Knight Enterprises - Hilton Head Island, SC3.1

30+ days agoFull-time$20,000 - $40,000 a year
Knight Enterprises is a premier telecommunications contractor for Charter Communications (Spectrum) and Comcast (Xfinity). As a leading telecommunications force in the southeast, the company is responsible for large scale installations ranging from CATV only installs to full cable, internet (broadband) and phone.

Requirements to become an Installer Technician:
Pass a background check and drug test
Own a work ready and presentable Pick Up Truck, SUV or Van, vehicle reimbursement paid
Valid driver’s license
All experience levels welcome

Opportunities for our Installer Technicians:
Learn a trade with transferable skills
Earn between $20,000 - $40,000 a year depending on experience and tier
Chances for advancement through our tiered pay scale as well as opportunities to obtain industry certifications
401k, health, dental, vision, disability, PTO and statutory holidays
Entry level positions offered and training provided starting at $12/hr training pay

Job Description for an Installer Technician:
As a Install Technician, you will train to handle tools and technology that assist in installing Cable TV, Internet (Broadband) and Phone services. Relevant equipment includes signal strength meters, toners, cable boxes, internet modems, IP phone systems and more. Daily skills that are required to efficiently do the job:

Maintain professional contact with customers at all times
Read RF levels that signify if there are issues with customer’s services and repair any issue before leaving the residence
Pull the above levels using appropriate software such as Home Health Check
Maintain communication with supervisor and dispatch involving trouble shooting, error completes and time management
Maintain work truck appearance, organize truck to limit loss of equipment and tools and come to work dressed in the appropriate uniform
Close and code out all jobs with proper codes

Essential Duties of an Installer Technician:
Continuing knowledge of all systems to be able to complete new connects, reconnects, change of services, upgrades and downgrades
Maintain connections from tap to customer equipment
Verify all services are active that are listed on customers work order
Provide customer education on all installed equipment

Physical Requirements for an Installer Technician:
Lifting up to 80 lbs at a full range of motion
Use of tools for various physical activities like digging a trench for a bury drop
Ability to climb a ladder, not afraid of heights and be in confined spaces like an attic
Utilize proper safety equipment at all times
Work outdoors in the elements

The Knight Enterprises Culture:
Since 1982, we have built a time proven track record of delivering unrivaled value, support, and expertise to our customers in everything we do. There are many names to go by: broadband technician, field service technician and installer; but ultimately, you are on the customer front line bringing services to life!

Check out what it means to be an Installer Technician!
A Day in the Life of an Installer