General Manager

TTI, Inc. - Cleveland, OH4.1

Full-time
Headquartered in Fort Worth, Texas, TTI, Inc., a Berkshire Hathaway company, celebrated its 45th anniversary in 2016 as the world's leading authorized distributor specialist offering passive, connector, electromechanical and discrete components. TTI's extensive product line and supply chain solutions have made the company the distributor of choice for industrial, military, aerospace and consumer electronics manufacturers worldwide. TTI is ever growing and employs more than 5,600 people at more than 100 locations throughout North America, Europe and Asia.

Forbes has named TTI, Inc. as one of America’s Best Mid-Size Employers for 2018!

Responsible for developing annual sales plans for the OH branch located in Independence, OH and for implementing sales strategies that result in the satisfactory achievement of targeted branch performance metrics that meet Corporate short and long term goals and objectives.

ACCOUNTABILITIES

Manages a branch sales program that results in the satisfactory achievement of corporate pre-tax profit, gross profit, revenue generation, operating expense control, automated inventory management, on-time delivery performance and quality performance metrics.

Develops and directs a productive team of branch sales personnel by hiring, training and leading the best qualified people, utilizing effective communication, motivational and coaching techniques, leading by example, providing ongoing performance management, rewarding higher levels of sales, profitability, quality, and performance by providing on-going and effective training, development, and succession planning.

Responsible for managing account package creation to ensure broadening of existing customer base and expanding business within current customers.

Provides coaching to branch personnel on value-based-selling skills, product features/benefits, TTI policies, etc. in order to prepare branch personnel for sales success.

Helps branch sales personnel manage their sales territories efficiently and effectively in order to ensure that accounts are appropriately assigned, each sales territory has adequate coverage and the full potential of each account is determined.

Increases sales on “defend” and “expand” branch accounts by calling on influential customers, understanding their mission critical objectives, and removing any obstacles to sales.

Conducts weekly, monthly and quarterly meetings with branch personnel to communicate the vision of TTI, develop tactical action plans, and compare actual branch/individual sales results to DSAM potential in order to ensure maximum return on branch/individual sales efforts.

Conducts quarterly business reviews (a) with sales personnel to measure the effectiveness of sales strategies/tactics for achieving specific sales objectives (b) with customers to communicate and reinforce customer benefits provided through the TTI business relationship (c) with local supplier personnel.

Meets regularly with influential branch suppliers, and adds value to supplier business by helping them achieve their sales goals/budgets, in order to develop a loyal network of suppliers that provide the branch with competitive advantages in terms of future sales growth, market share, etc.

Helps establish barriers to TTI competition, and develops long-term relationships with TTI customers, by driving the sales of advanced inventory management (AIM) systems which match the forecasted needs of customers (over time) with automated TTI solutions.

COMPETENCIES

Relationship Management

Developing and maintaining positive relationships with individuals outside their work group.

Customer Focus

Anticipating customers' needs and designing, promoting or supporting the delivery of products and services that exceed customers' expectations.

Team Leadership

Leading others to accomplish team goals and objectives.

Adapting to Change

Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.

Driving for Results

Challenging, pushing the organization and themselves to excel and achieve.

Interpersonal Communication

Communicating clearly and effectively with people inside and outside of the organization.

Negotiation

Identifying the needs and motives of both parties involved and working toward mutually beneficial agreements.

Quality Focus

Promoting and maintaining high standards of quality at work.

Decisive Judgment

Making good decisions in a timely and confident manner.

Coaching and Developing Others

Advising, assisting, mentoring and providing feedback to others to encourage and inspire the development of work-related competencies and long-term career growth.

Business Acumen

Understanding general business and financial concepts, understanding the company's business, and using both general and specific knowledge to be effective.

Integrity

Upholding a high standard of fairness and ethics in everyday words and actions.

EDUCATION & EXPERIENCE

Position prefers a Bachelor’s degree in business, marketing or related field.

A minimum of 8 years of related experience is required, including experience in electronic component (or related industry) sales and sales management.

SKILLS & CERTIFICATIONS

Extensive knowledge of sales processes and techniques for the distribution industry in order to develop successful branch sales teams
Strong sales, multi-tasking and time management skills required for the achievement of branch sales objectives
Business, managerial, leadership and strategic thinking skills for planning and managing department, staff, budgets, projects, etc.
Negotiation skills for convincing and persuading customers, suppliers, etc.
Mentoring skills required for providing training to sales management personnel within the branch
Organizational skills for organizing programs, people, projects, etc.
Strong oral/written communications skills and interpersonal skills for communicating, and building relationships, with extensive internal and external customers
Analytical skills for analyzing strengths and weaknesses of sales programs and related results
Teamwork/collaboration skills to encourage cooperation within the sales organization
Knowledge of all Microsoft Office applications at the intermediate level.
Must possess a valid Driver’s License, safe driving record and be insurable by the Companies’ liability carrier.
Ability to present complex topics effectively to senior management, public groups and boards of directors.
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.