Overall Reviews at Walgreens
Customer Service Representative | Orlando, FL | Mar 26, 2012
fun and active work enviroment
i love working with the staff. they all are down to earth. management is great and they work with your shifts
Customer Service Representative | Orlando, FL | Sep 6, 2012
Working at Walgreens has been very pleasant. A very diferent work enviroment of where I have worked before.
Prosfull time job
Customer Service Representative | Orlando, FL | May 30, 2012
Over-all helping customers
The entire experience was GREAT....each particular issue was almost entirly always different.
Customer Service Representative | Orlando, FL | Jul 9, 2015
Very business oriented workplace.
This a customer service center and with no time to spare. Walgreens is a very competitive business, and very aggressive with the management of their employees. That being said, this is not a work place for the faint harted. Be prepared to hear peoples complaints and be sitting all day taking calls. On the other hand, you get to talk to lots of people and meet good co-workers
ProsGood dental, good eye plan, 401k, stocks.
ConsMedical (average), underpaid.
Customer Service Representative | Orlando, FL | Sep 6, 2016
Great place to work
My overall experience at Walgreens was great. I made pretty good money there and they offered good benefits. I had to find other employment because of a new rule they had which required all of the mailorder rx/pharmacy customer service reps had to pass a pharmacy test and if the person did not pass the test, they would drop their pay. Unfortunately I missed the test by 3 points and I worked there for 5 yrs...the pay cut would've been too great of a cut so I pursued employment elsewhere.
Customer Service Representative | Orlando, FL | Jun 3, 2020
I love working there the employee made my job better my co workers where awesome the company has to pay more compared to other companies in in the same line of business also there human resources is not good Jack Bell need to go back to Human resources classes but the rest of the staff is awesome upper management need to listen to there employees more
Customer Service Representative | Orlando, FL | Dec 20, 2019
Retail environment, so it really depends on the location of the store. Great benefits, works well with family schedules and emergencies. Promotion to Lead can happen quickly but stagnates after. Can be years before Assistant Manager is reached. Overall a good company.
Customer Service Representative | Orlando, FL | Sep 28, 2019
You just have to bk to work, love what you do, get to know your customers and your co workers and remember that you have to do what's right for the buisness
Customer Service Representative | Orlando, FL | Aug 13, 2019
Walgreens does not care about employees.
I believe Walgreens spends a lot of money on advertising and buildings but do not compensate their staff well. The beginning wage is very low and I got 5 or 10 cent raises per year. I worked there 6 years and never made it to 10 per hour.
Customer Service Representative | Orlando, FL | Jun 10, 2019
I loved it i was a resolution specialist which was mostly outbound and that was to call healthcare plans to confirm if patients has valid health care benefit . if not i search for new benefits plan then send for approval to pharmacist.
ProsDifferent food truck every day
ConsOnly 30 min lunch and 2/ 15min breaks