Desktop Administrator

Affiliated Monitoring - Union, NJ (30+ days ago)2.6


Overview
Do you want to make an impact? Affiliated Monitoring is a leading technology company focused on life safety security monitoring. We own and operate the largest UL listed monitoring center in the United States. Since our founding in 1977, we have grown by developing innovative services and solving challenging problems for our customers. At Affiliated you’ll have an opportunity to join a work environment that prioritizes learning and collaboration while helping to improve the safety and security of people through technology.

We have an immediate opening for a Desktop Administrator with 2 or more years of experience to work with our existing staff members and end users. This team member should be proficient with client technologies such as desktop and laptop hardware, Microsoft Windows, Microsoft Office, and other commercial off-the-shelf software products. We are looking for a quick learner who is eager to grow their career in a fast growing company.

Qualifications
2 years or more experience in an IT position
Bachelors degree required
Familiarity with Windows client (Windows 7/8/10)
Familiarity with PC hardware and peripherals
Basic networking knowledge including an understanding of TCP/IP
Excellent problem solving skills as well as good communication are required.
Experience in an office environment
Responsibilities
80% Desktop Support

End-user desktop/workstation support for all PC hardware, software, peripherals, printing, and network issues
Helpdesk / Troubleshooting for applications on a Windows platform
Phone setup and configuration
Training and “how-to” instruction for end-users
Responsible escalation of issues to others in IT team as needed
Support existing business applications

20% Systems Administration

Active Directory account creation and group policy
File and print server
Symantec End-Point Protection
WSUS for Windows workstations
Server backups

What We Offer
We offer a competitive base salary and employees are entitled to a generous comprehensive benefits package including:

Medical
Dental
Vision
Prescription
Flexible Spending Accounts
Transportation/Commuter Expense Savings Programs
401K Program with company matching