existent, unless you assimilate. From my experience, you have to excel above and beyond all goals in place to be even considered. Only then THEY will place you where they like. If you request to learn other responsibilities, then it becomes a constant barrage of misleading or leading on. There were many empty promises made that lead to nowhere. It is a good job if you are able to fit their mold, but disagree or speak your voice on any issue, you become a nuisance. All that is required of you is to keep your head down and focus on the task at hand and you can excel here. It could be an excellent career if not for the management. Otherwise,
ProsPay and Benefits
Customer Service Representative | Kenosha, WI | Jun 14, 2019
The "Great Company" vibe wears off
I started my job search here, just like you are right now. I read the bad reviews. I ignored them. I thought they were disgruntled employees who were not good workers. I was wrong. I ignored the reviews and I found myself in a very miserable state every day. I worked at Uline for over two years and at the beginning thought it was great. They pay, benefits, bonuses and free food often were all nice perks. It was what was hiding behind these perks that ruined everything. Inside these four walls, you will witness hardworking people losing their souls. Management will pick their favorites and not care about any one else. You are replaceable. I would walk into work every day wondering if I was going to get fired, even though I was one of the hardest working members on my team. Everyone pretends to like the company, but everyone is afraid to speak up because they know if they do, they will be fired. Everything at Uline is on a report. Right down to how many times you go to the bathroom a day, if you are in CS. I escaped CS about a year into working here and I thought I was going to be fine. Nope. I was wrong. Even outside of CS, it is still miserable. Managers encourage you to talk to them and express any concerns, but once you do, they ignore you and treat you as if you are the problem. Leaving this company was the best thing I have ever done. I did not realize how depressing this place was until I got out.
ProsFree food, good pay, benefits, bonuses
Consstrict dress code, management, customers, coworkers

Questions And Answers about Uline

What is the interview process like at Uline?
Asked Jul 20, 2016
Did they paily for the interview time?
Answered Nov 16, 2020
What do you need to be hired? Maybe 50 years of experience even for to applied for a warehouse associate job (and they said in the job post that teach you). Applied 2 times, both rejected. They really don’t want to hire people with good experience and motivate. I think HR people don’t do well their job.
Answered Sep 23, 2020
If you were in charge, what would you do to make Uline a better place to work?
Asked Nov 18, 2019
Get rid of most of the antiqued rules, metrics and dress code.
Answered Oct 1, 2020
Move current employees to management positions by experience and seniority. Also hire other enthic people.
Answered Jul 14, 2020
How long after applying, did you receive a call for an interview?
Asked Feb 21, 2019
Less than 2 hours after sending in my application and resume.
Answered Oct 19, 2020
I was called the day after I applied online, then had a phone interview and set up an in person interview the same day.
Answered Jun 23, 2020
What is the most stressful part about working at Uline?
Asked Jul 31, 2017
Every part
Answered Feb 7, 2020
Middle Management! They rather throw entry level employees under bus to save themselves and to look good to the higher ups.
Answered Apr 23, 2019
How are the working hours?
Asked Oct 17, 2016
Suck 10a.m-8pm or 830 pm
Answered Feb 9, 2020
For corporate jobs pretty standard 8-5 with an hour for lunch. They consider your lunch as part of your work day so that comes out to 45 hours a week. Not required to do much over that.
Answered Dec 5, 2017