Leadership Role for Search Quality/Revelance

Coupang - Mountain View, CA (30+ days ago)3.8


Coupang is one of the largest and fastest growing e-commerce platforms on the planet. Our mission is to create a world in which Customers ask "How did I ever live without Coupang?" We are looking for passionate builders to help us get there. Powered by world-class technology and operations, we have set out to transform the end-to-end Customer experience -- from revolutionizing last-mile delivery to rethinking how Customers search and discover on a truly mobile-first platform. We have been named one of the "50 Smartest Companies in the World" by MIT Technology Review and "30 Global Game Changers" by Forbes.

Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.

About the role:
Director of Engineering - Global Lead of Search Quality

We are looking for Global Lead of Search Quality for Coupon Search team. A successful candidate will have an established background in information retrieval, search relevance, natural language understanding, machine learning and large scale structured data processing. You will hire and lead search quality teams globally.

As a director of engineering, you will be responsible for leading multiple teams of engineers globally to improve the search quality.

  • Responsible for the overall search quality end to end, from understanding customer query, offline creating ranking signals, building search experiment framework to tuning core search ranking algorithm
  • Define long term strategy and vision for Coupang search quality to wow customers, develop and communicate goals and roadmap
  • Define and improve key search quality metrics
  • Establish best practice to improve search quality and promote it across whole organization
  • Refine experiment launch review process to increase the throughput of experiments and ensure the quality of experiments by insisting highest standard
  • Recruit and coach individual contributors and managers globally, develop search quality talents, maintain a world class engineering team
  • Manage and execute against project plans and delivery commitments
  • Advocate search quality and promote understanding of search quality across the company
If you have an entrepreneurial spirit, know how to deliver, are deeply knowledge of search relevance, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.

If you have an entrepreneurial spirit, know how to deliver, are deeply knowledge of search relevance, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.

Basic Requirement:
  • Master's Degree in Computer Science
  • At least 5 years experience working on Search Relevance, Query Understanding and Information Retrieval. And excellent understanding of information retrieval, established skill at search relevance, query understanding and machine learning
  • At least 8 years of experience building large distributed web based systems and experience in C++ and/or Java programming.
  • Experience delivering large, cross-functional, projects
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
Preferred Requirement:
  • Ph.d. in Computer Science, Computer Engineering, Electrical Engineering, etc
  • At least 2 years experience managing global software development teams with track records of successful delivery
  • A track record of communicating well with executives and non-technical leaders
Perks:
  • Autonomy to make decisions in a rapidly growing company
  • Free medical, dental, and vision insurance
  • 15 days PTO + 15 national holidays off
  • 401K matching
  • Pre-IPO stock options
  • Mobile & fitness reimbursement
  • Flexible working hours
  • Catered lunch
------

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at usrecruiting@coupang.com ( usrecruiting@coupang.com ).