PT Health Center Receptionist

Sierra Winds - Peoria, AZ (30+ days ago)4.5


JOB TITLE: Health Center Receptionist

EXEMPT STATUS: Non-Exempt

REPORTS TO : Health Information Manager

DEPARTMENT: Health Center

GENERAL SUMMARY

The Unit Clerk is responsible for assisting the nursing staff with clerical duties and communication with direction from the Health Information Manager; updates the computer system with essential information. Maintaining and monitoring supplies required to operate the department and inform Manager.

ESSENTIAL JOB DUTIES

  • Answers incoming calls, takes messages and relays messages using appropriate equipment. Proper office etiquette is answer on second ring. “Good morning, afternoon, evening, Sierra Winds, this is _____, how may I help you?”
  • Greets and directs families, visitors and other individuals. Answers basic questions or refers individuals to Charge Nurse.
  • Assists in thinning and maintaining charts, as well as assembling new charts as needed and entering new admit information (face sheet) into computer as needed.
  • Assists with clerical functions, computer data entry, and follow-ups involved in health care admissions, discharges, and room transfers.
  • Maintains files/drawers, keeping documentation up to date.
  • Maintains an orderly, safe and sanitary work stations and pantry.
  • Assists supervisor with statistical compilation of data, reports and information as required.
  • Maintains complete confidentiality regarding resident records.
  • Schedules/fills out requisitions for resident labs and X-rays.
  • Orders unit supplies as needed and directed by supervisor.
  • Performs specific work duties and responsibilities as assigned by supervisor.

OTHER DUTIES:

  • Attends in-service training and education sessions as assigned by supervisor.
  • Posts/removes memos as required. Maintains nursing employee lounge bulletin board in a neat and orderly manner.
  • Assists with the fax and copy machines as needed.
  • Maintains nursing station with required nursing forms.

QUALIFICATIONS:

  • High school graduate. Ability to communicate effectively in English and perform simple arithmetic.
  • One year experience in Microsoft Office.
  • One year experience in a health care setting preferably in long term care and knowledge of medical terminology.
  • Requires good judgement to plan, perform and set-up sequences within standard procedures. Requires analysis of facts and information to take action following established guidelines.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS :

  • Normally works in well lighted, comfortable surroundings.
  • Must be able to concentrate with frequent interruptions.
  • Must be able to sit for up to ninety percent (90%) of the work day.
  • Must have manual dexterity for typing and filing.
  • Occasional walking; frequent bending, reaching and stooping.
  • Must be able to lift and carry up to fifty (50) lbs. independently.
  • May be exposed to communicable diseases including the HIV and HBV viruses, unpleasant odors, and combative behavior.

HOSPITALITY FOCUS:

Sierra Winds fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

  • We greet residents, employees and guests warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We strive to anticipate resident, employee and guest needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We embrace and value our differences.
  • We make residents, employees and guests feel important.
  • We ask “Is there anything else I can do for you?”
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.

Days: Saturday and Sunday

Hours: 8am-8pm

Job Type: Part-time

Salary: $11.00 /hour

Job Type: Part-time

Salary: $11.00 /hour

Experience:

  • Office Administration: 1 year
  • Customer Service: 1 year
  • Receptionist: 2 years

Education:

  • High school