I was offered a Part-Time management job at my Vans store a few months ago and I was extremely excited for the opportunity. I have always admired the brand and the life-style they promote so I felt very fortunate to grab this job. Unfortunately, just after a few months of working at my store I have come to the conclusion that this is by far the worst job I have ever worked... My training consisted of four total training days, 2 opening, and 2 closing shifts. The days of opening training consisted of my extremely unkempt/non-managerial manager complaining the whole time how she didn't want to be there and constantly telling me to wait to continue training because she had alot of catching up to do. This is most likely because she is only 22, very young to be a GM, and it seems that she has had very little experience being a productive individual in a working environment. Then I was offered 2 days of closing training which consisted of the GM complaining she didn't want to be at the store too late so she would do the closing procedures if I could just handle fixing up the store and counting down the drawers. A good month went by after those four days of opening/closing training before I had my first opening and closing shifts by myself which ended with getting scolded for not doing a litany of tasks/reports that had never been shown to me during my pretty much non-existent training and to this day I have only had a handful of moments where the GM or Assistant GM could sho
ConsHorrible Management, Bad Communication, Non-Existent Benefits, Inconsistant Scheduling
Good at first, bad once managers get comfortable with you
(TLDR) I worked here for a good amount of time. When I first started, the managers were pretty cool. Over time, as they got more comfortable with me, they started to become a nightmare.
Before I start on the managers, the main issue I had working there, I may as well quickly go over the job itself: it's pretty easy and laidback. There's many things that they train you on when you start like being on the sales floor, register, stockroom, greeter, etc. All the usual retail things. Once they find the one you're best at, it's ALL you will be doing. They will not schedule in any other zone unless you complain to them, and even then, they probably won't listen. The stockroom is almost always backed up since they often force the stockroom manager to instead be out on the sales floor since most of the managers camp in the back office or just go take walks around the mall. The pay is alright, for a retail job. I rarely found myself struggling to pay my bills, but there's little-to-no extra spending money for food or whatever else you might need.
Now for the main issue, the managers:
Like I said, when I first started working here, the managers were pretty chill, understanding, personable, and relatable. It definitely never felt "too corporate" for me. It was generally an overall enjoyable experience. And, while those traits never necessarily went away, as time went on, all of the negative traits started to come out.
They can occasionally be very rude and passive aggressive towar
So, it was all fun and games. Super laid back place where you can learn strong work ethic if thats what you desire. Coworkers have been cool, I really liked the majority of them cause there was a significant lack of workplace drama. Assistant manager is awesome, he is honestly a god send and the only reason why I still visit my old store.
As an associate, I loved the culture going in having been heavily involved with shoes, skating, fashion, and music. This place was heaven and I loved talking to people about either skatboarding, the music that was playing or the shoes we just got in. I did well at selling so I got a lot of floor time, back to school is the best and I prefer the fast pace as opposed to all the downtime. Always willing to do any task, my supervisor taught me the ropes, how to sell better, handle problems with grace, and, was just overall enjoyable to be mentored by. Good guy, would make a killer manager and he deserves it. However, he always got the raw end from the AM and Manager who ended up getting let go for internal theft.
Super held me up, he got moved to AM, I got moved to supervisor.
The manager who was covering from another town had his AM come over and become Manager. That's when things turned south.
I liked the position and was enjoying the advanced learning, overall, I was really loving my job and the store. I was a star seller and was appointed with teaching new comers how to sell and be associates, even got put in charge of teaching
ProsGreat discount, awesome culture, fascinating for someone who truly loves vans and their history, great experiences with Manny
ConsSpend your money on clothes, favoritism on part of the manager, Cat
● Work-life balance
The schedules are put out late, your meal breaks are scheduled so you violate. Forget trying to schedule doctor appointment or anything else important, even when you give written or verbal notice a schedule you anyways.some managers leave early every day clock in for overtime that you can never apply for and try to do as little as possible and blame you when it's all done.
● Pay & benefits
Even when you put in for sick time the manager forgets. she always says that she will get you on the next paycheck but it never happens. The district manager is aware of numerous shortages on the register, people calling out for numerous chefs and still getting more hours and you do.
● Job security and advancement
Although job security and advancement should be on seniority and work accomplishment. Typically people are given favoritism. They provide no time for training, and just throw you to the wolves without any proper training.
During a pandemic you would think that everybody would rally together, instead district manager and management team bully and intimidate those that do not fit into their group. Don't let your University age kids work at the Petaluma location, it will get written up for being a minute late, not paid for sick time, and changes made to their schedule without forewarning. They also schedule most of the kids during their classes and against their availability, which creates an incredibly stressful work environment. There are certain
I’ve been working with Vans for going on 2 years and it is troubling how the management pushes you to be sort of a pushy car salesman, a customer will often tell you their price range and as a kind human being I try to work with that and get them the best option for their money, and when they go to purchase the option I presented I am shamed for not pushing higher price points and pushing the customer to buy much more than they came to buy. Every time a customer purchases less than three items or does not purchase expensive enough items we as employees are shamed for not doing a good enough job at selling to them. This is just one small issue we as employees face every shift. Every hour in our earpieces the management rattles off a bunch of numbers informing everyone in how the store is performing, telling us the average dollar sale currently, the average units per transaction, the amount of people coming into the store vs. how many people are buying things, how much money we have made this hour vs. how much we need to make by the end of the hour in order to make the stores goals, all cross referenced with how we performed on this day last year, often with phrases like “We have 30 minutes to make 800 dollars or we will not reach our goal, there’s at least 1000 dollars in the store right now (referring to the customers as potential dollars) we can do it!” This type of announcement happens every hour, open to close, blasting in everyone’s ears while we are still expected to sel
Pros50% off everything vans
ConsDoesn’t pay enough for the job you’re asked to do
Fun and makes you feel valued and human as an employee.
I worked at the Vans Distribution Center for about three years.
Of the jobs I've held, this is certainly my favorite employer so far. There are both team and solo projects, so if you like working alone or in a team then the option will likely be available.
During heavy volume seasons you can expect to work 5 or 6 nine hour shifts (8 hours only on the sixth day); while I was there, the hours were rather steady - you pretty much know which months are the most hectic and which are the most slow, so you could plan accordingly - though I am not sure if it is still like this now.
I gave the pay wage 4-stars in comparison to California minimum wage and what other similar companies seem to be offering; so while it isn't great pay versus cost of living - it is however decent pay when compared to similar jobs at other warehouses.
They do notice and vocally value the employees that stay on task and those that go above and beyond and there is room for growth! They do promote within and will even lowkey groom you as such even without really telling you so at first; they keep their eye on their workers and keep tabs on potential.
There is vision, medical, dental, life insurances, 401K and also stock trading available once you become a full time employee.
Every so often they will do something special: for example, every Christmas and Thanksgiving they have employee dinner and raffles for prizes, costume contests on Halloween etc
• Competitive pay for a warehous
My managers were always very understanding and encouraging. They have always lifted me up, gave constructive criticism, celebrated my successes, and were really understanding of my own personal needs and problems that arose that interfered with my work. If my availability changed at all, or even my preference for what shifts I wanted to work, they were really open and accepting about that. Any time I requested off was approved, and they never made me feel bad about that (not that I'm saying you should request tons of time off, but if you need it off here and there, they are great about working with you). I know that even if there were associates that didn't get along or mesh well, that the managers would try to be sensitive and not schedule them together.
A lot of the customers that come in are loyal customers that have bought shoes from us for YEARS, so there's a sense of "family" there. You can develop a really great relationship with customers, whether it's your first time meeting them or they come in once a month when you're working and you are on a first name basis. The district manager was always really involved and knew me by name, despite being a new hire, and a lot of the higher ups at Vans are involved in even the lower level stores, so a lot of the employees even end up meeting the CEO of the company. Pretty cool.
Some associates only care about making money and don't tend to work hard or help out, so the associates who work hard and pick up the slack tend to be
ProsAwesome management, extremely flexible with your schedule
Assistant Manager- If you are obsessed with the brand, you will love your job
I worked for Vans as an associate and as an Assistant Manager. The company is great with recognizing hard work and talent within each and every store. They give everyone the same leverage and ownership of the brand by giving intense training as soon as you're hired. It's very easy to get promoted within Vans when you're good at your job and you have an outgoing personality. The job itself is not very hard at all. You do need some level of customer service experience because this job entails that you talk to every single customer that walks into the store. Vans aims to have a environment where they know every customer because they've built a relationship with them. If you're not a talker, this job isn't for you. The company wants your individuality to shine through, so the dress code is pretty laid back. The minimum requirement being that you wear Vans shoes and a Vans top and whatever bottoms you'd like that are appropriate. As a manager, the hardest part about the job is training your associates and even Floor Supervisors on a consistent basis. You will always have something to do (floor sets, window changes, shipment, consol) that will sometimes make it difficult to find time to teach your team new things. You will meet and work with a diverse group of people working for Vans because they hire employees as young as 16 yrs old and there is usually an even balance of male and female employees. The pay is on the low end of retail. If you are hired on as an associate they will
ProsGreat perks. You get free stuff often and opportunities to travel even if you're not a store manager
Vans is a great company on the outside and they mean well, but they don't have the big picture always in mind.
Vans is a corporate run company and they mean do to well for their employees but struggle when looking at things as a bigger picture. They struggle with proper communication between corporate office and store level. They mean to do well by including anyone to join the Vans Family, to make the working environment a safe zone for employees, etc which is awesome- but they struggle with so many things along with that. Any major updates, they lack to keep up with: the technology used in stores are out of date and for a company growing as fast as they are, they need to update!!! The store employees are working every day and night (INCLUDING HOLIDAYS) to make this company succeed but they can't succeed unless provided with up-to-date technology that is actually RELIABLE. Along with technology issues, they need to update the systems used to calculate any other updates within the company; like pay increases. If you increase all employee pay rates, THEN MAKE APPROPRIATE ADJUSTMENTS TO PAYROLL/HOURS USED AT STORE LEVEL. It's a pretty common sense concept if you think about it, but apparently not. For a company that is doing as well as Vans, they need to have better communication from corporate level to store level. There is no way that so many mistakes or misunderstandings should be happening as frequently as they were EVERY WEEK because the corporate level employees have 1) never worked at store level so they have no idea how anything works or 2) they had no idea what was going on peri
ProsDiscounts and open-minded culture
Conscompensation for employees, fairness across the board for employees on all work levels, proper communication from corporate level to store level expectations.
Fun, laid back workplace where co-workers are like family!
Vans was my first job and working there has been a great learning experience whether it be learning life skills or retail skills. I have learned how to be a part of a team that is working together to reach a goal and how to communicate with one another on the means of reaching the goal as well as providing excellent customer service 100% of the time. I was able to learn how to prevent or control tense situations whether it be with customers or co-workers. A typical day at Vans is usually stress free and very laid back. Rules are definitely in place but the mature environment and attitude of the employees makes working there fairly easy. I love majority of my co-workers, I am closer with some than others yet there is no ill-will or bad blood between me or any of the other Vans employees. The majority of the staff is easy to get along with. The management does a good job at what they do, some management members better than others. There's been recent turmoil with the management team and associates and I strongly believe the management team could have done a better job handling the situations that came about. There is a lot of favoritism among the management towards the associates and that sometimes creates nonsense issues. Overall, I love my management team and respect each and every one of them. The hardest part of the job is approaching a displeased customer and trying to resolve the issue after they have reached a certain point of frustration. Definitely the most enjoyable p
Ive been working here for about 8 months now and these are my thoughts:
-Fun place to work, everyones around the same age and mostly are college/university students (must be 18+ to work here)
-Amazing discount (50% off everything and free shoes when you start)
-Management is nice and overall it feels like a big family once you get to know everyone
-Great company culture, they emphasize that its a big family
-ALSO the discount applies to EVERY brand that VF Corp owns so you get 50% off of North Face, Jansport, Dickies, Lee and a couple others (even online if youre in Canada I believe)
-You really get to know EVERYTHING about vans and all about the new releases and everything
-Pay isnt that good, its min. wage but for the work you do I feel like they should atleast raise it a little bit
-SOME managers are a hit or miss but then again thats with every job
-Hours are a big problem, you only get 4-5 hour shifts like twice/3 x a week so if you want this as a summer job its not a good fit because you wont be getting many hours
-Some managers are very pushy with sales and you NEED to be comfortable with selling socks and promoting other products or you wont meet your goals (you can learn how to do this very fast)
-Some training isnt very good - when we hire seasonals they are mostly stuck on the apparel section until management decides if we want to keep them or not.. THEN they learn everything else
Overall- The job is a really fun experience, probably
ProsStaff outings, Amazing Discount, Friends
ConsShort hours, Pay could be better
Questions And Answers about Vans
How often do you get a raise at Vans?
Asked Apr 25, 2021
Answered Jan 28, 2023
Rarely, unless the state raised minimum wage.
Answered Jan 19, 2023
What is the best part of working at Vans?
Asked Oct 27, 2019
Only the discount. Nothing else was worth it.
Answered Oct 13, 2022
Answered Jul 1, 2022
What benefits does Vans offer?
Asked May 10, 2018
50% discount on everything
Answered Jan 16, 2023
50% off of all merchandise, including that discount with other companies under VF
Answered Jan 15, 2023
What tips or advice would you give to someone interviewing at Vans?
Asked Aug 31, 2016
If you want hours. They won't give them to you. They keep just under the amount of employees to avoid having to increase the hourly wage by 1 dollar
Answered Nov 14, 2022
Answered Nov 12, 2022
What is the promotion process like at Vans?
Asked May 24, 2022
At my location they just promoted whoever had been working there the longest whenever a spot opened up. You get a little certificate to hang on your fridge