The Claris Vision team is a group of professionals dedicated to helping people with their eye care needs. The collaboration between medical, administrative, financial, technical, and support team members is what sets us apart from other vision care providers. We value everyone’s experience and encourage input toward enhancing patient care.
The Medical Receptionist greets patients and prepares all the administrative work to prepare patient for their clinic visit including, but not limited to scheduling, insurance verification, collection of fees at time of services, complete accurate documentation in the practice management system, answers patients’ questions, manages waiting room and finalizes documentation, scheduling, and records at the conclusion of the visit.
Patient registration, scheduling, data entry and processing.
Educates patients regarding benefits and collects patient payments, at point of service.
Complete and accurate management of patient data in practice management system.
Verify health insurances and obtain referrals.
Organize and maintain medical records.
Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc.
Must have a clear understanding of company policies including the company manual
The Medical Receptionist can often focus on verifying the patient's insurance; experience with medical insurance is a great attribute.
KNOWLEDGE, SKILLS, AND ABILITIES:
Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer’s needs and strives to exceed their expectations.
Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor.
Drive for Results – Strives for improving the delivery of services with a commitment to continuous improvement.
Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
EDUCATION and EXPERIENCE:
High School Diploma or equivalent
Experience in the healthcare field preferred.
On the job training provided.
TYPICAL PHYSICAL DEMANDS:
Sitting, Standing, Bending, Reaching, Stooping, Walking and Lifting
Ability to see, hear, and speak with sufficient capability to perform assigned tasks
Driving independently to other facilities
We offer a generous benefits package.
STD, LTD, LIFE
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all duties to be performed.
Claris Vision is an equal opportunity employer.