Full Job Description
This position performs routine to moderately clerical work in support of efficient and effective department operations; provides professional, courteous customer service at all times; and performs related duties as assigned. The incumbent works according to set procedures under close supervision.
ESSENTIAL JOB FUNCTIONS:
Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed. May use two-way radio to communicate with field personnel;
Greets office visitors; directs visitors to appropriate office and/or provides information and assistance as requested;
Provides a variety of information to the public regarding department procedures, policies and methods;
Types, copies, files, processes, mails and/or transmits various documents, which may include forms, work orders, permits, correspondence, memos, reports, official or legal documents, notices, etc.;
Assists in entering, preparing and processing department records;
Maintains various lists and logs;
Compiles data for records and reports as requested;
Processes incoming and outgoing daily mail;
Collects, receipts and accounts for various fees and fines received;
Schedules meetings and appointments for department staff;
Performs other routine clerical work, including but not limited to copying documents, filing documents and retrieving files, sending and receiving faxes, entering and retrieving computer data, assembling materials, running errands, etc.;
Receives and responds to inquiries and requests for assistance from other City departments, agencies, organizations, professionals and the public;
Performs specialized clerical duties peculiar to the department to which assigned;
Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills; and
Performs other related duties as assigned.
MINIMUM REQUIREMENTS TO PERFORM WORK:
High school diploma or GED;
One (1) year of relevant prior experience;
May be required to type 30 corrected wpm;
Valid South Carolina Class “D” Driver’s License.
Skill in the use of Microsoft Office.
The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations.