Shallowford Smiles is seeking an experienced Front Desk Coordinator. This is a full time 4 days/week position. Candidates with 1-2 years of front office dental experience are preferred.
The Front Office Team is responsible for patient reception, patient engagement, appointment confirmation, review and referral management, call, email and text communications, scheduling, treatment plan presentation , patient payments and financing, insurance verification, claims processing, billing and collections, reporting and office administration. To excel in this role, you should be self-motivated, highly organized, a good communicator, customer-focused and work well with and inspire teams. It is important that the prospective candidate understands how to use email, phones, texting, patient management systems, and Microsoft office products. Open Dental practice management software knowledge will be a plus, or an ability to learn new software quickly. The right person will be dedicated, hardworking, and friendly with a positive, team oriented attitude. If you have what we are looking for, and your desire is to be part of a great team, please submit your resume, along with a cover letter and salary requirements for consideration. This position is available immediately. We look forward to hearing from you.
Bonus system based on collections and number of new patients scheduled, that show.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Employee discount
- Paid time off
- Uniform allowance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
