This position is located within the Louisiana Department of Health l Office of Aging and Adult Services l EBR Parish.
This vacancy is being announced as a Classified position and will be filled as a Job Appointment. (Job Appointments are temporary positions that may last up to 48 months)
- Resumes will not be accepted in lieu of job experience on application.*
No Civil Service test score is required in order to be considered for this vacancy.
This position is located in the LDH Office of Aging and Adult Services (OAAS) state office and is responsible for monitoring of waiver case managers and clients of the Traumatic Head and Spinal Cord Injury (THSCI) Trust Fund Program. The program provides individualized services to Louisiana citizens who survive traumatic head and/or spinal cord injuries to enable them to return to a reasonable level of functioning and independent living in their homes and communities. Services may include but are not limited to; attendant care, medication, medical supplies, post-acute medical care and/or rehabilitation, therapies, dental work, equipment necessary for activities of daily living, and other goods and services deemed appropriate and necessary. The budget for the program is approximately $ 2.3 million and serves approximately 650 eligible participants.
Incumbent must demonstrate knowledge of agency rules, regulations, policy and procedures. Incumbent performs duties involving monitoring, and technical assistance to waiver case managers, vendors and program participants statewide under the direction of the Program Manager 2.
60% Monitoring of Waiver Case Management
Serves as the Waiver Case Manager Subject Matter Expert by educating, training, and informing waiver case managers of current THSCI policies/procedures and changes as they occur.
Makes recommendations on improving procedures and processes as they relate to the waiver caseload and submits findings/recommendations to the THSCI Program Manager.
Independently reviews and tracks records for THSCI participants who receive Medicaid waiver services to ensure timely submission of annual assessments and review annual assessments to determine continued eligibility for the THSCI program.
Reviews waiver participants' Participant Services Plans (PSP's), as needed, to ensure there are no duplication of services between waiver and THSCI.
Maintains the electronic case record for waiver participants in the THSCI SharePoint site; including opening accounts, closing accounts, uploading documents and entering case notes in individual waiver participant records. Communicates changes made to other THSCI staff members.
Maintains the THSCI Tracking System for waiver participants on SharePoint (additions, deletions, changes, etc.).
Ensures the waiver case management status in AWARE reflects the same waiver case management information that is in SharePoint.
Maintains waiver participant records by updating contact information in AWARE and SharePoint when information is received from participants and case managers via phone or email.
Continuously communicates with and requests documentation from waiver case managers to ensure THSCI program compliance.
Performs face-to-face visits to the applicants/participants home to complete Functional Assessments in the absence of a case manager or as needed.
Develops and maintains a database of vendors and available resources specific to waiver clients and provides this information to case managers and participants.
Receives/reviews all emails that come in through the THSCI email account related to waiver clients and responds accordingly.
Ensure all waiver participants have an up-to-date Waiver Case Manager Identification Form in their individual record and obtains the waiver case manager's information when an update is necessary.
Researches participants in LAWRRIS Medicaid system to confirm if participants are receiving waiver services to prevent duplication of services.
Provides a bi-weekly report to the THSCI Program Manager regarding waiver case managers who are not cooperating with THSCI program requirements and notifies the manager of any other concerns as they arise.
35% THSCI Program Operations/Technical Support
Ensures adherence to polices of the THSCI Trust Fund Program, Medicaid Waiver Services and agency policies and procedures.
Periodically extracts information/reports to monitor outstanding purchase authorizations from the AWARE system and follows up with waiver case managers and clients to ensure invoices are received and payments are made.
Assists and supports the THSCI Case Manager during THSCI-related trainings and presentations to waiver case managers.
Serves as the THSCI Outreach Liaison between the Program Manager and the THSCI Resource Center contractor. The liaison will support the contractor by providing program updates to the contractor; collaborating with the contractor to come up with innovative ways to perform outreach activities; working with the contractor to ensure applicant/participant needs are met by answering questions; and periodically meeting with the contractor and Program Manager to discuss concerns, ideas, and other opportunities. The liaison will also notify the Resource Center when it is determined that an organization needs updated THSCI documents, such as applications to provide to potential participants.
Works independently on projects as directed by the program manager.
Collects data to track training and technical assistance needs and reports findings to the Program Manager.
Records and monitors complaints and compiles monthly report for the Program Manager's review.
Researches and organizes provider recruitment strategies to address resource and service needs.
Compiles reports regarding program operations as needed or as directed by the Program Manager.
5% Other Program Supports
Serves as backup to the Program Manager in his/her absence to review and approve waiver client Participant Services Plans and applications, as needed.
Assists with purchase authorizations, payment authorizations, and submitting payments to LDH Payment Management for waiver clients when needed.
Assists in preparing reports requested by executive management.
Prepares and distributes correspondence at the direction of the Program Manager.
Gathers data and participates in audits for the program.
Other duties as assigned by the THSCI Program Manager.
THIS POSITION REQUIRES TRAVEL. THE SELECTED CANDIDATE MUST BE ABLE TO TRAVEL.
- Preference may be given to those knowledgeable about Louisiana's home community based services and traumatic head and spinal cord injuries.*
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
For further information about this vacancy contact:
Asasha Terry @ Asasha.Terry@la.gov
P.O. BOX 4818 BATON ROUGE, LA 70821
A baccalaureate degree plus two years of professional level experience in administrative services, economics, public health, public relations, social services, health services, or surveying and/or assessing health or social service programs or facilities for compliance with state and federal regulations.
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the required experience on the basis of thirty semester hours for one year of experience: public health; counseling; social work; psychology; rehabilitation services; statistics; experimental/applied statistics; economics; business, public, or health administration.
A Juris Doctorate will substitute for one year of the required experience.
A master's degree in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for one year of the required experience.
Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience.
A Ph.D. in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for the two years of required experience.
Health services include all services dealing with the diagnosis and treatment of disease, or the promotion, maintenance and restoration of health for sick or injured individuals.
Public health includes jobs such as sanitarian, public health engineer and public health epidemiologist.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Function of Work:
To perform research, analysis and policy management activities related to statewide health or social service program(s).
Level of Work:
Broad from a Program Monitor Supervisor-DHH or higher level.
Location of Work:
Department of Health and Hospitals; Human Service Districts as established; and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.
Differs from Program Monitor Supervisor-DHH by the absence of supervisory responsibility.
Differs from Program Manager 1-A-DHH and Program Manager 1-B-DHH by the absence of responsibility for administering small or less complex statewide program(s).
Examples of Work
Assist with coordination, management and monitoring of statewide program(s).
Plans and coordinates the monitoring and reporting process for statewide program(s).
Develops and implements policy procedures for statewide program(s).
Monitors contracts for adherence to deliverables. Monitors service providers for compliance with federal/state guidelines and financial solvency.
Writes, negotiates and processes programmatic and budgetary contracts; initiates and negotiates contracts for new clinic agencies.
Assists with the writing and managing of grant funds.
May provide functional supervision to regional employees.
Analyzes data to track training and technical assistance needs. May conduct or coordinate training for agency staff.
Presents information to community partners and to relevant agencies.
Prepares and reviews reports from facilities and other programs outlining statistical analysis and trends.
Serve on various committees for the purpose of formulating of policies and quality assurance methods.
Assesses regional needs related to resources, information gaps and barriers to service.
Implements provider recruitment strategies to address resource and service needs.
Assists rural and underserved communities in their efforts to secure grant funding for community-based projects to improve access to local health care services by way of: skill-building, training, grant writing, technical assistance, etc.
Monitors expenditures and accounts payable for grant and contract deliverables.
Tracks occurrences and participates in investigations.
Coordinates and maintains department's internal monitoring procedures for legislation.
Coordinates with Information Technology staff for the design and maintenance of data reports.