We're on the lookout for a dynamic and compassionate Care Advisor to join our team at Tandem Care. If you thrive on engaging with seniors and their families, are passionate about sales and making a difference, and have a knack for crafting personalized care solutions, you might be the perfect fit for us!
We need someone who is solution-oriented, highly organized, and loves the challenge of converting prospects into satisfied clients.
About The Role
- The Care Advisor is the voice of our innovative home care approach and should be an expert on our services.
- Engage with families who inquire about setting up caregiver services.
- Diligent outreach and follow up regularly with leads.
- Understand a lead's care needs and situation and craft personalized care programs
- Guide the client through the process of setting up care.
The Ideal Candidate
- Loves Interaction: Your role is primarily phone-based, but you will also use text and email to engage with prospective clients. You should enjoy speaking with people and building relationships.
- Is Empathetic and Confident: You need to exude an aura of expertise and empathy, ensuring families feel understood and confident in the care solutions you propose.
- Is Highly Organized: With a mix of inbound and outbound calls, you must be able to follow up diligently, keep meticulous records, and use CRM tools effectively to track progress.
- Communicates Our USP: Clearly articulate Tandem Care's unique selling propositions, how we differ from traditional care agencies, and why our approach benefits families.
Requirements
- Location: California
- At least 2 years of experience in a similar inside sales role (call center or similar).
- At least 1 year of experience in senior care (assisted living or home care/caregiving preferred).
- Bilingual (English/Spanish) preferred.
$22 - $25 per hour, based on experience.
Bonus program for exceeding client acquisition goals.
Job Types: Full-time, Part-time
Pay: $25.00 - $27.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
Work Location: Remote
