Now Hiring! Extremely Flexible Schedules Available
Customer Service Agents – Work from Home Anywhere In the USA—LOOKING FOR DAY COVERAGE
10 Positions Open!
Job Description: SuperJeweler Needs The Most Responsive and Friendly People!
We are staffing our Customer Service Group. They are people who really care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders to facilitating returns, to tracking packages and more. If you are a truly helpful person, and you can think quickly to reply to customers, you will love this position.
Job Duties: Your day to day
- Solve problems efficiently: Quickly, friendly, competently, efficiently
- Make it personal: You really want to help
- Inspire customer loyalty: Happy customers come back again and again
- Listen Carefully: You care
- Emphasize our effort: Every team member at SuperJeweler truly cares about our customers
What Benefits do you offer?
- Big discounts on amazing jewelry
- Growth / Promotional Opportunities
- Paid Training
- Lots of hours and incredibly flexible
- Pay = $12.00 Per Hour
Essential Functions: Here is what you will be doing
- Address customer questions and concerns regarding product and delivery information
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
- Successfully negotiate and appease customers using a variety of methods established by SuperJeweler.com.
- Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
- Perform other duties as assigned
Qualifications: What you need to apply
- Some College
- 2 years previous customer service experience
- Ability to manage your schedule and work from home
- Strong communication skills
- Excel, word, internet
Important Facts: MUST HAVE THESE FOR CONSIDERATION
- Must have a computer/PC/MAC with compatible OS
- Must have a computer USB headset with microphone
- Acquire a minimum internet upload speed of 6 Mbps and 10 Mbps of download speed before training (Not sure if you have this? Check here: http://speedtest.wsgc.com/ )
Since 1999 SuperJeweler.com has been offering amazing jewelry at the absolute lowest prices. We scour the globe looking for the best deals on diamonds, gemstones and fashion jewelry.
All of our diamonds come from ethical, conflict-free suppliers. We buy direct from the source and pass the savings on to our customers. You simply will not find a better deal on jewelry anywhere. We have been featured on television shows such as The Price is Right, Dr. Phil, The Doctors and The View and in magazines like Woman's World and Good Housekeeping. We stand behind everything we sell. All of our jewelry comes with a Lifetime Guarantee and a no-risk 60 day money-back guarantee. We ship to every country on the planet for FREE and have served millions of customers worldwide.
Job Types: Full-time, Part-time, Temporary
Pay: $12.00 per hour
- Day shift
- Monday to Friday
- Night Shift
- Customer Service: 2 years (Preferred)
Communication method(s) used:
Typical start time:
Typical end time:
Company's Facebook page: