At Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company.
Working as Retail Manager, you will be responsible for the successful retail/student union operations under the direction of the Director of Dining Services.
Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
B.S. Degree in Food Service Management or related field; or A.A. Degree plus three years of directly related experience preferred
Experience managing dining operations in a university setting and/or mulitple units of a national brand
Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Experience with cash retail operations
Retail marketing experiences are highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.