Senior Engineer - Enterprise Observability & Site Reliability (Apps Systems Engineer 6)

Wells Fargo - New York, NY

Full-time
Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

At Wells Fargo, the Chief Technology Office (CTO) organization is leading technology transformation in a multi-cloud technology landscape by developing and delivering innovative products that delight our customers and speed to market banking products. As part of the CTO Site Reliability Engineering (SRE), the Enterprise Observability Team is responsible for delivering innovative, scalable, stable, and secure products that provide deep business insight, operational insight, and predictive analysis. As a member of the team, you will be a key contributor to the development of products that provide full stack observability including application monitoring, logging, alerting, visualization, machine learning and artificial intelligence (AI/ML).

As part of the Enterprise Observability team, the Senior Engineer will design, develop, and implement a unified logging layer with primary responsibility to roll out standard Logging Libraries integrated into the CI/CD toolchain (Artifactory) and provide guidance on code refactoring with developers. As part of the Observability team, you will integrate and assist in building logging architectures including Kafka, LogStash, Splunk, and ElasticSearch / ELK. You will be responsible for implementing unified logging layer that streams petabytes of application data and ensuring that all data including confidential data adheres to security standards and policies by implementing necessary controls as code (masking, formating, etc.). As a Senior Engineer, you will partner with internal customers, architects, engineers to gather requirements to build unified logging layer and products that are scalable, stable, and secure while leveraging Agile methodology.

Required technical expertise with the following technologies:
  • Expert Java or .Net programming experience
  • Standard Logging Libraries development, integration, enterprise deployment and code refactoring
  • CI/CD / DevOps Tools: Artifactory, uDeploy, Jenkins, TFS, Github
  • Streaming and Logging Platforms: Kafka, Splunk, Elastic Stack (Elastic Search, ELK, LogStash)
  • Experience working in Agile Methodology and Scrum to deliver products and features including use of Agile tools like Jira
Prior experience with the following technologies is highly desired:
  • Programming experience with (1) or more: Python, Perl, Go/Golang, Shell, PowerShell and data formats (XML, JSON)
  • Data Platforms: MongoDB, Hadoop, Greenplum, Cassandra
  • Enterprise Application Performance Monitoring (APM) Tools: AppDynamics, Introscope, Dynatrace, RTView, ITRS Geneos, Tivoli Netcool
  • Event Management: Remedy, Everbridge, PagerDuty
  • Hybrid Cloud Platforms including AWS, Azure, Pivotal Cloud Foundry, Pivotal Container Service (PKS / Enterprise Kubernetes Platform), Kubernetes, Docker
The preferred location for this role is Charlotte-NC. Other locations that can be considered are: New York-NY, Chandler-AZ, Des Moines-IA, and San Francisco-CA.

Required Qualifications

10+ years of application development and implementation experience
10 + years of .Net and Java application development experience or a combination of both
1+ years of DevOps experience

Desired Qualifications

Excellent verbal, written, and interpersonal communication skills
Scripting and automation experience
Agile experience
Ability to manage efforts that require integration of multiple technology systems, operations, or processes
Strong knowledge of technology with emphasis on the following: development operations, Software Development Lifecycle (SDLC), (including quality assurance, problem and incident management, configuration management, application infrastructure services (e.g. middleware), platform management, information security architecture, IAM (identity and access management), enterprise architecture, cloud, third party hosted solutions, application risk assessments, information management, enterprise data, CRM services, and books and records)
Knowledge and understanding of Information Technology governance risk and compliance processes such as; policies, control standards, risk management concepts, or information security
Knowledge and understanding of test driven application development
Source or version control tools experience
Ability to identify and manage complex issues and negotiate solutions within a geographically dispersed organization
Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams
Ability to consult at the highest technical level on design: planning, integration, implementation, scalability, and problem definition
A BS/BA degree or higher in information technology

Other Desired Qualifications
  • 3+ years of experience with secure DevOps and deployment automation to cloud environments
  • 5+ years of experience with build and deployment of applications using CI/CD / DevOps tools like Artifactory, Jenkins, Github, uDeploy, TFS, Ansible, etc.
  • Streaming and Logging Platforms: Kafka, Splunk, Elastic Stack (Elastic Search, ELK, LogStash), JMX
  • Enterprise Application Performance Monitoring (APM) Tools: AppDynamics, Introscope, Dynatrace, RTView, ITRS Geneos, Tivoli Netcool
  • Event Management: Remedy, Everbridge, PagerDuty
  • Programming experience with (1) or more: Python, Perl, Go/Golang, Shell, PowerShell and data formats (XML, JSON)
  • Experience with various data platforms: MongoDB, Hadoop, Greenplum, Cassandra, SQL Server, Oracle, etc.
  • Experience working with Hybrid Cloud Platform Providers and Containers including AWS, Azure, Pivotal Cloud Foundry, Pivotal Container Service (PKS / Enterprise Kubernetes Platform), Kubernetes, Docker
  • Experience building and integrating REST/SOAP Services and with related technology including Swagger, RAML, JSON
  • Microservices development using tools like Spring Boot, DropWizard, WSO2, Spark, and Play
  • Experience with API Management (Apigee), Service Bus (Apache Camel, Apache CXF, JBoss Fuse, Mulesoft) and J2EE Servers (Tomcat, Jetty, Websphere, WebLogic, JBoss)
  • Responsive Web UI development with HTML5, Node.js/JavaScript and related frameworks like Angular, React, Vue
  • Experience with application security (SSL, Encryption, Oauth, etc.)
Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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