Full Job Description
The Coordinating Center is seeking Supports Planners to join our Howard County team in providing care coordination to clients in our Community First Programs division. As a Supports Planner you will provide quality case management to clients with complex physical disabilities and/or psychosocial challenges, creating individualized plans of service while supporting the goals of the clients in the community.
The Supports Planner is responsible for providing care coordination for clients with physical disabilities and is the primary point of contact with clients by performing on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with clients. Other duties include:
- Secures information such as medical, psychological, and social factors contributing to client's situation, and evaluates these and client's capacities to assist in the development of plans of service for coordination services.
- Promotes positive health behaviors to support optimal health and well-being.
- Provides consistent telephone contact with client, family members and caregivers to assist with the coordination of services per The Center’s protocol adhering to contract requirements by monitoring the existing plans of service.
- Collects information to assist the development of plans of service provided to clients.
- Accesses and records client and community resource information and care coordination activity.
- Manages multiple priorities and tasks with flexibility to enhance service coordination services
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Bachelor's degree (B. A.) from four-year college or university in health/human services or related field.
- Two years related experience and/or training and working knowledge of housing, social service and individual support services; Medicaid services or Home and Community Based Waivers is desirable.
- Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships. Ability to read and interpret documents such as employment paperwork, assessment reports or medical records, and procedure manuals. Ability to write routine reports and correspondence.
- Ability to travel throughout the state of Maryland estimated to average about 50% of work schedule
We are looking for qualified candidates who:
- Support the mission and values of The Coordinating Center
- Share a strong commitment to person-centered and family-centered planning
- Demonstrate an ability to communicate effectively with clients and community providers
- Demonstrate an ability to provide quality case management and documentation
The Coordinating Center provides great benefits including:
- Comprehensive Benefits package including PTO, Holidays, and matching 403(b)
- Tuition reimbursement
- Professional Development opportunities
- 1:1 training and mentoring
If you are interested in this position or any other position at The Coordinating Center, please visit our website and apply on our Careers page.
Job Type: Full-time
- Case Management: 1 year (Required)