Front Desk Associate (Full-Time) - The Harrison

Action Property Management - San Francisco, CA (30+ days ago)4.0


Action Property Management, a premier management company, is seeking Front Desk Associates to join our team at our luxury high-rise association, The Harrison located in San Francisco.

Schedule: 2pm-10:30pm Wed-Sat and 9am-5:30pm Sunday.

Compensation: $19.00 per hour

Job Description
Under the direction of the assigned supervisor, the Front Desk Associate is the first point of contact for people entering the lobby or calling the association. As such, the Front Desk Associate must at all times display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing people who have approached the Front Desk. The Front Desk Associate is expected to possess a working knowledge of the Association's rules, policies and procedures, as well as familiarity with the Association's amenities and surroundings in order to assist residents and their guests.

Essential Duties and Responsibilities

  • Represent Action Property Management and the association by greeting residents and guests in a welcoming and professional manner
  • Answer phones, address individuals at the Front Desk.
  • Monitor lobby activity and maintain the lobby appearance.
  • Restock and organize supply room, pantry closet, and package room. Set up beverage and pastry station
  • Assist residents with maintenance work orders.
  • Daily Activity Reports.
  • Assist with basic concierge services
  • Receive and distribute resident packages
  • Understand and implement Emergency Procedures when required.

Qualifications

  • At least 1 year face to face customer service experience. Preferably in hospitality, property management, high end retail, or fine dining.
  • Flexible schedule
  • Professional verbal and written communication.
  • Personable and engaging
  • Strong multitasking skills.
  • Ability to exercise sound judgment.
  • Team player

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Type: Full-time

Salary: $19.00 /hour

Experience:

  • Customer Service: 2 years