Manager, Loss Prevention

Sephora - Perryman, MD

Job ID: 172776
Location Name: Perryman Distribution Center
Address: 531 Chelsea Road, Perryman, MD 21130, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Distribution Center


Responsible for implementing all Loss Prevention programs within the Distribution Center environment in partnership with the DC management team with a focus on shrink reduction. Loss Prevention programs include employee awareness, investigations, physical security, compliance checks and management of any Sephora LP personnel and 3rd party guard services.


An intense focus on shrink reduction through awareness, investigations, physical security and controls as outlined below.
Develop and support a Loss Prevention awareness culture through partnerships, ongoing communication, and training.
Identify, investigate, and resolve employee, vendor, driver and other theft incidents within the Distribution Centers as well as through the supply chain.
Support Field Loss Prevention by identifying, researching and resolving shipment discrepancies. This includes but not limited to weekly OSD reporting review.
Maintain and monitor all physical security controls including and not limited to key/core control, card access, alarm and CCTV systems
Manage 3rd party contracted security guard service to ensure staff is trained, deployed and scheduled effectively and performing assigned job functions to expectations.
Partner with Inventory Control to review weekly cycle count reporting and research trends and identify potential theft issues.
Participate in regular management meetings by developing and supporting shrink initiatives, aligning on common business focuses and staying informed.
Develop and maintain a close working relationship with law enforcement, cargo theft investigators, fire authorities and city personnel. Effectively network with supply chain security professionals both private and public sector.
Partner with Director of Transportation Services and team by supporting in identifying and communicating deviations in compliance and security expectations within supply chain transportation. Escalate appropriate issues to field and FSC leadership.
Perform special projects, as assigned by the Director of Loss Prevention.

Bachelor’s Degree preferred, or equivalent experience.
Minimum 5 years of Loss Prevention experience, preferably within a distribution center facility.
Wicklander-Zulawski certification or Reid certified.
Experience with CCTV, alarm and card access systems preferred.
Able to travel routinely within assigned locations, including local and out of town travel locations.
Excellent time management skills and proven ability to manage multiple tasks and projects.
Strong written, verbal, interviewing, listening and interpersonal communication skills.
Strong management/leadership skills necessary to develop cohesive teams.
Excellent analytical, investigative and problem solving skills.
Ability to work with minimal or no direct supervision.
Knowledge of electronic security technology and keying systems, and fire suppression systems.
Proficient computer skills including loss prevention applications, MS Office (Excel, Word, and PowerPoint) and store systems.

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.