Communications Associate, Operations

JP Morgan Chase - Plano, TX

About Chase:
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.7 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: Nearly 5,000 branches in 28 states and the District of Columbia, 16,000 ATMs, mobile, online and by phone. For more information, go to

The Position:
The Chase Communications team is seeking a Communications Senior Associate to help us continue our journey to deliver high-impact communications that drive business outcomes.

In this role, you will work with employees at all levels to support business and culture initiatives across Chase. Our communications reflect a modern, multi-media and ‘next-gen’ style, so we’re looking for someone who can turn raw business information into compelling stories across a variety of channels (video, intranet, mobile, etc.).

As part of our high-performing team, you’ll also be asked to write internal messages, support internal events and meetings, and help manage day-to-day communication needs. Having experience and the ability to confidently work with senior-level executives and effectively partner across teams to achieve shared goals is essential for success in this role.

Above all else, you’ll need outstanding and versatile writing skills along with the ability to translate business knowledge into clear, concise messages and deep experience with multi-media platforms.

Required skills:
Bachelor’s Degree in Communications, Marketing, Journalism or related field along with 5-7 of years of communications experience in corporate environment.
Advanced knowledge and experience developing corporate videos (pre-production through post-production and delivery), preferably using the Adobe Creative Suite.
Above average experience with Microsoft SharePoint and/or intranet design and management.
Superior writing, presentation and editing skills. Must be able to demonstrate versatility in executing various writing styles and voices, including journalistic and executive writing.
Must be able to demonstrate speed, flexibility and adaptability. We need a go-getter with the ability to deliver on tight deadlines – and sometimes outside traditional business hours.
A self-starter, quick learner, team player who has a desire to work in a dynamic environment and feels comfortable dealing with ambiguities.
Outstanding judgment, problem-solving ability and resourcefulness.
Creative mindset and ability to generate new ideas.

Strong Plus:
HTML and/or graphic design abilities
Communications program/project management experience
Change management communications experience