Great people to work with, just pay your guys what they deserve
Honestly when I first Got hired I was happy and excited to work for Vitas I thought it would be a career changed for me and a great opportunity to grow and learn new things and a new career path as a delivery HME driver but I seen so many red flags employees aren't happy at all and what I mean by happy "the pay" I dont see no advancements or growth really and what I dislike the most is favoritism, and over work load and the pay I worked for them for about a month and I slowly started to see that this really isnt the right job for me the work load that they put on the technician and with the lack of pay to me is ridiculous I know my worth as a employee and seeing how they treated their workers really made me upset because I hated how they were being treated doing multiple
stops with little pay and I thought to myself I dont want to be in that situation especially for my family and myself I am a very hard worker and I can display that but if the pay don't add up my heart won't be in it a month since I been with the company Employee had nothing positive to say but they overwork you with small pay some guys are comfortable while others really want to leave because of how management is not giving them the pay they want some been in the company for 8 to 12 years and still making a pay rate of 16hrly I believe that's ridiculous and under pay for the work they do Im sorry it cant be me these guys are to good of people to be treated the way they do I am a strong believer of if you t
ProsGood people, ability to learn and be educated on new things
ConsLack of pay, poor truck manintenace and favortism, unorganize work environment.
Vitas corporate structure is centralized, so any suggestions for local office improvement needs corporate approval - which never happens. One present RN manager is incompetent at management but grateful and loyal and dependent so she stays and allows incompetent staff to stay, compromising the whole team. RN managers are not allowed to fire incompetent staff so even competent RN managers have their hands tied. The three most treasured qualifications for advancement are (1) gratitude (2) loyalty (3) dependence. Those without previous experience but are deeply grateful, loyal and dependent are advanced to positions for which they have no other qualifications. "Team spirit" translates to "willing to work extra and longer hours without compensation" - except for a complimentary "Caught You Caring" note on the bulletin board. Higher management is rarely present at IDT meetings - have no idea what frontline staff do nor do they care. Higher management gets annual all-expense paid "meeting" in Mexico. A limited number of frontline staff gets gold stars on their ID badge. Patient record system is not computerized. All patient care notes are done by hand in a cumbersome, ineffective, inefficient manner - mostly after hours, at home. While most field staff utilize social workers and chaplains and integrate them into patient care, social workers are dumped on by an overwhelmed staff and chaplains are treated as ancillary by management, due to RN managers being pressured by admission RNs
Poor leadership and little to no room for advancement.
The job description is a bit misleading, as it does not clearly state that it is a call center. The management team is the worst part of the job, leading to a very low morale and draining work environment. All management who is "off the floor" [which tend to not be the immediate supervisors] are all friends with each other outside of the workplace, alluding to many unwarranted promotions (even as far as to create new job titles to secure an increase in salary), although there may be more qualified individuals on the floor. Although there are several team players and some strong supervisors, the turnover rate is quite high. I have personally seen the management team promise many team members schedule changes after probation periods, and not only not oblige, but hire people to those same schedules promised to others--in other words, seniority means nothing and as long as you play by management's rules, you are more secure than the person who's been there 10 years. The Miramar location is the company's only 24hr location, and on Sundays, theres not much management, so in many instances you will be taking Midwest and Westcoast calls and scouring for answers for which you may not have any resources in order to obtain. They buy pizza as an incentive during very busy days which tend to be (but not limited to) at the end of the month. One sick day/call out requires a doctors note or else it is considered unexcused, and a couple of unexcused can be grounds for disciplinary acti
ProsOvertime is frequently available.
ConsNepotism, unprofessional management team, often short staffed, extremely micromanaged, little room for advancement.
The company is completely on paper . RN CASE MANAGERS have to do visit , Re Certs and plan of care reviews every single week. If you are off work you still have to do it for the week your off . If a patient comes on and you never met them or they die you still have to do the plan of care reviews . The notes it’s self are 6 pages and than you have to take a picture of it with your phone each page and send it into the system . You have to do your own payroll with codes and travel time all in your phone . There are 2 different areas to order medications on for refills and one for new orders . It’s a lot of double triple work. In our office the manager would wants us to email her who we are seeing that day. She consistent makes rules up as she goes along that we have to get verified by management. The same manager has been report several times to corporate for bullying , harassing staff , hostile work environment several employees have quit related to her and she still remains . Several investigation but nothing is done about it because she is close friends with the GM. The GM is the general manager who runs the office .
It could be a really amazing job . But management makes every problem ten times worst issues with facilities they blow the matters up or do not follow through so the facility gets frustrated with the nurses . If we were on tablets or computers it would be so much easier to include productivity however that is never happening and when they hire staff they lie a
ConsManagement, paper charting, poor management
Licensed Practical Nurse | Darby, PA | May 26, 2013
A life lesson I will never forget New friendships Lasting impressions
When I arrived at this hospice unit I had been invited to come to this job while I was getting a Dr order for a nurse on the phone while I was working at Martins Run.She told me she liked my interest in patients and thought I had what it takes to work hospice. It was in the hospital I had done my nursing clinical thirty yrs before so I went to an open house strictly out of curiosity and was hired that day.The women who later became my friends had all just come that year as the IPU was new.I at 51 was the next to youngest and we brought with us hundreds of years combined of nursing experience but were all learning end of life care together. At first we were adeequaetly staffed and able to sit with our patients and their families. If one of yours was dying you stayed at the end of your shift because they were yours and we all shared in the care of everybody from shift to shift we were able to admit a pt acclimate the family to the unit get a medication regime established by callng the doctor and they trusted us to judge what the pts needed.we noted our observations and passed iy on in shift report.I learned that death is as important a part of life as birth and not something to be feared.In the end all the nurses had been through deaths of parents and spouses together saw each others kids begin and graduate college become grandmothers and go to each others homes for get togethers and coworkers had become more than that. I personally and my friend and co night shift nurse work
ProsI worked two eights and two twelves and had a consistent schedule every MON/TUE/FRI/SAT.
ConsNo management support, severe understaffingleading to poor morale and staff injuries, three pd holidays per year and you had to work two of three, paperwork was enforced more than patient care, the company showed no regard for staff or patients they were more interested in cost efficiecy.
I don't know where to begin. I was greeted with a hug and left every shift with a hug the five years I was there. If I had not moved out of state, I would have retired there. Their motto is "We take care of each other" and the management and fellow employees really take that to heart. Upon hire, you will get a thorough orientation and education in caring for dying patient and their families. If you encounter anything for which you are not prepared, help is a phone call away. They do stand up for you on the rare occasion that a family member makes an unreasonable complaint. That did happen to me one time in 5 years by a family member who had lodged complaints about everyone they sent over and they had my back. You will fall in love with many of your patients and, especially, their families. They make sure you have what you need to provide the best patient care you have ever had the privilege of providing. The chaplains will provide emotional support to you when you need it. One reached out to me when he saw I was having a hard time due to the death of my pet. This was the best group of co-workers I ever had the honor of serving with. It takes special people to work with the dying and their families exclusively and special people is what you will find at every level of this company. The hardest part of the job is having to say goodbye to patients and families you have come to care so much for. The most enjoyable part of the job is the satisfaction when you leave your shift, kno
ProsCulture, job satisfaction, great life balance, training, clients, management, co-workers, benefits
Don't work here unless you don't have family, friends or any social life
Don't bother working with this company unless you have no social life. No kids, no husband, no wife, no family whatsoever. That includes your pets and any friends you may have as you will not get the time off as they always deny your time off even if you have PTO time. Management only cares about themselves and put on a facade. They overall overwork their staff especially in the field and underpay them with no breaks. Families are always upset with you waiting 5 hours or more for a nurse to arrive. You have to be robotic and stick to the scripted ways to answer the phone and not show any true emotion when a family member or friend calls of a patient, you have to say you are sorry for their loss and not cry. After a while, you will end up having no real emotions but negative ones working there. If you don't really care and have no emotions and no family or social life, then this might be a job for you. You will not have any weekends off and work weird hours from graveyard to 2nd shift. Management is disconnected from the other side and has no real value of their employees. The time cards are old way of doing things and a lot of employees don't understand why they have to be on this old timecard system. Its old, complicated and people are always getting written up for the dumbest reasons.
Its all political there and glad I got out of the company and found something else waaaay better then this place. Save yourself from the grief and find something that is what you are
Prosonly made good friends
ConsMicromanagement focused on the negative side and don't really care, You're just a number, No advance and high turnover
This place is a HOT MESS!! Most of the managers are very unprofessional and have no business etiquette at all!! They are VERY disrespectful. They will talk to you like you are one of their children. It is a very high stress environment due to the lack of organization and lack of respect for employees. Even the field teams don't like coming to the office due to the negativity. Management will throw you under the bus to cover themselves. They just failed a major audit and it was everyone else's fault EXECPT management.
You are under a constant microscope. You WILL experience or witness racist behavior in this office. You will work your behind off for peanuts (low wages). This office is like high school. So many cliques and blatant favoritism is shown to certain employees. This office is small and 98% women, so there is always drama. You will most likely end up calling corporate to complain, if you don't decide to quit first. I'm not sure how long this place will be open due to all the complaints.
Turnover is very high in this office. You will have to wear multiple hats because they are always under staffed. If you are in the field, you will have to work all over Atlanta instead of your assigned territory because there is no one else to go see patients. People often quit without notice, which speaks to the office/company culture. Everyone else is planning their escape. Even the managers. I'm so glad I left this place!! I'm surprised I lasted as long as I did.
ProsCoworkers are nice. We were all in the struggle together. Lol.
I worked for this company for almost 16 years and they truly do not care about their employees. They will change your job responsibilities as it suits them and if you challenge that than they will accuse you of not being a team player. They could care less about the quality of care that you give to their patients and families. If you advocate for your patients and families and do what you believe is right than you will be chastised and punished. The only way to be liked and favored in this company is to suck up to management and be goal oriented in saving the company money. That is all that matters to this company is the almighty dollar. They don't care about any health issues that their employees may have and they certainly do not try to work with you to ensure your well-being and success within the company. There is zero support and it is a popularity contest. As long as you perform like one of their little soldiers and don't push back than you will thrive. The HR person and all of the upper management are completely heartless. They will give you a large case load (up to 24 patients) and they are always short-handed due to people leaving. Their system is on paper and the paperwork is endless. Do not work here. You will not receive any support. Their slogan is "Patients and families come first. We take care of each other." I assure you that this could not be farther from the truth.
ConsLarge amount of endless paperwork, large case load, no support from upper management
I love taking care of the patients and families. It is such a privilege to help a family through the most difficult times of their lives. Patients and families should be the priority. However with the change in management a few years ago it has clearly changed. The Managers are disrespectful to staff, it has become a hostile work environment. It is a closed door environment. Managers DO NOT want to hear any concerns. It starts at the very top with The general manager who has been verbally abusive to the staff and gets passed down through the team managers. It is very sad to see how this company has changed for the worse. It use to be a company that had great management, open door policy and people loved working here. However now the staff turn over is very high! Their 401k is a joke, insurance has very high deductibles and pay raises are 2% if you get that. However people use to stay because of the love of the patients until now. There is a mass exit going on and patient care is suffering from it. Managers are not concerned or asking what can be done different. I would never recommend someone work here or refer patient to the company. The core values of this company are NOW a joke. Not one of them are being represented.
ProsTaking care is patients, my co-workers in the field, working independently
ConsManagement, management, management. Insurance, working 8 hour days without a break, closed door attitude, heavy patient load, no help when in the field taking care of patients
Questions And Answers about VITAS Healthcare
What would you suggest VITAS Healthcare management do to prevent others from leaving?
Asked Mar 20, 2017
Get computerized documentation. I’m up all times of night and every weekend doing paperwork. Driving all day seeing patients!!!!
Answered Mar 8, 2021
Don’t lie about the hourly wages when you are paying salary!
Answered Sep 23, 2020
What is the best part of working at VITAS Healthcare?
Asked Nov 22, 2019
Answered Jun 6, 2022
Answered May 18, 2022
If you were in charge, what would you do to make VITAS Healthcare a better place to work?
Asked Nov 11, 2016
I worked at Vitas for 13 years. 6 + years in management. Left because the Patient Care Manager made me write up a nurse that did not deserve a write up. They also wrote me up for 15 minutes of unauthorized OT. When I left Administration lied and told everybody I left for health reasons.
Answered Sep 15, 2020
Give positive feedback to all employees, not just those who work through the week. Get with employees to see how they're doing. Be genuinely concerned. It's not all about admitting new patients and making money. If u alienate all of your good employees by ignoring them except when they mess up, u end up with a bunch of bad employees, or none at all.
Answered Aug 7, 2020
What is the work environment and culture like at VITAS Healthcare?
Asked Jan 24, 2018
Answered Apr 27, 2021
Really depends on your position. There's a big turnover with case managers and HHA's, so these individuals are treated like kings and queens. Prove your loyalty and longevity and you will find yourself completely ignored unless you do something wrong