WNS Global Services

Working at WNS Global Services: Company Overview and Reviews

WNS Global Services
WNS Global Services
3.0
86 reviews
WNS Global Services Ratings
3.0
Average rating of 86 reviews on Indeed
3.2Work-Life Balance
3.0Pay & Benefits
2.7Job Security & Advancement
2.8Management
2.9Culture
Headquarter
WNS Global Services Ltd. Plant No. 10/11, Gate No. 4, Godrej & Boyce Complex, Pirojshanagar, Vikhroli (West), Mumbai – 400 079
Employee
10,000+
Revenue
$25M to $100M (USD)
Industry
Banks and Financial Services

Popular jobs at WNS Global Services

 Average SalarySalary Range
Customer Service Representative
3 Salaries reported
$15.17
per hour
$7.55-$22.75
Inbound Call Center Representative
10 Salaries reported
$20.00
per hour
$7.25-$41.15
Data Entry Clerk
3 Salaries reported
$24.17
per hour
$7.25-$50.40
Career Counselor
6 Salaries reported
$12.96
per hour
$7.25-$19.45
Customer Care Specialist
2 Salaries reported
$12.00
per hour
$7.25-$18.00
Salary Satisfaction
40%
Of the employees are satisfied about their pay
Based on 143 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Discounts

WNS Global Services Reviews

Overall Reviews at WNS Global Services

4.0
Insurance Agent | Columbia, SC | Mar 14, 2020
Job security
People are friendly; for as long as you do your best and follow the rules, your job is secure. You have to do really bad to be terminated. Attrition is caused mainly by employees more than from management. I like working here. It can be monotonous at times, but you can make a difference. There is always something new to learn. Sometimes it can be very busy and you have to keep up. Sometimes it can be very slow, but it's up to you have you can use that time. There is a lot of material to learn from, leaders are knowledgeable. Can they do better for the employees, of course, no job environment is perfect, but they try.
5.0
Systems Consultant | Cary, NC | May 23, 2019
Contract work
From NAS installations, Server installations and rollouts to new Virtual systems. System rollouts and supporting various corporate entities in additional assistance.
ProsExposure to new working environments
ConsContract work vs full time position
2.0
Product Manager | Tampa, FL | Nov 26, 2018
Strong BPO - horrible technology provider
I left an awesome job to take what I thought would be a challenging technology position at WNS. The only thing challenging about it was getting the required funding to make the program successful. It was an awful experience.
ProsLittle management oversight
ConsLittle management oversight
5.0
Senior Service Associate | Tower, MN | Jan 6, 2020
Very good
Wns is great opportunity for fresher to build up their carrer in a multional company. People feel proud to work in a reputed company like wns. It is a great platform for fresher in multinational company.
4.0
Senior Project Manager | Houston, TX | May 15, 2020
Considerable freedom in getting the job done
Organization has a number of sophisticated software products and a good client base but they are forced to cut back on the software segment of the business
ProsClient base includes a number of top rate organizations with sophisticated requirements
ConsMarketing staff is not focused on software products
1.0
Customer Service Representative | Columbia, SC | Mar 4, 2020
Highly unprofessional
The absolute worst job I've ever had. I was lied to about my shift hour and ended working 3rd shift from 12:30 pm to 9 pm. The office itself is run like a zoo with people yelling, shouting, starting fights. I during my time there I was witness to an inappropriate relationship between a manager and employee as well as negotiations for a drug deal.
ProsLax work environment
ConsEverything about this job was horrible
1.0
Customer Service Representative | Columbia, SC | Sep 17, 2019
Awful place
I would not recommend this job! Management is horrible! Work load is too high for the little bit pay! This company keeps adding new lines of business with no pay increase! Some managers cannot keep their hands off of associates! They don’t care about their associates at all! Bottom like is over worked and underpaid! Do not apply here!
5.0
Customer Service Representative | Johannesburg, CA | Aug 3, 2019
Excellent and Splendid working enviroment
I can come up with fixated solutions to customer’s queries given the correct training on the product as well as laboring under the correct knowledge. I focus on the niche unattended in order to come up with a solution within the sales department and the customer service since I am equipped in both sectors. I’ve came up to a conclusion that too much training simply means you got the wrong people, since brief equipped training gives birth to an expertly crafted consultant and automatically this gives the business a positive word of mouth through the consultant to the customer and a recognition within the people and a strong brand within the business.
3.0
Customer Service Representative | Columbia, SC | Feb 18, 2019
Ok place to work
Only reason it changed is bc of new management, things went completely left! Before he came it was very chill laid back place to work. I finally left after 2 years
1.0
Customer Service Representative | Columbia, SC | Aug 6, 2018
It was ok until they added more work for the same pay
The job was a good job because you’re off on weekends and you get off no later than 9pm but the added more and more work with no talk of pay increases. We asked for a raise and we were told no because it’s not that much of a difference we are up to 4 lines of business with pay for only 1.
ProsOff on weekends
ConsHealth insurance and pay

Questions And Answers about WNS Global Services

How long does it take to get hired from start to finish at WNS Global Services? What are the steps along the way?
Asked Jul 26, 2016
One day, one interview. Started 3 wks later. Start date depends on training schedule.
Answered Jul 2, 2017
Took me 4 hours Starting with data gathering Then written exam followed by initial interview Lastly, final interview. Job Offer
Answered Jul 1, 2017
The job is work from home . Is this a legit job ? , did they ever mail you a check to get the stuff you need to start the job
Asked Aug 25, 2018
No this job not work from home
Answered Dec 3, 2018
I also got a check from them I think it's a scam. They wanted me to buy an Apple computer and software to get started my check was 3500
Answered Nov 16, 2018
How long is the interview?
Asked Jun 4, 2016
30 min per interview
Answered Jul 1, 2017
The longer the better mines was almost two hours and consisted of three men who were very nice and efficient
Answered Jun 11, 2017
What is the assignments that you must do is it difficult?
Asked Jun 4, 2016
Nothing was hard people were always ready to help
Answered Dec 28, 2017
No difficult assignments
Answered Oct 11, 2017
Do you get off on a weekend?
Asked Nov 13, 2018
If client is visiting, then you may have to come on weekends for preparation for rehearsal for introduction and what to tell and not to tell when client comes. :(
Answered Jan 2, 2020
Yes. On rotation.
Answered Aug 28, 2019