***Please apply on bridgesofamerica.com***
Progress your career with the largest and fastest growing Community Re-Entry and Residential Therapeutic Community services provider in the nation. Bridges International is the oldest and most successful private non-profit provider of re-entry services in the state of Florida and has expanded its services to inmates and probationers globally. We provide a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for offenders and probation populations. Here at Bridges of Florida we strongly believe that "A Man Can Change."
SUMMARY: The Director of Quality Management of Behavioral Health Programs is responsible for ensuring the quality and effectiveness of all current and future curriculum selection. This position will also act as a consultant to programs regarding the training, and implementation of approved curriculum, including but not limited to: Substance Use Disorder Treatment, Educational, Vocational, Therapeutic Community, Life-skills, Reentry, Behavioral Health, and Medication Assistance Treatment programming. Responsibilities also include providing vision, direction, and leadership in designing and maintaining cutting edge, evidence based, family-inclusive, highly-effective, best practices in behavioral health programming internationally and within the parameters of each Program’s local, municipal, state, and federal statutes, contracts, and grants.
SUPERVISORY DUTIES: Under the supervision of the Director of Programs, the Director of Quality Management of Behavioral Health Programs will be responsible for daily management and operations of Bridges International Behavioral Health Program. This position will provide administrative/clinical supervision to the program staff to ensure all services are delivered according to local, state and federal laws and in compliance with contractual requirements. The Director is responsible for ensuring quality of care for all behavioral health participants, including but not limited to, service delivery, medication management, and Behavioral Health therapy.
- Oversee all quality-related activities of the programs of Bridges International and its affiliates, National and International.
- Coordinate the process of monitoring, measuring, and assessing the delivery of program services in order to achieve high quality, trauma-informed, effective program services.
- Design and Developing Behavioral Health programs to address Transition and Re-Entry Needs of Criminal Justice Involved Persons and their families and communities that are designed to divert from or reduce risk of recidivism to incarceration, including a full continuum of services from Screening and Placement through to Housing and Employment, including but not limited to Substance Abuse, Mental Health, Trauma Informed, Gender Responsive, Educational, Vocational, Family, and Life Skills Programming.
- Develop, monitor, and revise as needed the Quality Management Plan for Programs of Bridges International affiliates, National and International.
- Develop, implement, and manage the collection and reporting of essential measures for Data- Driven Services.
- Develop and implement metrics and performance targets that assess compliance with regulations and best practices.
- Ensure all programs comply with and understand the quality management program, reporting elements, and regulatory requirements. Be a part of the Program Corrective Action Response Team in the event that a program is found to be substantially out of compliance with standards as set by the Company.
- Identifies through analysis a summary of issues and/or policies that have the potential to negatively impact licensing, contracting, and/or program outcomes and make suggestions for changes and improvements.
- Ensure through annual review of Policies and Procedures that the programs are following regulatory agencies, contracts, accreditations standards, company standards, and are evidence-based, data driven, and have trauma-informed best practices.
- Utilize quality assurance and quality improvement evaluation methodologies for measurement of compliance to sustain external audit readiness at all times. Submit summary quarterly reports to Administrative Council and State Leadership detailing the findings of the prior quarterly audits, noting outstanding achievements, program trends, and particular problem areas.
- Ensure compliance with all applicable codes, rules, laws, standards, and contracts, including but not limited to States’ and Counties’ Departments of Corrections, ACA, DCF, SAMHSA, CARF standards, and Trauma-Informed Care, as well as with best evidence-based practices for all affiliate programs, National and International.
- Maintaining current and accurate curriculum, and counselor/supervisor handbooks, ensuring compliance with all applicable codes, rules, laws, standards, and contracts, including but not limited to States’ and Counties’ Department of Corrections, ACA, DCF, CARF standards, and Trauma-Informed Care, as well as with best evidence-based practices for all affiliate programs, National and International.
- Develop audit tools which meet the needs of each level of care serviced, including but not limited to the credentials of Licensed and Certified Qualified Professionals for compliance with regulations of co-occurring service delivery.
- Submit quarterly reports to the Administrative Council detailing the status of every program license in all BI/BOA affiliates, National and International. Provide quarterly outcome reports to Administrative Council for the purpose of continued quality improvement and co-develop and/or coordinate data-driven training plans for affiliates, National and International.
- Participate as part of the Administrative Team in the licensing, development, and implementation of planned and potential program development initiatives in all BI affiliates, National and International.
- Coordinate training-of-trainers for essential BI/BOA trainings such and oversee the implementation of programmatic training to include, but not limited to TC Immersion Training.
- Perform other job-related duties as assigned by immediate supervisor
COMPETENCIES: Excellent verbal and written communication skills. Detail oriented. Proven record of ethical decision making. Excellent problem solving/analysis skills, Communications proficiency, Time and project management, Ethical conduct, Great decision making, Excellent administrative skills, Excellent training and public speaking skills.
PHYSICAL DEMANDS: Must be able to travel on short notice and work extended hours as required.
EXPERIENCE: A minimum of 10 (ten) years in managing Correctional Programs, Substance Use Disorder Treatment, and Transition Reentry of justice-involved offenders within a Therapeutic Community Model required. A minimum of (10) years of caseload experience in the Treatment of Behavioral Health Disorders and (5) five years of experience with co-occurring disorders. A minimum of (5) five years in Quality Management required. Experience with Education, Vocational, and Chaplaincy Programs within a correctional setting a plus. A minimum of 10 years of supervisory/leadership experience required.
EDUCATION: Master’s degree in the social sciences or public administration areas and MCAP (preferred) in order to meet the minimum requirements for a “qualified professional” per the F.S. 397 or state identified administrative code. LMHC/LCSW/LMFT and experience in a full continuum of Behavioral Health Modalities and levels of care required.
CERTIFICATIONS: Masters Certified Addiction Professional (MCAP) preferred and meet the minimum requirements of Qualified Supervisor per the F.A.C. 65D-30 and or the state Admirative Code.
% OF TRAVEL REQUIRED: 75%
Education and Experience maybe substituted for each other on a year-for-year basis as deemed applicable.
***Please apply on bridgesofamerica.com***
Job Type: Full-time
- Quality Management: 5 years (Preferred)
- Behavioral Health: 10 years (Preferred)
- LMHC/LCSW/LMFT (Required)