We are currently seeking a Lifeguard/Certified Pool Operator to service an indoor swimming pool for a luxury hotel fitness center in New York, NY.
The shift hours for this position are TBD.
Ensure timely opening and closing of pool area according to scheduled hours of operation. Follow opening and closing checklist and procedures.
Provide a safe and enjoyable environment for the patrons of the swimming pool.
Provide emergency services as needed. Keep all emergency, lifesaving and/or water safety certifications current.
Enforce all policies regarding use of pool and pool areas.
Maintain cleanliness and proper presentation of pool area.
Check chemical balance of pool and make all necessary adjustments as needed within an accepted time period.
Ensure proper settings, functioning and/or maintenance of all pool components and equipment, include: drains, skimmers, pumps, filters, heaters, flow meters, jets, etc.
Properly document chemical levels, bathers’ usage, as well as all incidents and duties performed.
Lock the pool door when you leave the area (for whatever reason) & leave the keys with the receptionist.
Adhere to all policies and procedures for the Fitness Center / Spa and +1.
Adhere to safety policies and procedures.
Assist with special projects, events and promotions as needed.
Attend all meetings and training sessions as suggested by supervisor.
Maintain work area in a clean and orderly fashion.
All other duties assigned including CPO required duties.
CUSTOMER SERVICE RESPONSIBILITIES:
To always maintain and actively demonstrate a “Member is #1” perspective.
Always provide service with a smile to guests and clients.
Remember to use the words "please" and "thank you" whenever appropriate.
Always provide a positive environment to patrons, even if the answer to a patron's question is "no".
Always address patrons on a last name basis (ie. Mr. Smith) and use name often when interacting with patron.
Always give 100% attention to a patron's request and the resolution to the request.
If a patron has a problem that you cannot handle, either call the manager, or tell them that you will research the information, and will personally contact them with a response.
Represent the Company in a positive and professional manner at all times and personify the values presented in our Company philosophy.
Incorporate the values of the +1 Mission Statement in all daily activities.
CPO Certified Required/Experience working with a Salt water based pool a plus.
Six months experience as a lifeguard
Minimum High-School diploma or equivalent (college attendance preferred)
Current lifeguard certification. and CPR certification
Demonstration of organizational, communication and service oriented skills