#### Job Description
The Event Manager is responsible for all Terrace related events at Hyatt House Pittsburgh South Side including lead generation and sales conversion. This position will be responsible for contracting and closing wedding, corporate, non-profit and social
catering business including responding to inquiries in a timely and professional manner. The Event Manager will offer personalized solutions for our clients and work with the banquet team to ensure we exceed our client's expectations. The ideal candidate must
possess excellent written and verbal communication skills. Creativity and passion are essential. Work is performed in an office and venue environment that is very fast paced, requires the ability to multi-task. The ideal candidate must be extremely organized,
personable and enthusiastic. The Event Manager works directly with clients, wedding planners & meeting planners gathering necessary information for menu planning, floor plans, set up, timelines, rental orders, décor, cost and billing details. Coordination
of rehearsals and wedding ceremonies. Creates BEOs for distribution, leads BEO discussion for assigned events. Responsible for follow up circulation and timely communication with proper departments. Participates in staff meetings, attends classes to expand
product knowledge and sales proficiencies. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. During the event the Event Manager is the client's first point of contact and will make every effort to accommodate
any guest's reasonable request. Will work with outside vendors to conduct business professionally and in the best interest of The Terrace.
Maintains complete and in-depth files on all future and past events as directed by departmental standards. Meets and exceeds all monthly revenue and sales calls goals. Documentation of all sales activities in Delphi. Flexible schedule is a must, including majority
of weekend evenings during season. Prior wedding and event planning experience is required.
At Concord Hospitality, our Sales Manager’s earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as lucrative annual bonus plans with a quarterly payout, 401K options,
tuition assistance plus training & development and career advancement opportunities. We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities and excellent leadership. Our sales manager can enhance their
earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! Salary Range for this role: $ based on experience. If this award winning hotel with an award winning company in a growing fun city sounds
What sets Concord apart is our passion for this business. We are established on 5 key cornerstones: Quality, Integrity, Community, Profitability, and lastly FUN! Our company is huge proponents of training and development including our signature sales training
– DST “Dynamic Sales Training” which all sales managers and Director of Sales attend in their first year in the company. Additionally we offer many avenues for growth including our online LMS training system, regional training, mentorship program, Thirsty
Thursday web series, and more. At Concord, you’ll continue to grow every year in your career with us. And as one of the fastest growing hospitality companies in North America, our goal is to get you ready to grow into a Director of Sales role in your future
– so we are looking for sales managers that want to expand their horizons!
If you are seeking a rewarding position at a hotel you’ll be proud to sell with a company culture that assures you that YOU MATTER…than Concord Hospitality is your ticket to career growth. Apply today and learn more.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
MUST HAVE wedding and event planning experience.
Enjoys asking for business, upselling and closing sales.
Exceptional detail in follow-up.
Clear, concise written and verbal communication skills.
Strong customer service orientation and skills.
Ability to prioritize and organize work assignments; delegate when appropriate.
Ability to focus on details and be extremely organized.
Excellent listening skills.
Flexible work schedule .
Ability to multi-task and prioritize.
Ability to adhere to The Terrace standards, policies and procedures.
Ability to motivate assigned staff and maintain a cohesive team.
Ability to direct performance of assigned staff to execute event.
Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
Ability to assist when necessary with transporting and placement of tables, chairs, podiums and other event equipment.