Sales Account Representative, Strategic Sales

Delta Air Lines - Los Angeles, CA4.2

Thank you for your interest in our Sales Account Representative position located in Los Angeles, CA.

Job Summary:
The entry level Sales Account Representative opportunity, responsible for managing and supporting a portfolio of +40 small/medium sized, West Coast based corporate and agency customers, representing $54MM in contracted revenue. This position is ideal for someone interested in developing a career in sales, and willing to relocate for future advancement opportunities in 1-2 years. The primary focus is to maximize Delta's revenue and market share opportunities through strategic account management, aligned with Delta's Flight Plan and our Global Sales organization goals. Account management will mostly be done telephonically/webinar, in a combined virtual office and local Delta sales office environments. Travel and face to face customer interaction is also required to maximize key partnership opportunities. The main responsibilities include identifying market share and new business opportunities, contract and RFP negotiation and implementation, customer relationship development, quarterly performance reviews, and a number of ad-hoc tasks supporting the organization goals. The Sales Account Representative will be responsible for orchestrating team selling solutions in partnership with Corporate and Agency Business Development, Alliance partners, Delta Vacations, Delta Private Jets, Global Sales Support Center, local sales teams, etc.
The Sales Account Representative works closely with management to identify potential market share opportunities and/or solutions to improve and maximize account performance, and will also work with appropriate stakeholders and business partners to resolve service recovery issues. The Sales Account Representative will also be responsible for providing timely customer updates on Delta's new routes, products, BTN campaign, etc. Additionally, the Sales Account Representative will be expected to complete and submit weekly sales plans and activity reports of their assigned accounts. The successful candidate will be responsible for practicing safety-conscious behaviors in all operational processes and procedures.

Job Qualifications:
Bachelor's degree in business or related fields preferred.

Recent airline sales experience is also preferred.

Competitive candidates will have strong sales, business development, critical thinking and analytical aptitude.

Must understand how to maintain profitable business relationships and drive quantifiable results.

Must be proficient in analyzing data to identify and harvest business opportunities, and translate the information into actionable strategies.

Must be comfortable and highly effective working in a virtual environment as well as in a local sales office environment as needed.

Must be comfortable to learn on the job. The candidate must possess strong written and verbal communications skills.

Proficiency in other languages is an advantage, but not required.

Must be resourceful, teachable, creative problem solver, effective negotiator, able to prioritize and multi-task for optimal time management, highly organized, comfortable with event planning, public speaking, and executive presentations.

Must be able to disseminate information professionally.

Must be proficient in MS Office applications (Word, PowerPoint, and Excel).

Knowledge of preferred.

Must demonstrate aptitude for learning other Delta internal systems such as Deltamatic, PRISM, Tableau, etc., and be app and digitally proficient.

Must be able to manage change with resilience and work well with others while displaying professionalism, accountability, and proactive drive and commitment.

Must be able and willing to establish a virtual office.

Travel is required and must be willing to relocate to pursue future career advancement opportunities.