Retail Sales Manager

Sonoma Backyard - Cotati, CA

Full-time | Commission$70,000 - $90,000 a year
Job Description
Company summary

We are proud to be a locally owned and operated business in Sonoma County for over 45 years. At our establishment, you can expect to receive nothing but the friendly, personal service you’d expect to find in a small-town business. We genuinely care about our customers and the community and want to be sure that shines through in every customer interaction that we have. Not only is our business deeply rooted in the community, but so are our employees, most of whom have been with us for over ten years, and in some cases longer. For our employees, the services offered are a labor of love, not just a job, which means our customers can anticipate a fun and positive experience working with us. We’re not just in it for the sales. We’ll be there every step of the way to make sure the customer ends up with a finished product they love.

Your role at Sonoma Backyard

As the Store Manager you will be managing all customer service, people development, inventory, and operations of the store. You will report to the owner and lead your team through our small-town business values, vision of community within our business, and meet objectives. Additionally, you will:

Team Leadership
Manage sales staff
Identify, initiate, and lead trainings
Demonstrate and maintain the standard for professionalism
Set expectations with sales team for monthly sales goals and ensure they are met.
Consistent coaching of sales team where success is recognized, and constructive feedback is given on areas to grow.
Operational Excellence
Develop strategies for continued business growth through customer loyalty programs, events, and marketing opportunities.
Build and maintain product knowledge of all current and incoming inventory.
Maintain pricing structure on product
Weekly inventory control for efficient stock to sales ratio.
Staff scheduling and process sales commission monthly
Customer Satisfaction
Ensure world class experience to all customers.
Mange customer relation marketing system to ensure all customer needs are met.

What Makes you the right fit:
Minimum five years of sales experience
Minimum two years management experience of high-volume intricate business.
Demonstrated passion for excellent customer service and retail sales.
Flexible availability work “peak” business hours including weekends, and some holidays.
Proven business management, analytical, and organizational skills
Passionate for excellent customer service and retail sales.
Be a voice, alter communication to your audience, and write briefly and professionally.
Job Type: Full-time

Salary: Base Exempt Salary, plus quarterly bonus potential

Management: 2 years (Required)
Luxury sales: 5 years (Preferred)

Benefits offered:
Paid time off
Health insurance
Dental insurance
Employee discounts
Workplace perks such as food/coffee and flexible work schedules
Job Type: Full-time

Salary: $70,000.00 to $90,000.00 /year