Supply Chain Customer Service Manager

Navistar, Inc. - Lisle, IL3.6

Full-timeEstimated: $71,000 - $91,000 a year
The Supply Chain Customer Service Manager will be responsible for :

Setting team direction, deploying resources, and managing others

Provide guidance and support to team members, making decisions according to established procedures, policies, and key metrics

Training and developing employees

Managing a support team responsible for locating critical truck parts

within 24-48 hours

Reduce active truck down order count year over year

Work with suppliers and internal teams including procurement,

engineering, and production to overcome constraints with expediting

critical parts

Support a lean culture through process improvements

Navistar International Corporation is a leading North American truck manufacturer with great products, strong market positions and best-in-class distribution. For 175 years we have had a 100% commitment to doing what it takes to satisfy our customers, and our commitment today is as strong as ever. We are rededicated to strengthening our core businesses. Our recent investments and product launches position us for success. It all starts with a comprehensive approach and a team effort from our employees. So we’re looking for exceptionally talented and results-oriented individuals to join us and deliver on our promises to our customers, dealers, employees and shareholders.

Think Navistar! It’s Uptime!

Position Purpose and Requirements

This role will support one or more of the following functions: material and services sourcing, procurement, supplier management, production planning, transportation, inventory control, distribution, and process reengineering.

Basic Requirements:
Bachelor’s degree and at least 6 years of materials management or supply chain experience
At least 1 year lead experience

Master’s degree and at least 4 years of materials management or supply chain experience
At least 1 year lead experience

At least 8 years of materials management or supply chain experience
At least 1 year lead experience

Additional Requirements
Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills:
Candidates with Trucking &/or Automotive Manufacturing Supply Chain Customer Service experience will receive Priority consideration

Dealing with Ambiguity
Ethic's and Nvistar's Values
Problem Solving
Time Management
Confronting Direct Reports
It's Uptime at International
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It's Uptime at International

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.