Primary duty is to identify insurances requiring pre-authorization for scheduled procedures, ensuring pre-authorization is obtained. Responsible for accurately documenting pertinent authorization information in all related billing systems. Responsible for benefit verification for identified services and communicating benefit details to requesting department. Requirements include the ability to perform at a high level and multi-task in fast paced environment; excellent communication, attention to detail, problem solving, troubleshooting, and time management skills. Coworker must be able to adapt to constant change and perform in a stressful environment. Coworker is responsible for data integrity in all systems utilized for job functions. Responsible for the delivery of Parkview Health Standards of Behavior, quality performance, and service excellence.
Must be a high school graduate or the equivalent with GED. Medical terminology preferred.
Minimum of two years experience in health care setting, call center, or clerical position, including experience using Microsoft Office applications required. Registration experience preferred. One year insurance pre-authorization experience preferred.
Must have excellent verbal and written communication skills. Must be able to demonstrate a working knowledge of general computer skills and applications. Demonstrate ability to multi-task and work independently using critical thinking skills.