Dispatcher

ASI Environmental Services - Little Rock, AR (30+ days ago)


We are currently looking for a Dispatcher to join our team at our Little Rock, Arkansas location! This position works closely with the Field Service Manager as a liaison between customers, Vacuum Truck Operators, and our clients to route, track and ensure completion of work orders.

RESPONSIBILITIES: (includes the following but not limited to):

Answer telephones and direct to appropriate recipient
Schedule jobs and coordinate with the Field Service manager and Vacuum Truck Operators
Basic accounting to invoice facilities work orders for our clients
Keep all parties informed as to work order schedule and any changes
Assist with payroll by recording time cards
Account for all dispatched calls during normal working hours
Reviews and files DOT inspection reports
Assists with other related clerical duties such as photocopying, faxing, filing and collating as needed.
Maintains daily revenue totals and reports
Light housekeeping for small office area

Competencies:
Able to grasp new concepts quickly and efficiently.
Typical office equipment copier, scan, fax and phone system
Flexibility with ability to multi-task
Communication Proficiency
Collaboration Skills
Familiar with DOT regulations and assists with drivers’ logs
Customer/Client Focus
Computer literate with ease in learning new software as needed with training
Competency in Microsoft Office Suite especially Excel, Word and Outlook

REQUIREMENTS:
Transportation Dispatching/Customer Service: 2 years
Verifiable 2 years experience dispatching and providing logistics for large trucks.
Must have reliable transportation and ability to be punctual working 8-5 Monday - Friday

REQUIRED EDUCATION:
Requires a High School Diploma with business and computer classes
Prefer an Associate degree in Accounting, Logistics or Transportation

COMPENSATION:
ASI Environmental Services offers a very competitive hourly rate.
Paid orientation and training
Bi-weekly pay periods through direct deposit
Safety bonuses.

BENEFITS:
Health insurance -major medical and prescriptions - free to employee. Employee may purchase coverage on dependents.
We also offer dental and vision for employee and dependents.
Life insurance, short-term and long-term disability paid by employer
All benefits being 1st of the month after 60 days of employment
401(k) available 1st quarter after 90 days employment
Paid Time Off available and accrues with each pay period