Working at Xerox: Company Overview and Reviews

11004 reviews
Xerox Ratings
Average rating of 11004 reviews on Indeed
3.2Work-Life Balance
3.1Pay & Benefits
2.8Job Security & Advancement
45 Glover Avenue Norwalk, CT 06856
More than $10B (USD)
Computers and Electronics

Popular jobs at Xerox

 Average SalarySalary Range
Customer Service Representative
30 Salaries reported
per hour
Call Center Representative
3 Salaries reported
per hour
Customer Care Assistant
2 Salaries reported
per hour
Customer Care Specialist
2 Salaries reported
per hour
Customer Support Representative
4 Salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 4178 reviews
Health Care
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Xerox Reviews

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Overall Reviews at Xerox

Learning and Development Manager | Norwalk, CT | Jan 22, 2020
Paradoxical and challenging
I have learned immensely due to continual reductions in force with the expectation of having to assume open workloads and full expectation and responsibility of workloads. Best thing about the job is seeing my contributions in operation and the global scope and reach of a fully functional IT environment. Hardest part is the acute management silence and ongoing turnover, HR RIF/IRIF actions, funding.
Senior Technical Analyst | Cary, NC | Jan 14, 2020
Benefits could be better
Benefits and pay were not that great. I actually enjoyed my job, however the company is not willing to pay. Worked there for a total of 10 years with only 2 raises, as the company always stated they were on a pay freeze.
Research Chemist | Wilsonville, OR | Feb 6, 2020
Great place to work - before all the layoffs
During my time at Xerox, I greatly enjoyed the professionalism of the atmosphere, collaborate with co-workers, and everything I learned in my position. The Ink R&D Dept was fantastic. The management was some of the best I've ever experienced, the team was very supportive, and the work we did was quite exciting. Sadly, Xerox restructured and laid off entire departments and sold others. So the Ink R&D department is now part of another company (3D Systems). Many of the same team work there... so this review would probably apply more to the people in that company now. Since I've never worked for 3D Systems, I couldn't say for sure.
Lean Six Sigma Specialist | Rochester, NY | Jan 18, 2020
Good company to work for.
Would recommend the company to my friend to work for. Good benefits, meeting requirements of today’s family life. Medical coverage quite good according to current current life requirements.
ProsResonance job security. Good environment to be in.
ConsChange management not always benefits the company grows and stability. It
Network Administrator | Norwalk, CT | Nov 18, 2019
Xerox who?
The company who INVENTED the “mouse”, the “Icon” and “video conferencing” concepts NO LONGER EXIST. The old family oriented Xerox Corporation with great environment to work, where friendly people worked with passion for a better company, great achievements and success is GONE. Board of directors, share holders and top executives are looking out for themselves ONLY, there is no positive feedback for employees.
Director of Information Technology | Austin, TX | Jan 26, 2020
Was fun while it lasted
If there was more communication and structure in the organization the goals would be achieved. We are also lacking in a comprehensive benefits program and lack of 401k or other incentives. Bonuses are never awarded even though they are spelled out in the offer letter.
ConsLeadership vision, benefits
Print Manager | Austin, TX | Oct 16, 2019
Great company
Xerox, like other copier manufacturers, is struggling with the transition of accounts to the channel partners. I think the dust to settle now, and things are smoothing out.
ProsGreat support
ConsA lot of cumbersome processes
Senior Account Executive | Portland, OR | Oct 29, 2019
Good company
Xerox is a good company with excellent trining. I worked for a subsidiary of Xerox, GIS. Global Imaging Systems. I was a director of training and development, working with managers and sales people in alignment with Xerox sales learning curriculum.
Equipment Service Technician | Norwalk, CT | Mar 23, 2020
You're better off at McDonalds
No job security. they are constantly laying people off. The customer is dead last while shareholder value is their only concern. They've laid off or re-badged most of the knowledgable workforce and are replacing everyone with Central American workers for a fraction of the price. The customers and remaining employees are frustrated at the lack of experience and expertise in the new workers and are looking elsewhere. Xerox is nothing but a holding company at this point, marketing others products and selling them as their own.
Customer Service Representative | Dallas, TX | Jan 18, 2020
Technical, Mechanical - 30 Years there. Looks like print industry is finally slowing to a point where it is less viable. Would have liked to finish my career there but all is going to outsourcing.

Questions And Answers about Xerox

Does xerox offer insurance plans?
Asked Feb 10, 2016
Xerox does offer a good amount of insurance as part of it's benefits. The dental, life and other misc insurances are great. The health insurance is OK, but has a high deductible. To help with this they offer a HSA and employer contributions to it.
Answered Jun 9, 2018
Yes. It is not good and very expensive. I assumed, as a Fortune 500 Company, it would be good, but it is not worth having. Also, they never respected the out-of-office I would set in my calendar, so I was always canceling appointments anyway.
Answered Sep 15, 2017
If you were in charge, what would you do to make Xerox a better place to work?
Asked May 8, 2017
Better equipment and a straight forward compensation process for pay day.
Answered May 19, 2020
I would have managers actually visit there underlings once and a while to truely messure them on their services and understand their daily ruitene
Answered May 14, 2020
What is the company culture like, and do you think most Xerox employees are happy with their jobs?
Asked Apr 6, 2016
I'm a very long term employee, and for the most part, I have always been treated fairly well. In my current job, I am highly valued and very well treated. I love my job, and currently have the best manager of my career. Your manager (in most jobs) makes a huge difference in your attitude toward the company and your feelings of accomplishment. If you expect things to not will be very disappointed. Things in today’s world change quickly, companies need to move with the times, or face extinction Old ways and old thinking lead to a company’s demise. While Xerox is no longer the gem of Wall street it once was, it still provides a good salary, benefits and work environment especially if you are a professional.
Answered Feb 24, 2018
Judging from most answered questions it appears that Xerox Has lost it's professionalism trust With employees plus it has lost all honor from the time I worked in Xerox 1979. Xerox was best known for best organization in all departments, HRpolicies and procedures. Every employee had an even fare Medical HOMO Insurance group plan. Xerox needs a lead CEO to run the company on an even margin. A leader that can run the whole corp. Respectfully and honestly.
Answered Feb 8, 2018
Does Xerox pay weekly or biweekly? Is there anyone here that works from home with Xerox?
Asked Mar 16, 2016
Biweekly for exempt employees. Many folks work from home.
Answered Oct 26, 2018
Pay schedule can vary depending on department and salary vs hourly. Everyone I know is paid every two weeks on Friday.
Answered Jun 9, 2018
What tips or advice would you give to someone interviewing at Xerox?
Asked Feb 1, 2017
Make sure you know what shift you need and they need to make more available.
Answered Feb 9, 2020
Dellcine any interview requests or job offers that are received from them
Answered Dec 28, 2019