VXI Global Solutions

Working at VXI Global Solutions: Company Overview and Reviews

VXI Global Solutions
VXI Global Solutions
2.7
1581 reviews
VXI Global Solutions Ratings
2.7
Average rating of 1581 reviews on Indeed
2.8Work-Life Balance
2.6Pay & Benefits
2.6Job Security & Advancement
2.5Management
2.6Culture
Headquarters
VXI has several sites located throughout the following States: Los Angeles, CA (HQ) Lubbock, TX Cincinnati, OH Canton, OH Youngstown, OH Tucson, AZ Atlanta, GA Austin, TX Remote Roles
Employees
10,000+
Revenue
$100M to $500M (USD)
Industry
Telecommunications

Popular jobs at VXI Global Solutions

 Average SalarySalary Range
156 salaries reported
$13.13
per hour
$7.25-$19.70
51 salaries reported
$13.40
per hour
$7.25-$22.20
38 salaries reported
$12.49
per hour
$7.25-$18.75
48 salaries reported
$13.14
per hour
$7.25-$19.75
6 salaries reported
$17.04
per hour
$8.50-$25.85
Salary Satisfaction
36%
Of the employees are satisfied about their pay
Based on 2578 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

VXI Global Solutions Reviews

Popular JobsCustomer Service RepresentativeSales RepresentativeAccounts AssistantCall Center RepresentativeSales AssociateTechnical Support RepresentativeAgentTeam LeaderTechnical SupportTechnical Support SpecialistInbound Sales RepresentativeSubject Matter ExpertAccount ExecutiveAccount SpecialistSupervisorTelemarketerCustomer Service/Sales RepresentativeCustomer Support RepresentativeAccount ManagerSales Support RepresentativeCustomer Care SpecialistRetention SpecialistTeam SupervisorTrainerAssociateDirect Sales RepresentativeRecruiterAccount RepresentativeCustomer RepresentativeOperations ManagerQuality Assurance AnalystSales ManagerMoverTraining SpecialistSpecialistBilingual Customer Service AssociateBilling SpecialistCustomer Service SupervisorHuman Resources GeneralistInbound Customer Service RepresentativeManagerOutbound Sales RepresentativeQuality Assurance ManagerSupport SpecialistWarehouse LeadAccounting ClerkAnalystBilling RepresentativeCall RepresentativeCustomer SpecialistInside Sales RepresentativeMobilization ManagerSenior Team LeaderAccount Resolution SpecialistCLGConsultantCorporate TrainerCustomer AssistantCustomer Service Team LeadCustomer Service TechnicianDesktop Support TechnicianHuman Resources AssociateHuman Resources CoordinatorInbound Call Center RepresentativeLoyalty RepresentativePhone OperatorPhone RepresentativeProduct SpecialistQuality AnalystSales ConsultantSales SpecialistTechnicianAccounts Payable ClerkAdministrative AssistantAdministratorAssistantBilling AnalystBusiness Development SpecialistCall Center SupervisorData Entry ClerkEngagement SpecialistFraud AnalystHuman Resources SpecialistIT SupportJunior AccountantMentorOJT TraineeOperations AdministratorPerformerReceptionistRepresentativeRetention RepresentativeRevenue AnalystSales ClerkSales LeaderSales TrainerSalespersonSenior Accounts AssistantSenior Customer Support RepresentativeTeam MemberTelecommunications SpecialistTelephone RepresentativeTraining ManagerTraining SupervisorTroubleshooterUber EmployeeWorkforce Manager2nd floorACE/CLGAT&TAT&T RepresentativeATT MobilityAccess ManagerAccount speAccounting AssistantAgente telefónico/aAssistant RecruiterAssociate AgentAtt access supportAttendantBundlerBusiness AnalystBusiness AssociateBusiness ConsultantBusiness Development ExecutiveCAECMECRSCSI RepresentativeCall Center ManagerCall Center Team LeadClgClg repClient AssociateClient Services ManagerCollection AgentComcast businessCustomer ConsultantCustomer Loyalty GroupCustomer Retention GroupCustomer Service Account RepresentativeCustomer Service ManagerCustomer Service/Data EntryDTVDelivery ManagerDepartment ManagerDesktop EnginnerDirect Response ManagerDirectorDirector of TrainingDirectv CLGDocument ControllerDriver (Independent Contractor)Enrollment SpecialistEnrollment and Eligibility RepresentativeEntry Level Technical SupportFacilities ManagerFacilities OfficerFinancial SupportFirst Energy Solutions Account AssociateFlexSME/ Floor SuptFloor SupervisorFreelance DesignerFreight Team AssociateFront Desk AgentGeneral ManagerGoogle Adwords Online StrategistGroup LeaderGroup ManagerHelp Desk AnalystHuman Resources AssistantHuman Resources ManagerISMIT EngineerInformation Technology SpecialistInsurance AgentInternLead AssociateLead Generation SpecialistLead SupervisorLead TrainerMSSMarket ManagerMarketing AssociateMarketing SpecialistNetwork AdministratorNo longer thereNone yetOffice AssistantOffice WorkerOperations AssociateOperations SupervisorPayment ProcessorPayroll AccountantProcess TechnicianProduction WorkerProject DirectorProject ManagerQuality Assurance EngineerQuality Control SupervisorReal Time AnalysisReceptionist/Administrative AssistantRegional Sales ManagerRegularly achieved bonus and "Leader Board"Residential SalesResume ScreenerRetensionRetentionSUSTAINMENT OFFICERSales CoachSales CoordinatorSales CounselorSales LeadSchedulerSecretSecurity GuardSenior Business ConsultantSenior Corporate TrainerSenior Customer Service RepresentativeSenior Data AnalystSenior Director of OperationsSenior Mechanical EngineerSenior Operations ManagerSenior Sales AgentSenior Staff AccountantSenior SupervisorSenior Technical SupportSenior Training SpecialistServerService AssociateSite LeadSite ManagerSoftware ArchitectSoftware EngineerSpeed paySupport StaffSurveillance OperatorTeam TrainerTechnical AssistantTechnical Support AnalystTechnical TrainerTelecommunications TechnicianTelecommunicatorTexh support VXITraining AssistantTravel ConsultantVice President of Business DevelopmentVice President of OperationsVice President of SalesVxiVxi global incWestern Union speedpayWhich oneWinback/Reconnect RepresentativeWorks Managercombined billing departmentcutomer representative

Overall Reviews at VXI Global Solutions

4.0
Customer Service Representative | Tucson, AZ | Mar 4, 2020
N/a
Job started out being fun. It was just something to pay the bills at the time. I ended up getting promoted very quickly and moved into the training department. I loved my position but eventually grew bored of the same thing over and over. I eventually moved to production where I made more with a bonus but due to upper management changes, my bonus was cut in half. They made it harder to even achieve what was left from the bonus, while adding more responsibility onto the position. Eventually the morale of the team and the job itself was not worth the stress or time missed from my family.
ProsAdvancement opportunities
Conshome/work life
2.0
Technical Support Representative | Atlanta, GA | Oct 21, 2019
Bad place to work
The team manager are sleeping with upper management. Especially female team mangers making cup cakes and that are very jealous of other women. If you are straight up and direct, this is not the company for you. They use people and walk all over them. Talk to you in a disrespectful manner as well, while only paying you 10.00 to perform 4 areas of service for Comcast, without any service discount for employees.
3.0
Customer Service/Sales Representative | Tucson, AZ | Dec 8, 2019
Vxi
Great people working there not all but some good learning experience and just overall a nice job to have some problems come from the upper management that trickles down to the work floor
4.0
Customer Service Representative | Canton, OH | Dec 3, 2019
Customer service
It's good if your comfortable making the same amount of money but not if your looking for raises. It's easy as long as you have knowledge of what you're talking about. And you are kind to customers even the most difficult ones.
5.0
Customer Service Representative | Los Angeles, CA | Apr 28, 2021
Fast Paced
Very fast paced atmosphere. Developed lots of skills to in regards to uncovering the needs of the customer. Improved communication skills as a result of this job.Become knowledgeable about the system and you will thrive . Try not to miss many days.
ProsIncentives
ConsParking
4.0
Customer Service Representative | Lubbock, TX | Dec 24, 2019
Fun people to hang around with in the job scene
The workplace isn't as stifling as others may lead it on to be. Its actually very laid back, conversational, and just zin.. The chairs are don't other
4.0
Customer Service Representative | Canton, OH | Mar 13, 2020
My Opinion
There are a good amount of departments to choose from. If I were you, I’d ask what openings they have available. You do have opportunities there. Just try it out, you might like it.
4.0
Customer Service/Sales Representative | Los Angeles, CA | May 13, 2021
Work place.
It's an ok place to work depending on what department you work on. If you speak a foreign language you will get paid more for taking calls in that language.
Prosone hour lunch break
ConsPTO limited to 6 days of sick time and nothing more pay sucks
3.0
Customer Service Representative | Canton, OH | Aug 24, 2017
Good work, improper training.
Good company to work for regaurding call center work. However lack of proper training set some of my coworkers up to fail when they were on their own.
ProsStable Hours, Good Pay, Working with customers, Nice building with accommodations such as a lunch room with merchandise.
ConsLack of proper training, causing many coworkers to ineffectively do job.
4.0
Call Center Representative | Atlanta, GA | Jul 14, 2021
Call center environment that has potential
Call center that supports different contracts as a third party. Room for promotion is available because there is a high turnover rate. (You can take out of that what you want). dealing with angry customers can be frustrating, but there are people who will help you if necessary.
ProsPromotion opportunities
Consseems they are all about your numbers, no matter the situation
5.0
Customer Service Representative | Makati | Jun 25, 2020
I hope it's not stressful, shoul have timeout or team building with the team too. To learn and get to know one another. To work better with others.
Our manager should be supportive and understand each learner is different. Promote a collaborative environment. Once there its seen improvement encourage rather than replace the trainee. Developing a trainee and moulding character as well.
ProsWhat do we mean by pros and construction for what?
ConsNA
5.0
Customer Service Representative | Davao City | Jun 12, 2020
Good pay, work with you, good schedule, a lot good benefits
It was fun, they pay good and good schedule as well, we have a lot of benefits, not to mention approachable boss's. It is a nice place to work and a very good company to be with.
Prossleeping quarters, Gaming areas, Shower rooms, International Account.
Consn/a

Questions And Answers about VXI Global Solutions

If you were in charge, what would you do to make VXI Global Solutions a better place to work?
Asked Mar 28, 2018
Make sure 1at that leadership knows the job that they are requiring from agents. Also professional behavior should be required from all employees
Answered Apr 21, 2021
Increase pay for new hires
Answered Nov 2, 2020
How did you get your first interview at VXI Global Solutions?
Asked Jul 1, 2016
Just show up! You’re hired!
Answered Oct 15, 2019
I applied through Indeed yesterday And got a email for a interview today. What should I expect as far as time going through the first interview.
Answered Jan 21, 2019
How long does it take to get hired from start to finish at VXI Global Solutions? What are the steps along the way?
Asked Aug 1, 2016
I walked in filled out apication, did all test and talked to the first interviewer. Then talked to the second interviewer, did swab test and start orientation on the 8th...
Answered Sep 26, 2018
Went in and got hired the same day
Answered May 8, 2018
How often do they get paid weekly or biweekly
Asked Dec 31, 2016
VXI pays employees on a bi-weekly schedule on Friday. The company prefers all employees to have a direct deposit method, as payroll is paperless.
Answered Mar 15, 2017
Bi WEEKLY AND YOU ONLY GET INCENTIVES IF YOUR FLOOR SUPPORT ENTERS THEM! Pay is HORRIBLE
Answered Mar 2, 2017
Can you have tattoos working at VXI?
Asked Apr 20, 2016
Yes. VXI cares about what you can do, not what you look like.
Answered Jun 16, 2019
Tattoos are allowed but it would be more professional if you cover them up
Answered Apr 14, 2017