Telephone Interviewer

Creative Research Solutions - Atlanta, GA

Contract

Creative Research Solutions is seeking Telephone Interviewers. Interviewers will ask questions over the phone as part of a business demographics study. This position pays $16.00 per hour, offering 20 hours of work per week, and the position starts on January 10th and ends on April 5th, 2019.

Responsibilities

  • Follow communication “scripts” when handling different topics
  • Keep records of all conversations in our database in a comprehensible way
  • Meet personal and team qualitative and quantitative targets

Requirements

  • High school diploma or GED required
  • Strong attention to detail
  • Ability to read and speak English fluently
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with Google Documents and Spreadsheets
  • Customer focus and adaptability to different personality types
  • Ability to manage time effectively
  • Proficiency with troubleshooting and using computers
  • WIFI or hardwired internet connection required.
  • 6 months of customer service experience preferred; preferably in a government agency, hospitality, financial/banking, professional office or related setting
  • Background check required

Benefits

  • Work from home
  • Consistent schedule offered – 20 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs.
  • Qualified candidates must be available to work the full shift hours and maintain the selected shift Monday through Friday for the duration of the assignment.
  • 8:00 AM – 12:00 PM Monday – Friday
  • 12:00 PM – 4:00 PM Monday – Friday
  • 4:00 PM – 9:00 PM Monday – Friday

Interested candidates should submit a resume, cover letter and a list of 3 references (with their titles, phone numbers, and email addresses) by December 10th.

Job Type: Contract

Salary: $16.00 /hour

Education:

  • High school or equivalent (Preferred)

Language:

  • English (Preferred)

Work authorization:

  • United States (Preferred)

Shifts:

  • Morning (Preferred)
  • Mid-Day (Preferred)
  • Evening (Preferred)