Supervisor

Levy at Pepsi Center - Denver, CO3.9

30+ days ago
The Levy family culture has nurtured our incredible growth from a single delicatessen in Chicago, to an industry-leading, food organization over 30 years later. Today, we create great dining experiences at restaurants throughout the country and many of the highest profile sporting and entertainment venues in the world. We're proud that thousands of guests have savored our food at some of the most celebrated gatherings in our nation: the Super Bowl, NBA and NHL All-Star Games and the Grammy Awards.

NOW HIRING Supervisor

We are the face and name of Levy, providing the most premium food and beverage experiences that Levy has to offer, and demonstrating Levy’s value as a restauranteur and distributor in the sports and entertainment industry.

Mission

Responsible for event and non-event oversight of front of house or back of house operations.

Must possess the skills to develop effective working relationships, an ability to work independently and as a team member of Levy, strong willingness to help out at every level and an ability to manage multiple projects.

Operations

Supervises and coordinates the activities of the department including scheduling, training, coaching and service standards
Ensure appropriate teaming levels and inventory levels are maintained throughout the event
Establish rapport with guests, team members, non-profit groups and subcontractors
Ensure guest expectations have been met and exceeded at all times
Execute security, safety, responsible alcohol service and sanitation standards
Ensures all equipment is setup and operating properly
Responds and assists with all guest service issues and notify leadership with all concerns as necessary
Controls

Maintains service areas
Follow cash handling guidelines with accuracy and timeliness. Ensure assigned areas and events are fully stocked and ready for operation
Ensure areas and events are clean, opened and closed down properly and follow proper reconciliation procedures for event
Completes daily and event paperwork in a timely and accurate manner
Communicate guest issues to management
Ensure safety and sanitation standards are maintained within our operations, which includes, compliance with cleaning, uniforms, work practices, maintenance of equipment and work spaces, food storage, food preparation and ongoing training and education
Team

Supervise all team members, non-profits and subcontractors assigned for the duration of the event
Manage others effectively, including developing work plans, assigning tasks, reviewing work performance and addressing issues as you observe them
Ensure all team members in their assigned area are ready to perform their duties
Lead the team by example and through delegation and follow up
Assist fellow team members where necessary
Promote a cooperative work climate, maximizing productivity and morale
No one else in this business thinks quite like we do. By seamlessly blending our sense of family, genuine passion and unique mindset as restaurateurs, we continue to set ourselves apart for our guests and from our competitors, and create an amazing home for all of our hardworking, fun-spirited team members countrywide. The reason we have so many amazing people is best summed up by founder Larry Levy, "If you find a job you enjoy, you'll never work another day in your life."

Requirements

Please apply online today. Qualified candidates will be contacted for an interview.

Previous supervisory experience required
Able to communicate effectively with management team, guests, non-profit groups and team members by speaking and comprehending English
Time management, organization and multitasking skills
A demonstrated ability to lead by example
English reading, writing, math and computer skills required
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
Levy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.