Director of Human Resources - Reinventing Performance Management

Intuit - Mountain View, CA (30+ days ago)4.2

As the Director of Performance, in partnership with Product Management, Talent Development and Compensation teams, you will bring to life a continued re-imagination of the company’s Performance System for the modern era at Intuit. We have stated that our performance culture is in continuous pursuit of attracting, developing, retaining and enabling top talent to do the best work of their lives.

The journey began a few years back as we shifted from year-end discussions to year-round conversations between managers and employees. Much of the journey still lies ahead as we aspire to continued innovation in service of delivering on our Performance System goals – which at its heart is about inspiring employee development. Our vision is grand: we want to develop the best leaders in the world and be known for it. You will lead, develop and inspire a team of professionals (both direct reports and partners) to help define the vision with greater clarity, the strategy to support it, then define and deliver on priorities with excellence. Underpinning our success will be a worldwide Performance System that honors and inspires a growth mindset with transparency and simplicity while holding a high bar for talent. It must be aligned to our strategy and culture of treating all with dignity and respect. And it must reinforce what we expect our employees to deliver, and how we expect them to deliver – through our values, through their Craft, and through our core Innovation capabilities. As we innovate across the employee experience, this leader will be responsible for delivering the existing performance system processes worldwide.

We believe success will also come through deep partnership and sponsorship from the businesses we support. Given that, success in this role will be excellence in global change management and partnering with functional peers in People & Places and the business to ensure our 1.4K People Managers are highly capable in all aspects of managing performance, and it inspires development for all 8K employees.

Intuit’s commitment to our employees is you’ll do the best work of your life here. We make that promise to you and this role is uniquely in service of bringing to life that promise for many others. Why does it matter? Our company exists to power prosperity around the world. Our path to achieving the company mission is by inspiring our people to innovate and make a difference.

Define and evangelize strategy and vision, short / long-term, for the Intuit Performance System fueled by insights (customer, market, data etc)
Own the “Performance System” (including ratings, promotions, mobility, talent reviews, year-round goals and conversations, feedback, year-end) outcomes, i.e.
Ongoing ownership/management of the system with functional peers
Improve it: Assess system relative to intended goals, measures and define priorities to improve based on data, insights and feedback
Derive and apply insights about what drives Performance at Intuit through analysis of Performance System and customer research at team and individual level with functional partners
Drive change and deliver at scale, globally with proven success to ensure process adoption, and associated capability development, leading to desired system outcomes
Establish high performing Center of Excellence (COE) for Performance at Intuit
Superb ability to communicate with, and influence, leaders at all levels – including SVP/EVP
Systems thinker that builds high-performing partnerships with HR, technology partners and vendors
Can effectively lead complex x-functional projects, creating shared outcomes across org boundaries
Ability to innovate through familiarity with iterative, design-thinking, customer-fueled approaches
Deep domain expert of Performance systems (including ratings, promotions, mobility, talent reviews, year-round goals and conversations, feedback, year-end) with 10+ years experience
Knowledgeable in all aspects of compensation and relationship to Performance system.
Knowledgeable in the areas of workforce planning, succession planning and strategic talent planning
Superb ability to assess, hire, develop talent and grow careers of others
Track record of creating, fostering high performance, high commitment team culture
Proven success of delivering high impact company-wide outcomes