Plans, organizes, and coordinates various department activities, functions, or events. Performs diversified administrative duties such as typing, scheduling appointments, record keeping, database administration, etc.Maintains statistical data and distribution as required.
High school graduation or equivalent; Associates degree, business courses or administrative/secretarial training preferred.
3 years administrative/secretarial experience.
No special certification, registration or license required.
Knowledge, Skills & Abilities
Strong working knowledge of Microsoft Word, Excel, and Access software applications. Excellent verbal and written communication skills. Transcription skills preferred.
Primary Duties and Responsibilities
Answers telephone, screens and routes calls, takes messages and provides prompt and appropriate assistance to callers. Resolves problems/issues or directs callers to appropriate resources. Picks up, opens and routes incoming mail and distributes correspondence and other material. Receives deliveries.
Arranges meetings, conferences, seminars, and other related activities for the department. Monitors and orders supplies and requests maintenance of office equipment.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
Investigates and resolves problems. Takes initiative to determine appropriate action and resolution of various day-to-day matters, issues and projects within scope of authority. Exercises independent judgment with respect to real and potential problems and brings such matters to the attention of appropriate party with recommended action, when appropriate.
Manages the administrative function of the department. Plans, organizes and coordinates special projects, programs and/or events for the department.
May assist in the selection, training, orienting and assignment of department staff. May assist with development of standards of performance management planning. May initiate or make recommendations for personnel actions. Maintains personnel records and prepares and submits personnel forms. Prepares and submits weekly payroll data sheets, collects and distributes payroll checks and resolves payroll issues within the department.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.
Participates in multidisciplinary quality and service improvement teams.
Performs other duties as assigned.
Processes check requests, invoices, billing and purchase orders. Prepares weekly or monthly statistical reports of charges to department budget. Maintains accurate database and filing systems for the department.