- Bachelor's Degree
- Master's Degree
- Leadership Experience
- Communication Skills
- Law Enforcement
- Workers' Compensation
University Campus Safety & Security Director
This position manages Brigham Young Universities Department of Safety and Security and the Polynesian Cultural Center (PCC) security and first aid services. The position also oversees Risk Management, Emergency Management and 24/7 Dispatch Center which employees (approximately 80 FT/PT/and student employees). This position is responsible to ensure an enforcement and service-oriented environment exists for the safety and security of students, employees, volunteers, church service missionaries, campus visitors and PCC employees and tourists. Additional responsibilities include the safety and risk management of buildings and grounds owned or operated by the university, the PCC and other facilities within the designated University Zone.
Principal Duties and Expected Outcomes:
(40%) Provide public safety practices that uphold a safe, secure and service-oriented environment for students, employees, dignitaries, and other visitors by:
Establishing and maintaining programs and processes that provide for a visible, positive, safe and secure presence throughout campus and the PCC; to be markedly accomplished through regular foot, bike, and vehicle patrols on both campuses.
Establishing and sustaining programs that instruct and encourage students and employees in a variety of prudent and preventive safe and secure practices.
Directing the management of crowd control procedures and parking coordination.
Providing for general services which include locked vehicles, locked offices and classrooms, opening gates, and other calls for service, after-hours building access.
Coordinating dignitary protection procedures with the Church.
Participate with the Behavior Intervention Team
Directing and performing internal investigations of criminal and non-criminal issues.
Provide oversight of the campus safety programs and risk management.
Oversee and provide first aid services to the PCC
Oversee and manage all emergency preparedness and disaster response duties and responsibilities.
Maintaining and ensuring the campus mass notification system is functional and reaching the largest audience possible.
2. (15%) Oversee the coordination and management of claims with insurers, Church Risk Management, BYU Provo Risk Management, and Legal Counsel Personnel.
Maintain clear channels of communication with Church and BYU risk management personnel.
Ensure the various campus constituencies are aware of insurance coverages that relate to their stewardships and assist them in managing their risks.
Oversee investigation, coordination, and management of claims against the university including the following:
Analyze claims experience and make recommendations for claims reduction.
Oversee the University Emergency preparedness and disaster response program that includes the development of all materials, holding exercises etc.
3. (10%) Provide appropriate interaction with state/local law enforcement entities and with various campus entities by:
Coordinating regularly with The Honolulu Police Department and calling upon police services when necessary.
Maintaining familiarity with City and County ordinances applicable to the University and its students.
Planning/coordinating emergency response policies/procedures with state and community entities.
Representing security interests and concerns and resolving related issues in a variety of university council assignments.
Assisting in disaster and other campus emergency response and recovery efforts.
4. (15%) Provide administrative leadership to the University Public Safety office by:
Keeping abreast of applicable laws, training standards, and best college/university public safety practices.
Interviewing, hiring, and training various department employees.
Establishing standards and implementation practices for the ongoing training of security and safety personnel.
Managing the use and training of student employees.
Scheduling adequate public safety coverage and delegating work assignments for routine campus events, special gatherings and events, buildings, grounds, parking areas, and other needs.
Establishing standard operating procedures to govern the handling of various public safety issues.
Guiding and performing various departmental administrative responsibilities such as stewardship reports, budgets, employee performance evaluations, etc.
Maintain the CLERY daily log and annual report.
5. (10%) Provide safety practices that safeguard university facilities and other physical assets by:
Establishing and guiding procedures and processes to monitor and secure buildings and other property.
Guiding the control of access to facilities after designated hours.
Guiding the utilization of effective electronic access control and surveillance.
6. (5%) Enforce university rules and regulations by:
Coordinating with other campus entities in the development of rules and regulations pertaining to various public safety related issues such as trespass, sidewalk safety, parking, disruptive behavior, etc.
Assisting with posting, teaching, and advancing acceptance of various rules and regulations.
Directing the patrolling and ticketing processes for parking lots, sidewalks, and other campus settings.
Guiding ticket appeals and violator instruction processes.
7. (5%) Sustain effective public safety communications/dispatch/alarms processes by:
Assuring that appropriate records are maintained and timely reports are produced.
Providing for an effective public safety dispatch service.
Guiding the monitoring and maintenance processes of various alarms, cameras, emergency communication, fire systems and building access systems.
Assisting local emergency service providers with needed information and directions.
Providing information to the campus public information officer relating to public safety.
Knowledge, Skills, and Experience:
Education and Work Experience: Seasoned management and leadership experience in public safety operations typically gained through progressively responsible assignments and a minimum of 10 years’ experience in a supervisory or managerial role. Ten years of experience in a Law Enforcement capacity. Bachelor’s degree in a related field, master’s degree preferred. In-depth knowledge of laws, regulations, practices, and methods relating to public safety practices for a private institution or university is essential. Formal training in the areas of public safety, surveillance systems, access control, risk management, crime prevention, emergency response procedures as well as an understanding of Title IX and the CLERY act are all highly desirable.
Skill Set: Excellent communication skills for conveying and receiving accurate information. Ability to provide leadership and clear direction in an environment of change. Ability to work directly with senior management, special guests, dignitaries, etc. Ability to develop and maintain strong relationships with university colleagues and public contacts. Ability to use sound logic and reasoning to work through emergencies or complex problems. Ability to evaluate and properly handle disturbances and public safety emergencies. Ability to understand actions of individuals and respond appropriately. Ability to think critically and to contribute at a university level with tactical and strategic planning. Ability to foster and model a culture of service. Ability to mentor and develop employees, including student employees. A willingness to make difficult and challenging decisions and follow through with a course of action. Ability to be professional and effective in producing written communications, including reports with detailed documentation. Ability to perform the physical requirements and essential functions of the job.
Reports to: BYUH Operations Vice President and interfaces with the President of the Polynesian Cultural center and the Vice President of human resources.
As does: Director of FM Operations, Director of Design and Construction, Director of University Operations Business Center, Director of Auxiliary Support.
Titles of regular full- and part-time (non-students positions reporting directly to this position: Seven Supervisors of Campus Patrol, Supervisor of the Operations Center, Campus Safety officer, and Manager of the Department of Public Safety. Twenty-two part time Officers and forty-eight student employees.
Span of Authority/Control:
Decisions made independently by this position: Independence in directing all the work under the scope of this position in accordance with established policies. This individual may regularly be the first responder in emergency situations and will need to show good judgment and common sense in handling those situations.
Decisions referred to the supervisor or other individual: This position works under the direction of the University Operations Vice President.
(Federal state, institutional, or other types of regulations that influence job responsibilities):
Must be familiar with federal and state law in handling public safety and risk management issues on campus to avoid creating liability for the institution. Specific understanding of the CLERY act and Title IX guidelines.
(Special circumstances in the work schedule i.e. travel, shift work, weekend or holiday work, on-call, other):
This position needs to be available to oversee and direct all public safety issues or emergencies; this may include working various shifts, weekends, and holidays and being available 24/7.
Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.