REGIONAL PROPERTY MANAGER (ROCHESTER, MN)
(2) Weeks PTO in 1st year
9 Paid Holidays
20% Rent Discount for IRET rents
Volunteer Time Off each Quarter
Medical/Dental Benefits – 1st of Month following start date
401k match up to 5% – After 6 months
We are seeking a regional property manager for our Rochester portfolio. You will be responsible for the daily operations, fiscal performance, and overall success of the portfolio by performing the assigned duties either personally or through your team you will manage.
IRET was founded in Minot, North Dakota, in 1970. You can find our corporate offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN to Topeka, KS, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. IRET is built around our employees. Our Mission and Vision unites our employees as one team.
Responsible for the daily operations, fiscal performance and overall success of the residential portfolio in the assigned region. Duties will be performed following Company procedures and in accordance with EHO and EEO regulations and guidelines. All of the following duties are the responsibility of the Regional Property Manager, either personally or through subordinate staff.
Requires no supervision. Self-directed and self-motivated. Prioritizes and sets deadlines. Assist others in prioritizing, setting deadlines, problem solving, etc. Requires a high level of initiative, innovation, and a big picture focus. Directs the work of others.
Essential Duties and Responsibilities include the following. Other duties and projects may be assigned.
Periodically travel to assigned properties to inspect the common areas, parking lots, car ports, models and vacant apartments and ensure that the property has sharp curb appeal.
Take action to remedy any safety or health hazards or unusual events. Work with Risk Management to ensure that all employees are properly trained in safety awareness to limit property loss and damage or injury to tenants, employees or guests.
Develop an annual operating budget in line with the company’s goals and objectives for each property.
- Direct property operations in a manner that is consistent with the property budget.
Ensure that the policies for authorized purchases/expenses are followed at all properties.
Ensure all invoices are promptly approved, properly coded and timely submitted to accounting for payment.
Implement programs designed to increase NOI and/or property value.
Ensure and oversee training for sales/leasing, marketing, maintenance, and other support staff.
- Maintain property records according to federal and state guidelines and IRET requirements.
Orchestrate and implement guidelines set forth by/with the Safety Coordinator.
Coordinate and implement marketing strategies, advertising campaigns, and resident retention programs.
- Directly oversee all large-scale capital improvement projects.
- Ensure that rent collection remains a high priority. Consistently follow all aspects of the IRET rent collection policy.
Direct the implementation of preventative maintenance programs for mechanical systems, roofs, building exteriors, and structural building components.
Back up for this position may be provided by the Senior Regional Property Manager, or other personnel as assigned.
Contractual and approval authority up to $50,000. Business travel authority must be approved by supervisor when not within their assigned region. Has a credit card limit of $5,000.
Leads, directs, hires, terminates, coaches and supervises the Community Manager’s in the region. Monitors and approves all leave requests and timecards for all staff.
Ensures that all staff complies with internal policies, department programs, training requirements, Fair Housing laws and all other applicable rules and regulations.
Recommends employees for participation in internal or external educational and training programs.
Train new staff on quality requirements, policy, and procedures.
Some evenings, weekends, and holidays may be required. Travel to properties within region is required.
Expected to carry a mobile phone, but eligible for a monthly reimbursement according to company policy.
Expected to belong to and/or serve on committees of local service clubs, charitable giving programs, merchant associations, Chamber of Commerce, or other business networking groups. Expected to participate in service projects, and to establish and maintain contacts within the community to promote IRET.
To perform this job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information, can organize and process diverse financial and accounting information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.
Delegation - Delegates work assignments, matches the responsibility to the person, gives authority to work independently, sets expectations and monitors delegated activities, and provides recognition for results.
Leadership - Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, accepts feedback from others, gives appropriate recognition to others, able to build morale and group commitments to goals and objectives, demonstrates group presentation skills, participates in meetings.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement, takes responsibility for subordinates' activities, makes self available to staff, provides regular performance feedback, develops subordinates' skills and encourages growth, solicits and applies customer feedback (internal and external), fosters quality focus in others, improves processes, products and services, continually works to improve supervisory skills, sets goals and objectives for direct staff.
Business Acumen - Understands business implications of decisions, displays orientation to profitability, demonstrates knowledge of market and competition, aligns work with strategic goals.
Cost Consciousness - Works within approved budget, develops and implements cost saving measures, contributes to profits and revenue, conserves organizational resources.
Change Management - Develops workable implementation plans, communicates changes effectively, builds commitment and overcomes resistance, prepares and supports those affected by change, monitors transition and evaluates results.
Oral Communication - Speaks clearly and persuasively in positive or negative situations, gives full attention to what others are saying without interrupting, take time to understand what is being said, and effectively expresses ideas and opinions.
Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet different audiences, presents numerical data effectively, able to read and interpret written information.
Customer Service Orientation – When dealing with internal or external customers - Manages difficult or emotional situations, responds promptly to customer needs or requests, solicits customer feedback to improve service, follow through on requests for service and assistance, and meets commitments.
Teamwork & Collaboration - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone's efforts to succeed, includes when appropriate and works effectively with all other departments to accomplish company goals.
Respect & Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, embraces differences and utilizes those differences to the company’s benefit, builds a diverse workforce.
Ethics & Integrity - Treats people with respect, keeps commitments, inspires the trust of others, works with honesty, integrity and ethically, upholds organizational values, maintains confidentiality.
Professionalism - Approaches others in a tactful manner, reacts well under pressure, Treats others with respect and consideration regardless of their status or position, keeps emotions under control, focuses on resolving conflict not blaming, maintains confidentiality, accepts responsibility for own actions, follows through on commitments. Represents a professional image of IRET in conduct and adherence to dress code requirements.
Project Management – Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, manages project team activities and effectively manages multiple projects simultaneously.
Organizational Support - Completes tasks correctly and on time, supports organization's goals and values, demonstrates accuracy and thoroughness, looks for ways to improve and promote quality outcomes.
Responsibility – Know and adhere to all federal, state, and/or local laws as well as company policies and procedures contained in the manuals, handbooks and training provided by IRET or as otherwise communicated (verbally or in writing) to employees.
Resourcefulness – Understands how to get results, where to find answers to problems, consults a variety of resources in order to accomplish results, able to multi-task.
Motivation & Enthusiasm - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, positively contribute to overall work environment.
Adaptability - Adapts to changes in the work environment. Manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.
Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, asks for and offers help when needed.
Dependability - Responds to management direction, takes responsibility for own actions, commits to long hours of work when necessary to reach goals, completes tasks on time or notifies appropriate person with an alternate plan.
Judgment - Exercises discretion and independent judgment, correctly interprets and follows company policies, informs appropriate people of decisions, makes timely decisions, takes independent action and calculated risks, looks for and takes advantage of opportunities.
Self-Directedness – Ability to work independently, to discern what needs to be accomplished and take initiative to make it happen, able to self-direct activities in order to produce highest results.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience – A Bachelor’s degree in Business, Management, or a related field is preferred; or 6-8 years’ experience in property management or related industry; or equivalent combination of education and experience required. Minimum of 2 years’ supervisory experience is required, with experience managing managers preferred. Background in property management and/or sales is preferred.
Driving Requirements – requires a Valid Driver’s License as expected to travel within region.
Physical Demands – While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with arms and hands. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment – While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.
Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
Reasoning Ability – Ability to solve complex problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills – To perform the job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. Understanding and ability to use Microsoft Office and web-based software in a professional manner is required.
IRET is an Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. Drug Free workplace. Employment offers are contingent upon successful completion of a background check.