Under close supervision, this position may perform duties such as assisting customers with basic library service needs, preparing materials for circulation, managing interlibrary loans, assisting in the maintenance of library records and assisting with public circulation desk operations. Job roles will be directly related to area of assignment.
Examples of Duties
Works at assigned desk assisting patrons by answering questions, giving directions, referring patrons to librarians for additional assistance and checking materials in and out.
Operates keyboard, PC, tablet, telephone, calculator and 10-key machine another library/office equipment in daily activities with the customer or in support of routine library activities.
Inputs and maintains information in the computer to produce book and patron records, including processing customer applications (verifying information, entering, editing, and filing, and customer website requests/holds); calls and emails patrons as appropriate.
Assists patrons by explaining and showing how the library cataloging and Dewey Decimal System works.
Collects and records payments; balances cash drawer and processes invoices; and balances daily copy machine cash.
Empties book drops, check in returned materials, sort and prepare book carts for shelving tasks.
Repairs damaged materials; cleans and tests media before circulation.
Checks library equipment and materials for use and damage; performs shelf read for missing or misplaced materials.
Processes periodicals and newspapers for public availability; processes interlibrary loan (ILL) materials.
Answers questions from the public by telephone, email, or in-person.
Regular and timely attendance are required for this position.
Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.
Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
SKILLS, KNOWLEDGE AND ABILITIES
Ability to provide excellent customer service.
Experience or class studies in word processing or typing.
Good knowledge of spelling, punctuation, grammar and formatting.
Excellent interpersonal skills required.
Attention to detail.
EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS
High school diploma/GED required.
Ability to speak English and Spanish fluently is preferred.
Must pass a pre-employment drug screen, physical, Federal/National criminal background check and those handling money will be required to pass a credit check.
Library Assistants assigned to the Youth and Outreach Services:
Past experience working with children or related experience in early childhood education is preferred.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.
Part-time employees are regularly scheduled to work 19 hours or less per week. City sponsored benefits are not available. All legally mandated benefits are extended to part-time employees.