Join our mission to revolutionize the plant-powered universe as our BADASS Administrative Assistant, propelling The Vegan Gym to soaring new heights! You must be self-motivated, hungry to learn and grow, driven, and willing to always go the extra mile for our audience, clients, team, and company.
Job Description
The Vegan Gym is at the forefront of the vegan health and fitness movement, offering unparalleled online coaching services to those passionate about plant-based living and optimal health. As we continue to grow and impact more lives, we're looking for an independent, highly motivated, enthusiastic Administrative Assistant to join our team.
This is a full-time, remote position. In this position, you will be part of our Operations Team and report to Kira, our Director of People & Operations. You will be our team’s Swiss Army Knife, with the skills and drive to help wherever needed. Some general responsibilities you will oversee include creating processes and workflows to improve team efficiency, managing state payroll and tax filings, organizing EPIC vegan events (the best vegan events in the world, in our humble opinion), and generally doing everything needed to keep our team running as effectively as possible. You will be an integral part of a rapidly growing team on a mission to change the world!
What you will be doing in this role MATTERS. The Vegan Superhero Academy is changing thousands of lives and making a massive impact in the world by helping to spread veganism. You can directly transform lives in this position and play a critical role in spreading the vegan message!
Key Responsibilities
- As mentioned above, in this role, you will be our team’s Swiss Army Knife, which means that you will be wearing a lot of hats. Your responsibilities will be dictated by the ever-evolving needs of our team, but here are some main responsibilities you will be part of:
- Manage calendars, schedule meetings, take meeting notes, and coordinate team events. Ensure all appointments, meetings, and events are organized and run smoothly, optimizing team productivity and efficiency.
- Help plan, organize, and run team and client events. Running events could include grabbing groceries for our team, cooking team meals, doing 46 laundry loads of bedding and towels in a laundromat after a client retreat, packing up a moving truck to move gear to an event, and just generally doing whatever is needed to make every event run smoothly and be better than our last. It’s also important that you bring energy and enthusiasm to create memorable experiences for our team and clients.
- Keep financial records organized and up-to-date in Quickbooks, upload receipts, pay vendors, and collaborate with our accountant to ensure smooth financial operations.
- Welcome new clients, assist them through onboarding, check in with them at various points along their journey to see how things are going, and acknowledge all they accomplished in our program with thoughtful graduation emails. You will also help foster supportive and vibrant online communities for our clients and audience.
- Contribute to the creation and scheduling of engaging content that brings massive value to our audience, and respond to social media comments. This includes documenting and highlighting client success stories to build trust and credibility.
- Manage our support inbox and respond to client inquiries promptly and professionally, maintaining a high standard of customer service and ensuring client satisfaction.
- Ensure all company documents are up-to-date, well-organized, and easily accessible, maintaining a high level of order and efficiency.
- Update process documents, systems, and automations to ensure smooth operations. Monitor and analyze the effectiveness of all initiatives you are involved in and provide insights and recommendations for improvement.
- Quickly learn and master new software programs like Asana, Airtable, ChatGPT, Zapier, Cronometer, Canva, etc. to maximize our team’s efficiency, and utilize spreadsheets and other data analysis/reporting tools to track company metrics. Furthermore, you will provide technical support to the team as needed for all of the software programs we use.
- And everything else a Swiss Army knife needs to be able to do!
Requirements
To qualify for this position, you MUST:
- Be a vegan who is passionate about veganism, fitness, and plant-based nutrition
- Be 100% aligned with our Core Values
- Be highly competitive and on FIRE to make a massive impact in the world!
- Have an extremely high level of work ethic
- Be able to professionally and effectively communicate with lots of different personalities, from team members to clients to partners and vendors, through a variety of platforms (texting, email, Zoom video calls, in-person, etc.)
- Be tech-savvy and extremely comfortable learning new software programs
- Have access to high-speed internet during all working hours
- Be exceptionally organized and detail-oriented (our team believes excellence is in the details)
- Possess excellent communication skills, both written and verbal
- Enjoy working collaboratively as a team player
- Have a passion for promoting a vegan lifestyle and helping others thrive
- Be adaptable and ready to tackle a variety of tasks (often under tight deadlines) with enthusiasm
- Be proactive and able to anticipate the needs of the team and clients
- Have customer service experience (please be sure to detail this in your application)
- To thrive in this position, you must be EXTREMELY detail-oriented. Our team firmly believes that excellence lies in nailing every detail.
- Event planning experience is a huge plus!
- Skills in graphic design and/or website/funnel/landing page building are also huge pluses! (please be sure to add links to your creative work in your application)
Benefits
- You can work from home (or anywhere in the world)
- You'll have a direct role in transforming thousands of lives and have the opportunity to watch their transformations from start to finish!
- The opportunity to spend all of your work time with other awesome vegans! Our entire team and all of our clients are vegan!
- You will have paid time off and can work flexible hours.
- A dynamic, supportive, and purpose-driven work environment.
- There is huge growth potential and endless opportunities within our fast-growing team!
- The chance to make a significant impact in promoting health, wellness, and veganism.
- Limitless opportunities for personal and professional growth! For example, at The Vegan Gym, we have a Team Book Club that allows us to grow and learn together. Some recent books we’ve read as a team include Atomic Habits by James Clear, Extreme Ownership by Jocko Willink and Leif Babin, Shoe Dog by Phil Knight, Unreasonable Hospitality by Will Guidara, and The Ideal Team Player by Patrick Lencioni.
- Company-covered travel and accommodation expenses for attending team events like our Vegan Superhero Retreats (see video below). Attendees have called this retreat “The BEST experience of my life!” and “A truly life-changing experience.” One attendee who has been to hundreds of vegan events over the past 30 years called the Vegan Superhero Retreat “the best vegan event in the world.” You don’t want to miss the power of this special experience!
- Note: We currently do not provide health insurance or a 401K plan. We are a small company, and insurance costs are prohibitively expensive. But we do offer health and fitness coaching from our world-class team to help you feel (and look) your best!
Compensation
You will start in this position at a salary of $50,000 USD with upward earning potential based on performance. All compensation will be paid twice monthly (on the 1st and 15th).
Job Type: Full-time
Benefits:
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Remote
